Customer Experience Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 3,278 jobs results for
"customer experience"
in Kuala Lumpur
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- To conceptualise the product design, including obtaining ideas from the distribution, reinsurers, market research, etc.
- Liaise or assist superior with liaising with reinsurers on the product idea/design and to finalise all product requirements (including pricing, definitions, underwriting, etc.)
- Conduct/plan any focus group required to finalise the design, working with respective distribution channels and/or Market Management. Tasks include preparation of materials, working on the timeline, collecting feedback or performing the focus group itself. ...
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Posted
17 days ago
Chat Available
Undisclosed
Near Train Station
- Responsible for hosting live stream including but not limited to Tiktok, Shopee and Lazada, managing live streaming and monitoring its effectiveness.
- Provide detailed product presentations on live streaming platforms, attending to queries, actively interact with viewers to maintain high engagement.
- Collaborate with the campaign strategy teams to align livestream content and product focus with promotional mechanic, including scheduling, planning and marketing. ...
Posted
2 months ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Develop a deep understanding of our product and operational offerings; including the end-to-end operations of key accounts managed by the team.
- Proactively provide a positive customer journey - from onboarding to trials, including being able to provide solutions in solving customers’ challenges by demonstrating high collaboration efforts with both internal and external stakeholders.
- Manage and ensure high quality of messaging and content issued to customers, including but not limited to SLA reports, Monthly Business Reviews, meeting recaps, incident reports and others. ...
Be an early applicant!
Posted
a month ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
a month ago
Chat Available
Retail Sales Assistant - Pavilion damansara Heights
MYR1,800 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Provide excellent customer service and product knowledge to customer.
- Have a positive mindset to achieve great sales.
- Ensure that store is clean and tidy. ...
Posted
4 days ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide excellent customer service by assisting with purchases and addressing inquiries.
- Handle cash and card transactions accurately and balance the cash drawer.
- Accurately handle transactions, manage the cash register, and monitor stock effectively. ...
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Posted
16 days ago
MYR1,800 - MYR2,000 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Connecting & engaging with customers
- Maintains a clean & organized environment
- Recommending selling on food, beverage & merchandise ...
Posted
2 months ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- To conceptualise the product design, including obtaining ideas from the distribution, reinsurers, market research, etc.
- Liaise or assist superior with liaising with reinsurers on the product idea/design and to finalise all product requirements (including pricing, definitions, underwriting, etc.)
- Conduct/plan any focus group required to finalise the design, working with respective distribution channels and/or Market Management. Tasks include preparation of materials, working on the timeline, collecting feedback or performing the focus group itself. ...
Be an early applicant!
Posted
17 days ago
Chat Available
MYR1,700 - MYR3,000 Per Hour
+Additional Compensation
Fresh Graduates
Near Train Station
- Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
- Demonstrating and explaining to customers the establishment’s goods and services; ...
Posted
14 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate with stakeholders to conceptualize, define, design, and develop the product backlog.
- Define product vision, roadmap, and growth opportunities.
- Work closely with cross-functional teams to ensure product alignment with business strategy and customer needs. ...
Be an early applicant!
Posted
a month ago
Chat Available
MYR1,700 - MYR3,000 Per Hour
+Additional Compensation
Fresh Graduates
Near Train Station
- Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
- Demonstrating and explaining to customers the establishment’s goods and services; ...
Posted
14 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
17 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
17 days ago
Chat Available
MYR1,700 - MYR3,000 Per Hour
+Additional Compensation
Fresh Graduates
Near Train Station
- Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
- Demonstrating and explaining to customers the establishment’s goods and services; ...
Posted
14 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
17 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
17 days ago
Chat Available
MYR2,500 - MYR5,000 Per Hour
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- At least 1-2 years of experience in a live host, live broadcast, or related role.
- Proven skills in live streaming and the ability to attract and retain viewers.
- Excellent communication, presentation, and customer interaction skills. ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR2,500 - MYR5,000 Per Hour
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- At least 1-2 years of experience in a live host, live broadcast, or related role.
- Proven skills in live streaming and the ability to attract and retain viewers.
- Excellent communication, presentation, and customer interaction skills. ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR1,700 - MYR3,000 Per Hour
+Additional Compensation
Fresh Graduates
Near Train Station
- Shop sales assistants sell a range of goods and services directly to the public or on behalf of retail and wholesale establishments, and explain the functions and qualities of these goods and services.
- Determining customer requirements and advising on product range, price, delivery, warranties and product use and care;
- Demonstrating and explaining to customers the establishment’s goods and services; ...
Posted
14 days ago
Chat Available
MYR8,000 - MYR10,000 Per Month
Fresh Graduates
Near Train Station
- Approach and engage B2B clients including SME business owners and brands
- Introduce and present media and event advertising solutions
- Follow up on leads and close sales opportunities ...
Posted
2 days ago
Chat Available
MYR8 - MYR9 Per Hour
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Greet customers warmly and provide friendly, professional service at all times.
- Accurately process cash, credit/debit card, e-wallet, and other payment transactions.
- Scan merchandise, issue receipts, and ensure pricing accuracy. ...
Posted
17 days ago
Chat Available
MYR8 - MYR9 Per Hour
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Greet customers warmly and provide friendly, professional service at all times.
- Accurately process cash, credit/debit card, e-wallet, and other payment transactions.
- Scan merchandise, issue receipts, and ensure pricing accuracy. ...
Posted
17 days ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound telephone interaction for Conventional and Islamic Bank customers.
- Handle inquiries or requests that are received via other electronic channels (emails or internet banking)
- Provide correct information and resolve problem efficiently within time frame. ...
Be an early applicant!
Posted
a month ago
Chat Available
Customer Success Specialist (Mandarin Speaking)
MYR4,800 - MYR6,200 Per Month
WFH
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- 【Key Responsibilities】
- Follow up on multiple cases at the same time; handle client questions, complaints, and escalation needs
- Communicate with clients by phone and WeChat; sync case progress in a timely way and collect required materials ...
Posted
15 days ago
Chat Available
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
a month ago
Chat Available
MYR8 - MYR9 Per Hour
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Greet customers warmly and provide friendly, professional service at all times.
- Accurately process cash, credit/debit card, e-wallet, and other payment transactions.
- Scan merchandise, issue receipts, and ensure pricing accuracy. ...
Posted
17 days ago
Chat Available
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Supervise operations and manage related tasks at various customer locations
- Communicate with vendors in English and Bahasa Malaysia
- Work on-site at client's data centers ...
Posted
a month ago
Chat Available
MYR600 - MYR800 Per Month
Near Train Station
- Assist in communicating with clients and understanding their financial needs.
- Support the team in introducing financial products and services to clients.
- Assist with client follow-ups and maintaining good customer relationships. ...
Be an early applicant!
Posted
a month ago
MYR1,800 - MYR2,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Connecting & engaging with customers
- Maintains a clean & organized environment
- Recommending selling on food, beverage & merchandise ...
Posted
a month ago
Chat Available
MYR8 - MYR9 Per Hour
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Greet customers warmly and provide friendly, professional service at all times.
- Accurately process cash, credit/debit card, e-wallet, and other payment transactions.
- Scan merchandise, issue receipts, and ensure pricing accuracy. ...
Posted
17 days ago