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200+ Customer Care Manager Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
Showing 296 jobs results for
"customer care manager"
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Manage Alert
SGD3,800 - SGD3,800 Per Month
Singapore
- Lead and manage a customer service team to achieve performance targets and deliver quality service
- Develop and maintain strong local contacts to support customer service operations and business growth
- Communicate effectively with internal teams and external stakeholders to resolve issues and enhance customer satisfaction ...
Posted
12 days ago
SGD6,000 - SGD6,000 Per Month
Singapore
- Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.
- Responsibilities:
- · Supervising day-to-day operations in the customer service department. ...
Posted
13 days ago
SGD3,200 - SGD3,200 Per Month
Singapore
- Lead, coach, and develop a team of customer service representatives and supervisors.
- Establish performance standards, monitor KPIs (CSAT, NPS, FCR, AHT), and report on team metrics.
- Optimize workflows, escalation processes, and knowledge base to improve efficiency and resolution rates. ...
Posted
13 days ago
SGD6,000 - SGD6,000 Per Month
Singapore
- We are looking for a proactive and customer-focused Customer Service Manager to join our team. As a Customer Service Manager, you will be responsible for leading a customer support team, improving service processes, and ensuring high levels of customer satisfaction.
- Responsibilities:
- · Oversee daily customer service operations and team performance. ...
Posted
13 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Lead, coach and mentor the customer service team to deliver exceptional service standards.
- Oversee team members' capability in managing sales leads effectively.
- Ensure proficiency in generating proposals, service engagement forms or eSEF, and invoicing procedures. ...
Posted
14 days ago
Undisclosed
Malaysia
- Atome BNPL: A leading buy now pay later brand in ASEAN and partners over thousands of online and offline brands
- Atome Card: A paylater anywhere card.
- Kredit Pintar: A leading Indonesia digital lending apps, regulated and supervised by Indonesia's Financial Services Authority (OJK). ...
Posted
14 days ago
SGD6,000 - SGD6,000 Per Month
Singapore
- Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.
- Responsibilities:
- · Supervising day-to-day operations in the customer service department. ...
Posted
15 days ago
Undisclosed
Singapore
- End‑to‑end order lifecycle accountability (enquiry → order entry → scheduling → pick/pack/ship → delivery confirmation).
- Operational responsibility for warehousing, inventory control, stores, and third‑party logistics providers.
- Leadership of Inside Sales/Customer Service, Contracts/Project support, and Warehouse/Stores teams. ...
Posted
15 days ago
Undisclosed
Singapore
- Key Responsibilities
- End‑to‑end order lifecycle accountability (enquiry order entry scheduling pick/pack/ship delivery confirmation).
- Operational responsibility for warehousing, inventory control, stores, and third‑party logistics providers. ...
Posted
16 days ago
Undisclosed
Singapore
- End‑to‑end order lifecycle accountability (enquiry → order entry → scheduling → pick/pack/ship → delivery confirmation).
- Operational responsibility for warehousing, inventory control, stores, and third‑party logistics providers.
- Leadership of Inside Sales/Customer Service, Contracts/Project support, and Warehouse/Stores teams. ...
Posted
16 days ago
SGD6,000 - SGD6,000 Per Month
Singapore
- Our company is searching for a motivated and experienced Customer Service Manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.
- Responsibilities:
- · Supervise day-to-day operations in the customer service department. ...
Posted
16 days ago
Interiors Aeroservices Sdn Bhd
MYR3,000 - MYR3,000 Per Month
- Act as the first point of contact for incoming customer calls, chats, and emails, responding in a timely manner
- Identify customer needs, concerns, and questions, and provide accurate information and solutions
- Build and maintain strong customer rapport to ensure long-term business relationships ...
Posted
2 days ago
Undisclosed
- We're Hiring: Assistant Manager – Customer Service
- Shah Alam, Selangor, Malaysia
- DCH Auriga Malaysia Sdn Bhd is seeking an experienced and results-driven Assistant Manager – Customer Service to lead our Customer Service function within the Healthcare Distribution business. ...
Posted
7 days ago
SGD3,800 - SGD3,800 Per Month
Singapore
- Pre-purchase: Offering product suggestions and answering questions.
- During purchase: Guiding customers through the buying process.
- Post-purchase: Helping with issues, complaints, returns, and providing ongoing support to ensure a smooth experience. ...
Posted
18 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Singapore Based (Tuas (Company Transport / Transport Allowance ($800) if candidate drives to work))
- 5 Days work per week (8am to 5pm)
- Basic: $4000 to $4200 + Handphone Reimbursement: Capped at $60 (Based on bill or receipt) + Sign-on Bonus (T&C apply) ...
Posted
15 days ago
SGD3,600 - SGD3,600 Per Month
Singapore
- Omnichannel Support: Offering seamless service across social media, live chat, email, and phone.
- Proactive Assistance: Anticipating customer needs and solving problems before they arise.
- Empathetic Approach: Utilizing techniques like the H.E.A.R.T. approach (Hear, Empathize, Apologize, Respond, Thank) to handle complaints. ...
Posted
19 days ago
Undisclosed
Hulu Kelang
- Review and improvise Customer Service team processes and guidelines with other departments from time to time to achieve highest efficiency and effectiveness in accordance to the business requirement.
- To ensure Customer Service team members understand and adhere standard operation procedures including Do's and Dont's.
- Issuance of Show cause letter, counselling letter, verbal warning letter as and when required. ...
Posted
9 days ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Lead and manage the customer service team to deliver high-quality support in logistics operations
- Oversee daily service activities including order tracking, shipment coordination, and issue resolution to ensure timely and accurate service delivery
- Develop and implement customer service policies, procedures, and performance standards to maintain consistent service excellence ...
Posted
22 days ago
THE SUPREME HR ADVISORY PTE. LTD.
SGD4,000 - SGD4,000 Per Month
Singapore
- Location: Tuas (Company Transport / Transport Allowance ($800) if candidate drives to work)
- Monday to Friday (8am to 5pm)
- Basic: $4000 to $4200 + Handphone Reimbursement: Capped at $60 (Based on bill or receipt) + Sign-on Bonus (T&C apply) ...
Posted
2 days ago
Undisclosed
WFH
United States
- This role is part of the Jobright Direct Hiring Network, where top companies like Cresta AI, Plaud, Mercor, OpenArt, and 1,500+ others hire top talent directly through our platform.
- This is not a mass job posting. Only select, high-signal candidates are invited and recommended directly to hiring teams
- Hiring Company: Sunny Health & Fitness ...
Posted
19 days ago
SGD7,000 - SGD7,000 Per Month
Singapore
- Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
- Gathers customer information thoroughly and effectively, accesses and satisfies client demands
- Educates the salon customers based on their real needs during their visit to the shop ...
Posted
24 days ago
SGD6,000 - SGD6,000 Per Month
Singapore
- Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.
- Responsibilities:
- · Supervising day-to-day operations in the customer service department. ...
Posted
24 days ago
Undisclosed
- Directly manage the BPO customer support team handling Malaysia users
- Set clear expectations around customer empathy, accuracy, tone, and resolution quality
- Coach and develop team members to think beyond individual tickets and understand customer context ...
Posted
24 days ago
AIM RECRUIT CONSULTANCY PTE. LIMITED
SGD4,000 - SGD4,000 Per Month
Singapore
- Customer Service Manager (Import) /5.25 days /Up to $7,000 @Alps Ave
- Leading/supporting Customer Service team, ensuring staff manage import processes efficiently.
- Monitor activities ie.shipping documents/coordinate with carriers/customs compliance/billing ...
Posted
10 days ago
Undisclosed
KL City
- Being responsible for managing anything and everything on site.
- Rising to every challenge and solving problems.
- Giving tours to prospective customers. ...
Posted
25 days ago
Undisclosed
- Directly manage the BPO customer support team handling Malaysia users
- Set clear expectations around customer empathy, accuracy, tone, and resolution quality
- Coach and develop team members to think beyond individual tickets and understand customer context ...
Posted
25 days ago
Customer Service Manager (Management I Supervisory) Customer Service Manager (Management I Supervisory)
EA RECRUITMENT PTE. LTD.
SGD3,800 - SGD3,800 Per Month
Singapore
- Well Established Company
- Basic $3800 - $4200 + AWS + Variable Bonus
- Excellent Welfare and Benefits + Career progression ...
Posted
2 days ago
Undisclosed
- Directly manage the BPO customer support team handling Malaysia users
- Set clear expectations around customer empathy, accuracy, tone, and resolution quality
- Coach and develop team members to think beyond individual tickets and understand customer context ...
Posted
25 days ago
Undisclosed
Singapore
- Support the Customer Service Manager in overseeing day-to-day customer service operations.
- Serve as the primary point of contact for customers regarding orders, shipments, contracts, documentation, and service-related enquiries.
- Coordinate closely with Commercial, Operations, Logistics, Shipping, and Finance teams to ensure smooth execution of customer orders. ...
Posted
3 days ago
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