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300+ Customer Care Manager Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
Paparan 308 hasil carian kerja kosong untuk
"customer care manager"
Jangan lepaskan peluang untuk kerja Customer Care Manager terkini!
Urus Pemberitahuan
Hong Leong Bank Berhad
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
25 days ago
Undisclosed
Malaysia
- Adhere to Integer’s Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, company policies and operating procedures, and other regulatory requirements.
- Lead the Plant Leadership Team through the annual Hoshin Planning process to identify site breakthrough opportunities and create the site transformation plan to achieve world class operational performance
- Facilitate Lean Diagnosis Workshops to create strategic improvement plans for each value stream ...
Posted
16 days ago
Manager (Customer Experience) (MXDD) (1-year Temp Contract) Manager (Customer Experience) (MXDD) (1-year Temp Contract)
Skills & Workforce Development Agency (SWDA)
Undisclosed
Singapore
- Manage the day-to-day operations of the in-house live chat channel, ensuring timely, accurate, and professional responses to citizen enquiries
- Monitor live chat performance and service levels, identifying gaps and driving continuous improvement
- Develop and maintain operational workflows, escalation pathways, and knowledge resources to support live chat service delivery ...
Posted
17 days ago
Undisclosed
Malaysia
- Function as the back-up CSOM as and when required and carry out all responsibilities applicable to the CSOM role.
- Execute the comprehensive roles and responsibilities, including supervisory functions, of Savings/Fixed Deposit/Current Account officer.
- Execute the comprehensive roles and responsibilities, including supervisory functions, of Remittance Officer/ GL Officer /Chief Cashier/ SDB Officer / After Sales Service Officer / Inventory management. ...
Posted
21 days ago
Undisclosed
- Represent the client in overseeing all CSA construction activities, ensuring adherence to design intent, programme, safety, and quality standards.
- Monitor and review the main contractor’s execution of structural, architectural, and external works across all project phases.
- Attend site inspections, technical meetings, and progress reviews to ensure timely delivery of CSA scope. ...
Posted
2 days ago
Undisclosed
KL City
- Lead our Corporate / Business Banking initiatives as a visionary subject matter expert, challenging traditional banking norms through digital innovation while changing the banking ecosystem to be digital first.
- Assist to ensure the Contact Centre Operations and Omni channel platform customers are well managed while experiencing customer centric experience that are well orchestrated in accordance to Service Level Agreements (SLA) & SOPs being set
- Monitor and deliver the overall vision and strategic plans for Customer Experience, focusing on driving best-in-class customer experience ...
Posted
2 days ago
SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD.
SGD10,500 - SGD10,500 Sebulan
Singapore
- Define the CX product vision, roadmap, priorities, and measurable customer outcomes.
- Translate customer pain points, feedback, service gaps, and business needs into user stories and backlog priorities.
- Prioritise features that improve self-service adoption, usability, conversion, retention, satisfaction, and service completion. ...
Posted
a day ago
Undisclosed
- Represent the client in overseeing all CSA construction activities, ensuring adherence to design intent, programme, safety, and quality standards.
- Monitor and review the main contractor’s execution of structural, architectural, and external works across all project phases.
- Attend site inspections, technical meetings, and progress reviews to ensure timely delivery of CSA scope. ...
Posted
4 days ago
Undisclosed
- Implement and monitor ESH policies, procedures, and programs at the workplace and project sites.
- Ensure compliance with the Occupational Safety and Health Act (OSHA) 1994, Factories and Machinery Act, Environmental Quality Act, and other relevant Malaysian regulations.
- Conduct routine workplace inspections, safety audits, and risk assessments (HIRARC). ...
Posted
5 days ago
SGD4,500 - SGD4,500 Sebulan
Singapore
- Support the supervision and development of the Airfreight Import Customer Service team, ensuring efficient management of end-to-end import operations.
- Oversee daily airfreight import activities, including shipment documentation, carrier coordination, customs compliance, billing, and job closure, in line with established procedures and service standards.
- Assist in identifying operational gaps and contribute to process improvement initiatives to enhance efficiency and workflow effectiveness. ...
Posted
22 days ago
Undisclosed
Singapore
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships
- Develop a trusted advisor relationship with key customer stakeholders ...
Posted
10 days ago
TOPPAN NEXT PTE. LTD.
SGD2,400 - SGD2,400 Sebulan
Singapore
- Coordinate and process eGazette advertisement submissions for print publication, ensuring accuracy and timely completion
- Prepare and issue invoices to customers in accordance with established procedures
- Monitor outstanding payments and follow up with customers professionally to facilitate timely collection ...
Posted
a month ago
BAKERY BRERA AND FINE FOODS PTE. LTD.
SGD2,000 - SGD2,000 Sebulan
Singapore
- Provide warm, professional, and attentive service to corporate, walk-in, online, and event customers
- Offer product consultation and recommendations, including value-added information such as allergen awareness and dietary requirements
- Build genuine, long-term relationships with customers and corporate clients ...
Posted
a month ago
Undisclosed
Singapore
- Ensure all CIS projects in Asia are delivered on time, within budget, with quality to the satisfaction of both customers and Thales internal stakeholders
- Implement appropriate project execution monitoring framework to ensure risks and issues are detected early and necessary corrective actions are put in place at the earliest. This includes managing escalations when necessary.
- Maximizing cash collection is a prime consideration at all times ...
Posted
16 days ago
Undisclosed
KL City
- Prepare and manage cost estimates, feasibility studies, and detailed cost plans for CSA works.
- Provide cost advice during design development on structural systems, construction methods, and architectural elements.
- Benchmark costs and identify value engineering opportunities to optimise project outcomes. ...
Posted
16 days ago
SGD4,500 - SGD4,500 Sebulan
Singapore
- Support the supervision and development of the Airfreight Import Customer Service team, ensuring efficient management of end-to-end import operations.
- Oversee daily airfreight import activities, including shipment documentation, carrier coordination, customs compliance, billing, and job closure, in line with established procedures and service standards.
- Assist in identifying operational gaps and contribute to process improvement initiatives to enhance efficiency and workflow effectiveness. ...
Posted
22 days ago
Assistant Manager , Pathways (Singapore CA Qualification) Assistant Manager , Pathways (Singapore CA Qualification)
Institute Of Singapore Chartered Accountants (ISCA)
Undisclosed
Singapore
- Oversee examination-related communications and support arrangements, ensuring candidates and stakeholders receive clear guidance on requirements, timelines and processes.
- Lead end-to-end planning, coordination and quality assurance for professional qualification examinations (including Singapore CA Qualification), including exam development timelines, trial sittings, exam operations, post-exam reviews and issue resolution.
- Work with examiners, reviewers, vendors and internal teams to ensure assessment deliverables are completed to agreed standards, with risks, comments and exceptions followed through in a timely manner. ...
Posted
2 days ago
Undisclosed
KL City
- Project Leadership & Delivery: Lead the overall planning, execution, monitoring, and closing of IT/OT identity demarcation and access control projects. Maintain accountability for project timelines, budgets, scope, and quality deliverables.
- Identity Demarcation Architecture & Execution: Drive the delivery of IT/OT identity segregation strategies, including Identity and Access Management (IAM), Privileged Access Management (PAM), directory services isolation, multi-factor authentication (MFA) enforcement at the IT/OT boundary, and role-based access control (RBAC) across Purdue Model levels.
- Vendor & PoC Management: Direct vendor evaluations, RFP processes, and end-to-end execution of Proof of Concepts (PoCs) for identity, network, endpoint, and application demarcation technologies in industrial environments. ...
Posted
3 days ago
Undisclosed
Singapore
- Serve as the primary point of contact for members of the public, handling enquiries, feedback and appeals professionally and empathetically.
- Manage cases end-to-end, ensuring accurate assessment, timely resolution, proper documentation and clear communication.
- Collaborate with internal and external stakeholders to resolve cases and facilitate seamless service delivery. ...
Posted
24 days ago
SGD6,000 - SGD6,000 Sebulan
Singapore
- To conduct feasibility studies and writing procurement reports
- Estimating and cost planning to include producing and presenting the final cost plan
- Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents ...
Posted
21 days ago
Undisclosed
Singapore
- Partner with business stakeholders to gather, analyse and translate business requirements into IT solutions and system specifications.
- Conduct business process analysis, gap assessments and feasibility studies to identify opportunities for process improvements and automation.
- Design and recommend technology solutions that maximise business value and operational efficiency. ...
Posted
21 days ago
Undisclosed
KL City
- Develop and execute comprehensive customer experience strategy for Consumer Banking MY.
- Utilise customer feedback and data analytics to gain insights into customers’ needs, behaviours and preferences.
- Identify key areas of improvements in end to end customer journeys and liaise with key stakeholders to implement solutions. ...
Posted
22 days ago
Undisclosed
KL City
- We are looking for experienced CX executive oversee the development and implementation of CX strategy across Consumer Banking MY. This role involves working with cross-functional teams and departments to ensure seamless, positive and consistent CX across all customer touchpoint.
- Key Responsibilities *
- Develop and execute comprehensive customer experience strategy for Consumer Banking MY. ...
Posted
22 days ago
Undisclosed
Singapore
- Baccalaureate degree in Finance, Accounting or related discipline.
- 8 years’ accounting and financial management experience in a global organization with increasing management responsibility.
- Knowledge of generally accepted finance and accounting policies, principles and controls. ...
Posted
4 days ago
ALLIANZ GLOBAL INVESTORS SINGAPORE LIMITED
SGD12,000 - SGD15,000 Sebulan
Singapore
- Develop and manage a global framework for corporate citizenship at AllianzGI as an integral part of our corporate and brand positioning (internally and externally), including:
- Co-lead global Local Engagement Group network with HR to facilitate employee volunteering and year-end donation drive
- Work with colleagues in relevant functions/teams across AllianzGI and Allianz Group to ensure we communicate our policies and report on our delivery of those policies. ...
Posted
a month ago
MR DIY International
Undisclosed
- Establish and maintain EU HS Code governance standards, procedures, and controls.
- Ensure consistent HS Code classification practices across EU markets.
- Ensure classification decisions comply with relevant customs regulations and methodologies. ...
Posted
7 days ago
Mokara Gymnastics Academy
Undisclosed
Jurong East
- Set the tone at the front desk, modelling the service standard you want the team to deliver
- Oversee daily interactions across all channels
- Personally handle escalated or sensitive customer issues with fairness and empathy ...
Posted
25 days ago
Undisclosed
Singapore
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and ...
Posted
21 days ago
Undisclosed
- Project Oversight & Execution Monitoring
- Represent the client in overseeing all CSA construction activities, ensuring adherence to design intent, programme, safety, and quality standards.
- Monitor and review the main contractor’s execution of structural, architectural, and external works across all project phases. ...
Posted
a month ago
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Cari Kerja "customer care manager" Berdasarkan:
Cari Kerja "customer care manager" Berdasarkan: