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300+ Customer Care Manager Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
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"customer care manager"
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PERSOL SINGAPORE PTE. LTD.
SGD7,000 - SGD7,500 Per Month
Singapore
- Mon - Thurs: 8.30AM - 6.00PM
- Fri: 8.30AM - 5.30PM
- Lead and manage a quality service team to achieve service level targets and KPIs ...
Posted
a month ago
Undisclosed
Singapore
- Accountable for safety of employees and end-users, ensuring safety is a mindset without any compromises
- Responsible for high level of customer satisfaction in the region or unit
- Accountable for leading the Maintenance operations and ensuring the quality and profitability of service delivery ...
Posted
a month ago
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
a month ago
Undisclosed
Singapore
- Accountable for safety of employees and end-users, ensuring safety is a mindset without any compromises
- Responsible for high level of customer satisfaction in the region or unit
- Accountable for leading the Maintenance operations and ensuring the quality and profitability of service delivery ...
Posted
a month ago
Undisclosed
Singapore
- Supervise and lead a team of Customer Service (CS) members to ensure smooth daily customer service and shipping workflows.
- Establish SMART goals for the team that align with overall organizational and department objectives.
- Monitor team progress regularly, providing constructive feedback, coaching, and development support. ...
Posted
24 days ago
Undisclosed
Singapore
- Multinational Organization
- Basic Salary + AWS + VB
- Able to commit 5.5 working days (Alternate Saturdays) ...
Posted
24 days ago
SGD3,300 - SGD3,300 Per Month
Singapore
- Handle consumer complaints related to financial institutions and financial industry practices.
- Draft and send simple written responses to consumers.
- Answer escalated calls from call centre and advise call centre staff on complaint-handling procedures. ...
Posted
a month ago
SGD8,000 - SGD8,000 Per Month
Singapore
- Location: Tukang, Singapore (West)
- Only candidates with the legal right to work in Singapore will be considered. Please note that applicants without this eligibility will not be considered.
- Why join Rolls-Royce? ...
Posted
a month ago
Undisclosed
- Manage local / CO teams and operations and drive operational efficiencies and continuous improvement by implementing organizational structures and processes locally
- Develop a culture in line with International Operations Vision to make every customer touch point brilliant
- Align with Head, Customer Operations Region on the local aspects of the transformation plans of Customer Operations (CO) into intelligent service centers and to become a more customer centric organization and execute against those plans ...
Posted
a month ago
Undisclosed
KL City
- Oversee and review all import declarations (K1 / K8) submitted via the uCustoms / SMK system, ensuring accuracy of HS tariff codes, declared values, and quantities before submission to RMCD
- Review and approve import documentation packages — commercial invoice, packing list, B/L / AWB, Certificate of Origin (COO), and product certifications — prior to customs clearance
- Manage the end-to-end import cycle for all electronics shipments, from PO placement through to goods receipt at the warehouse, ensuring alignment with business lead time requirements ...
Posted
a month ago
SGD5,000 - SGD7,000 Per Month
Singapore
- Manage daily onsite operations to achieve and exceed budgeted trading targets.
- Ensure customer compliance with agreed contractual payment terms.
- Implement and manage consignment inventory in accordance with contractual requirements. ...
Posted
2 days ago
Undisclosed
Singapore
- Ensure the Complaints KPI is met by managing escalations effectively, driving timely and professional outcomes, analysing trends, and coordinating cross-team corrective actions to improve service quality and prevent recurrence.
- Develop, maintain, and optimise the contact-centre Knowledge Management System and knowledge base—keeping content accurate and up to date with SME validation—and drive agent adoption to ensure consistent, high-quality customer responses.
- Identify training needs and build targeted learning programmes; design and deliver training/workshops/coaching; measure effectiveness via assessments, feedback, and performance metrics; and foster a continuous learning culture where agents take ownership of their development. ...
Posted
a day ago
Undisclosed
Singapore
- Coordinate and process eGazette advertisement submissions for print publication, ensuring accuracy and timely completion.
- Prepare and issue invoices to customers in accordance with established procedures.
- Monitor outstanding payments and follow up with customers professionally to facilitate timely collection. ...
Posted
3 days ago
SGD3,800 - SGD6,000 Per Month
Yishun
- Handle daily customer enquiries, requests, complaints, and follow-ups professionally.
- Maintain good relationships with customers and provide excellent after-sales service.
- Manage customer accounts, including sales records, account details, outstanding balances, and payment follow-ups. ...
Posted
3 days ago
SGD7,300 - SGD10,300 Per Month
Singapore
- Lead end-to-end delivery of software products and digital solutions, from initiation and planning through implementation, deployment, and post go-live support.
- Define and manage product scope, objectives, delivery plans, milestones, dependencies, and timelines to ensure successful project outcomes.
- Develop and maintain delivery roadmaps, working closely with the Project Management Team (PMT) to align priorities, resources, and schedules. ...
Posted
2 days ago
TOPPAN NEXT PTE. LTD.
SGD2,400 - SGD2,700 Per Month
River Valley
- Coordinate and process eGazette advertisement submissions for print publication, ensuring accuracy and timely completion
- Prepare and issue invoices to customers in accordance with established procedures
- Monitor outstanding payments and follow up with customers professionally to facilitate timely collection ...
Posted
2 days ago
Public Mutual Berhad
Undisclosed
KL City
- To oversee daily operations in handling of high net worth customers and uphold the overall customer service standard and customer experience.
- To ensure prompt resolution of escalated enquiries/ complaints.
- To maintain and upkeep the service quality provided to all unit holders with adherence to the specified turnaround time. ...
Posted
2 days ago
Hong Leong Bank Berhad
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
3 days ago
Undisclosed
Malacca City
- Attends to servicing requests, enquiries, feedback and complaints from customers and field force members and follow through for effective resolution.
- Supervises subordinates and ensuring compliance with Quality Objectives, Service Service Turnaround Time (TAT), Organisational's Policies and Guidelines and Branch Operating Guide (BOG).
- Provides training to staff and field force members in new procedures, guidelines and product knowledge. ...
Posted
7 days ago
Undisclosed
- Implement customer operations plans and processes to deliver efficient logistics processes
- Deliver, manage and update complex and large orders received via the system including special and non-assigned orders
- Implement flow of goods and information across a customer’s global supply chain and provide resolution for complex order/ delivery issues ...
Posted
11 days ago
Undisclosed
- Customer recovery and problem resolution, with a focus on customer listening, empathy, and meaningful resolution that inspires customer loyalty. Drive positive results for customer & partner experience and customer retention
- Drive customer recovery across all products, services, and customer support scenarios such as M365, Azure, Windows, networking etc., Specialization may occur based on expertise and business need.
- Advocate for the best resolution possible for the customer while balancing Microsoft policy and interests through exception management. ...
Posted
15 days ago
Undisclosed
- Customer recovery and problem resolution, with a focus on customer listening, empathy, and meaningful resolution that inspires customer loyalty. Drive positive results for customer & partner experience and customer retention
- Drive customer recovery across all products, services, and customer support scenarios such as M365, Azure, Windows, networking etc., Specialization may occur based on expertise and business need.
- Advocate for the best resolution possible for the customer while balancing Microsoft policy and interests through exception management. ...
Posted
15 days ago
Undisclosed
Singapore
- Coordinate and process eGazette advertisement submissions for print publication, ensuring accuracy and timely completion.
- Prepare and issue invoices to customers in accordance with established procedures.
- Monitor outstanding payments and follow up with customers professionally to facilitate timely collection. ...
Posted
16 days ago
MYR5,000 - MYR7,000 Per Month
Malaysia
- You will oversee post-sales service activities, monitor daily operations, and ensure timely resolution of service issues.
- You will maintain accurate equipment records, conduct audits, and track scheduled maintenance plans.
- You will identify process gaps, propose practical improvements, and support implementation with the team. ...
Posted
3 days ago
SGD6,000 - SGD12,000 Per Month
Ang Mo Kio
- Oversee daily operations of the customer service teams to ensure timely and appropriate responses to customer enquiries and feedback
- Lead the resolution of high-impact escalations and service disruptions, ensuring clear communication and effective recovery plans
- Lead, coach and develop high-performing teams of managers and frontline agents to drive engagement and continuous performance improvement ...
Posted
2 days ago
Undisclosed
- Implement customer operations plans and processes to deliver efficient logistics processes
- Deliver, manage and update complex and large orders received via the system including special and non-assigned orders
- Implement flow of goods and information across a customer’s global supply chain and provide resolution for complex order/ delivery issues ...
Posted
18 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Be the point person for guest feedback across WhatsApp, Google, Instagram, and in-store
- Handle complaints with empathy, professionalism, and good judgement
- Turn unhappy guests into returning guests through thoughtful follow-ups and recovery gestures ...
Posted
18 days ago
Undisclosed
KL City
- Ensure exceptional service by managing and resolving escalations and complex issues that arise during service delivery, ensuring timely and effective solutions, and acting as the primary contact for stakeholders across fuel and enterprise solutions accounts in resolving issues.
- Ensure the timely and effective delivery of services in accordance with contractual agreements and client/customer expectations with periodic tracking and analyzing service performance metrics, such as uptime, response times, and customer satisfaction, to ensure seamless service execution.
- Foster strong relationships with key internal/ external stakeholders, ensure a high level of customer satisfaction and conduct regular meetings and reviews with vendors/ dealers to discuss performance, address concerns, and identify opportunities for further collaboration. ...
Posted
18 days ago
SGD6,000 - SGD6,000 Per Month
Singapore
- Oversee daily operations of the customer service teams to ensure timely and appropriate responses to customer enquiries and feedback
- Lead the resolution of high-impact escalations and service disruptions, ensuring clear communication and effective recovery plans
- Lead, coach and develop high-performing teams of managers and frontline agents to drive engagement and continuous performance improvement ...
Posted
8 days ago
Undisclosed
KL City
- Act as the senior ICT representative and trusted advisor for the APMEA region, aligning regional priorities with Kerry's global technology strategy.
- Represent regional interests within global ICT governance, investment, and prioritization forums, ensuring business requirements are effectively captured and addressed.
- Drive strong business engagement by building trusted partnerships with regional stakeholders and leadership teams. ...
Posted
9 days ago
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