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200+ Customer Care Manager Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
Showing 273 jobs results for
"customer care manager"
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Manage Alert
Undisclosed
KL City
- Being responsible for managing anything and everything on site.
- Rising to every challenge and solving problems.
- Giving tours to prospective customers. ...
Posted
a month ago
Undisclosed
- Directly manage the BPO customer support team handling Malaysia users
- Set clear expectations around customer empathy, accuracy, tone, and resolution quality
- Coach and develop team members to think beyond individual tickets and understand customer context ...
Posted
a month ago
AIM RECRUIT CONSULTANCY PTE. LIMITED
SGD4,000 - SGD4,000 Per Month
Singapore
- Customer Service Manager (Import) /5.25 days /Up to $7,000 @Alps Ave
- Leading/supporting Customer Service team, ensuring staff manage import processes efficiently.
- Monitor activities ie.shipping documents/coordinate with carriers/customs compliance/billing ...
Posted
21 days ago
Undisclosed
- Directly manage the BPO customer support team handling Malaysia users
- Set clear expectations around customer empathy, accuracy, tone, and resolution quality
- Coach and develop team members to think beyond individual tickets and understand customer context ...
Posted
a month ago
Operations - Customer Service Manager, SEA Digital Commerce Operations - Customer Service Manager, SEA Digital Commerce
RALPH LAUREN (SINGAPORE) PRIVATE LIMITED
SGD7,000 - SGD7,000 Per Month
Singapore
- Marketplace Operations: Own the day-to-day store operations across Shopee, Lazada, Zalora, and TikTok Shop, ensuring strong execution across assortment readiness, pricing accuracy, stock availability, product content, store hygiene, fulfilment SLAs, returns, cancellations, and customer-facing operational standards.
- Campaign & Mega-Day Readiness: Lead operational planning and execution for key campaigns, double-digit mega days, sale events, and platform activations. Coordinate pricing, vouchers, stock, campaign mechanics, content uploads, store checks, and issue resolution to ensure campaigns go live accurately and on time.
- Store Setup & Platform Development: Support new store launches, platform enhancements, operational workflows, seller tools, product feeds, integrations, storefront improvements, and new marketplace capabilities. Translate platform requirements into clear internal processes and scalable execution standards. ...
Posted
13 days ago
SGD3,000 - SGD4,500 Per Month
Singapore
- Health insurance
- Dental: 3 years (Required)
- At least 3 years experience in Dental Clinic. ...
Posted
2 days ago
Undisclosed
Singapore
- Marketplace Operations: Own the day-to-day store operations across Shopee, Lazada, Zalora, and TikTok Shop, ensuring strong execution across assortment readiness, pricing accuracy, stock availability, product content, store hygiene, fulfilment SLAs, returns, cancellations, and customer-facing operational standards.
- Campaign & Mega-Day Readiness: Lead operational planning and execution for key campaigns, double-digit mega days, sale events, and platform activations. Coordinate pricing, vouchers, stock, campaign mechanics, content uploads, store checks, and issue resolution to ensure campaigns go live accurately and on time.
- Store Setup & Platform Development: Support new store launches, platform enhancements, operational workflows, seller tools, product feeds, integrations, storefront improvements, and new marketplace capabilities. Translate platform requirements into clear internal processes and scalable execution standards. ...
Posted
15 days ago
Undisclosed
- Provide EMEA leadership to Customer Service Team Lead Supervisors responsible for Order-to-Cash activities across phone, email, and e-commerce. Serves as the main point of accountability for service performance, KPI and SLA targets, reporting, and continuous improvement.
- Work closely with customers and internal teams — including sales, operations, supply chain, and logistics—to ensure accurate, timely information flows and a seamless customer experience worldwide.
- Act as the senior escalation contact for complex customer issues, ensuring quick, compliant resolutions and consistent global policy execution. Coaches and mentors Team Leads globally to build leadership skills and reinforce Pall’s vision, culture, and performance standards. ...
Posted
20 days ago
EPS Ventures Sdn Bhd
MYR7,000 - MYR9,000 Per Month
- Lead the planning, implementation, and continuous improvement of customer retention and loyalty strategies to enhance customer engagement and drive repeat business.
- Develop and execute business growth initiatives by identifying new opportunities, managing strategic partnerships, and monitoring overall performance.
- Oversee digital platforms and customer engagement channels, driving enhancements, introducing new features, and ensuring optimal user experience and system performance. ...
Posted
25 days ago
Customer Service Manager (Semiconductor-Electronics)- Up to $7000 Customer Service Manager (Semiconductor-Electronics)- Up to $7000
SEARCH PERSONNEL PRIVATE LIMITED
SGD4,500 - SGD4,500 Per Month
Singapore
- Position: Customer Service Manager
- Location: Ang Mo Kio (Few bus stops from Yio Chu Kang MRT)
- Working hours: 5 days’ work week, Monday to Friday, 8.30am to 5.30pm ...
Posted
21 days ago
Undisclosed
KL City
- Act as the primary Q&FS partner for assigned Global/Regional customer accounts. Manage their expectations, ensure alignment with BC’s quality, food safety, regulatory and operational policies.
- Lead regular customer meetings on quality performance , reviewing performance metrics, trends, risks and opportunities, projects and collaboration .
- Drive growth by representing Q&FS during customer projects, innovation initiatives and technical discussions in close cooperation with Commercial, R&D, and regulatory teams. ...
Posted
22 days ago
Customer Service Manager (Management I Supervisory) Customer Service Manager (Management I Supervisory)
EA RECRUITMENT PTE. LTD.
SGD3,800 - SGD3,800 Per Month
Singapore
- Well Established Company
- Basic $3800 - $4200 + AWS + Variable Bonus
- Excellent Welfare and Benefits + Career progression ...
Posted
23 days ago
Undisclosed
Singapore
- Provide 2nd Level technical support for mtu engines, gensets, and control systems across APAC, with priority on data centre and critical infrastructure projects
- Act as escalation point between APAC distributors and Global Level 3 / R&D / Factory teams
- Lead complex troubleshooting across mechanical, electronic, automation and software systems ...
Posted
8 days ago
Undisclosed
WFH
United States
- This role is part of the Jobright Direct Hiring Network, where top companies like Cresta AI, Plaud, Mercor, OpenArt, and 1,500+ others hire top talent directly through our platform.
- This is not a mass job posting. Only select, high-signal candidates are invited and recommended directly to hiring teams
- Hiring Company: Sunny Health & Fitness ...
Posted
a month ago
SGD5,500 - SGD5,500 Per Month
Singapore
- Manage, track, attend, resolve Centralised Cooling System (CCS) issues inside HDB Dwelling Units
- Work closely with cross functional teams and various stakeholders including customers, contractors, agencies and ensure effective execution of works and resolution of issues
- Face and explain to customers on the process; and supervise works to ensure quality and quick resolution of the issues ...
Posted
13 days ago
AIM RECRUIT CONSULTANCY PTE. LIMITED
SGD4,000 - SGD4,000 Per Month
Singapore
- Customer Service Manager (Import) /5.25 days /Up to $7,000 @Alps Ave
- Leading/supporting Customer Service team, ensuring staff manage import processes efficiently.
- Monitor activities ie.shipping documents/coordinate with carriers/customs compliance/billing ...
Posted
a month ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Respond promptly to customer inquiries via various channels, including email, chat, and social media.
- Provide accurate and helpful information regarding products, orders, and general inquiries.
- Assist customers in placing orders, modifying orders, and processing returns or exchanges. ...
Posted
a month ago
Undisclosed
Singapore
- Respond promptly to customer inquiries via various channels, including email, chat, and social media.
- Provide accurate and helpful information regarding products, orders, and general inquiries.
- Assist customers in placing orders, modifying orders, and processing returns or exchanges. ...
Posted
a month ago
Undisclosed
- Build and shape a newly established regional team
- Lead customer service transformation and digitalization
- Develop and implement customer service strategies that support business growth, operational excellence, and customer satisfaction across the region. ...
Posted
a month ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Lead the strategic design and operationalisation of the live chat service channel integrating WhatsApp with human agent support
- Conduct comprehensive analysis of current customer service enquiry management operations and identify improvement opportunities
- Design enhanced service delivery models, establish operational frameworks and requirements, and define performance indicators ...
Posted
5 days ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Build and maintain a positive, efficient, and customer-focused environment within the Air Freight Department and the wider organization.
- Serve as the primary point of contact for assigned customers, managing operational, commercial, financial, and service-related requirements from shipment initiation through to billing completion.
- Take the lead in managing client relationships and ensuring customer expectations are consistently met. ...
Posted
a month ago
Customer Support Manager, Project System Business (Data Centre), APAC Customer Support Manager, Project System Business (Data Centre), APAC
ROLLS-ROYCE SOLUTIONS ASIA PTE. LTD.
SGD9,800 - SGD9,800 Per Month
Singapore
- Provide 2nd Level technical support for mtu engines, gensets, and control systems across APAC, with priority on data centre and critical infrastructure projects
- Act as escalation point between APAC distributors and Global Level 3 / R&D / Factory teams
- Lead complex troubleshooting across mechanical, electronic, automation and software systems ...
Posted
a month ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Respond promptly to customer inquiries via various channels, including email, chat, and social media.
- Provide accurate and helpful information regarding products, orders, and general inquiries.
- Assist customers in placing orders, modifying orders, and processing returns or exchanges. ...
Posted
a month ago
Customer Support Manager | AMK | Diploma | 5 Days | Up To $7K - 4461 Customer Support Manager | AMK | Diploma | 5 Days | Up To $7K - 4461
THE SUPREME HR ADVISORY PTE. LTD.
SGD6,000 - SGD6,000 Per Month
Singapore
- Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.
- Ensure good customer service through professional and timely handling of customers' enquiries, orders, quotations, service requests, concerns and escalations.
- Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management. ...
Posted
a month ago
Undisclosed
Singapore
- Establish and maintain strong, long-lasting relationships with customers through regular communication, meetings, and feedback sessions.
- Regularly engage to better understand customer requirements, establish trustServe as the main operational point of contact for assigned key accounts (overarching; customer requests not directly related to immediate day-to-day operations), ensuring client needs are met efficiently
- Clarify, negotiate if needed, and formalize operational requirements with the customer (in cooperation with concerned KN departments) Increase customer satisfaction and loyalty through the design and implementation of customer-specific solutions. ...
Posted
4 days ago
Undisclosed
- Own the regional customer service strategy for Care Chemicals, aligned with business priorities and customer expectations.
- Ensure consistent, high‑quality customer experience across all countries and customer segments.
- Act as senior escalation points for critical customer issues, supply constraints, and service failures. ...
Posted
20 days ago
Undisclosed
- Own the regional customer service strategy for Care Chemicals, aligned with business priorities and customer expectations.
- Ensure consistent, high‑quality customer experience across all countries and customer segments.
- Act as senior escalation point for critical customer issues, supply constraints, and service failures. ...
Posted
20 days ago
Undisclosed
- Determines and develops approaches to assignments
- Leads sales/ marketing/ business development projects requiring coordination with other functions, customers, third parties
- Solves a broad range of problems of varying scope and complexity ...
Posted
8 days ago
Undisclosed
Singapore
- Establish and maintain strong, long-lasting relationships with customers through regular communication, meetings, and feedback sessions.
- Regularly engage to better understand customer requirements, establish trustServe as the main operational point of contact for assigned key accounts (overarching; customer requests not directly related to immediate day-to-day operations), ensuring client needs are met efficiently
- Clarify, negotiate if needed, and formalize operational requirements with the customer (in cooperation with concerned KN departments) Increase customer satisfaction and loyalty through the design and implementation of customer-specific solutions. ...
Posted
a month ago
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