Customer Experience Jobs in Selangor - August 2026

• Provide financial planning and insurance solutions to clients
• Understand clients’ needs through effective fact-finding
• Build and maintain long-term client relationships based on trust and professionalism ...

Sales Client Relationship Management

Posted

3 months ago

Inside Sales Representative Inside Sales Representative

GTE Wealth Advisory Group

MYR5,000 - MYR15,000 Sebulan

Sepenuh Masa

Graduan Baru

Klang, Selangor

Dekat Stesen Tren

• Provide financial planning and insurance solutions to clients
• Understand clients’ needs through effective fact-finding
• Build and maintain long-term client relationships based on trust and professionalism ...

Sales Client Relationship Management

Posted

3 months ago

Junior Sales Representative Junior Sales Representative

GTE Wealth Advisory Group

MYR5,000 - MYR15,000 Sebulan

Sepenuh Masa

Graduan Baru

Klang, Selangor

Dekat Stesen Tren

• Provide financial planning and insurance solutions to clients
• Understand clients’ needs through effective fact-finding
• Build and maintain long-term client relationships based on trust and professionalism ...

Sales Client Relationship Management

Posted

3 months ago

Boleh Sembang

Freelance HR Recruiter Freelance HR Recruiter

Alpha Talentive Recruitment Agency Sdn Bhd

Undisclosed

Freelance, Kerja Dari Rumah

Kerja di Rumah

Petaling Jaya, Selangor

Dekat Stesen Tren

Source suitable candidates through personal contacts, employee referral networks, social media, and other available channels.
Share suitable job opportunities and engage interested candidates.
Conduct an initial screening to understand candidates’ experience, language ability, salary expectations, and availability. ...

Mandarin Recruitment

Jadilah pemohon terawal!

Posted

18 days ago

Sales Representative Sales Representative

GTE Wealth Advisory Group

MYR5,000 - MYR15,000 Sebulan

Sepenuh Masa

Graduan Baru

Klang, Selangor

Dekat Stesen Tren

• Provide financial planning and insurance solutions to clients
• Understand clients’ needs through effective fact-finding
• Build and maintain long-term client relationships based on trust and professionalism ...

Sales Client Relationship Management

Posted

3 months ago

Boleh Sembang

Admin Assistant

Admin Assistant Admin Assistant

Cardbiz Payment Services Sdn. Bhd.

MYR2,000 - MYR2,500

Sepenuh Masa

Graduan Baru

Petaling Jaya, Selangor

Dekat Stesen Tren

Provide general administrative and clerical support including mailing, scanning, faxing and copying
Perform data entry
Assist in resolving any administrative problems ...

Microsoft Excel Microsoft Word

Posted

a day ago

Sales Associate Sales Associate

GTE Wealth Advisory Group

MYR5,000 - MYR15,000 Sebulan

Sepenuh Masa

Graduan Baru

Klang, Selangor

Dekat Stesen Tren

• Provide financial planning and insurance solutions to clients
• Understand clients’ needs through effective fact-finding
• Build and maintain long-term client relationships based on trust and professionalism ...

Sales Client Relationship Management

Posted

3 months ago

Boleh Sembang

Customer Service Representative Customer Service Representative

YCH Printing & Media Sdn Bhd

MYR1,800 - MYR3,000 Sebulan

Sepenuh Masa

Graduan Baru

Rawang, Selangor

Dekat Stesen Tren

Customer Service Support:Answer phone calls, direct them to the appropriate person, take messages, and respond to inquiries in a professional and friendly manner.Collaborate with internal teams to provide accurate information to clients, address their needs, and offer solutions effectively to maintain customer satisfaction.
Email Handling: Manage incoming email, ensuring timely processing and delivery.
Quotation & Related Documents Preparation: Assist in preparing and editing documents, reports, and correspondence to ensure accurate and professional output. ...

Communication Problem-Solving

Posted

20 days ago

Boleh Sembang

Customer Support Engineer Customer Support Engineer

Libiao Robotics Holdings Pte. Ltd.

Undisclosed

Sepenuh Masa, Kerja Dari Rumah

Kerja di Rumah

Petaling Jaya, Selangor

Dekat Stesen Tren

Quickly respond to customer fault reports, independently complete after-sales fault diagnosis and repair of AGV system hardware and software, and ensure equipment is restored to normal operation in a timely manner.
Provide after-sales technical support for overseas projects, including online remote support and on-site emergency repair. When necessary, support on-site installation, commissioning, and testing of AGV systems to ensure proper equipment operation.
Provide technical support, answer customer inquiries, and be able to write English training documents, including service reports, operation manuals, etc., as well as deliver operation and maintenance training to customers. ...

Technical Support Field Service

Posted

a month ago

Customer Experience Executive Customer Experience Executive

IME Group Of Companies

MYR2,800 - MYR2,800 Sebulan

Sepenuh Masa

Subang Jaya

Opportunity to work with the leading technical and engineering solutions provider in Malaysia.
Challenges and opportunities to level up your experience and career growth
Professional training and development with certifications ...

Posted

a day ago

Customer Experience Intern Customer Experience Intern

IMotorbike

Undisclosed

Sepenuh Masa

Shah Alam

Conduct structured customer interviews (buyers and non-buyers/churned prospects) to understand satisfaction, drop-off reasons, and unmet needs, using interview guides and frameworks provided by the CX Executive.
Validate customer personas against real interview data, refining assumptions about who our customers are and what drives their decisions.
Map the customer journey across our multiple service offerings, identifying every touchpoint from awareness to post-service. ...

Posted

a day ago

Customer Experience Intern Customer Experience Intern

IMotorbike

MYR500 - MYR500 Sebulan

Latihan Industri

Shah Alam

Conduct structured customer interviews (buyers and non-buyers/churned prospects) to understand satisfaction, drop-off reasons, and unmet needs, using interview guides and frameworks provided by the CX Executive.
Validate customer personas against real interview data, refining assumptions about who our customers are and what drives their decisions.
Map the customer journey across our multiple service offerings, identifying every touchpoint from awareness to post-service. ...

Posted

20 hours ago

Customer Experience Manager Customer Experience Manager

Veralto

Undisclosed

Sepenuh Masa

Petaling Jaya

Lead customer experience and customer satisfaction initiatives.
Manage customer service operations, order processing, quotations, and customer inquiries.
Ensure timely and accurate execution of customer orders and requests. ...

Posted

4 days ago

Customer Experience Manager Customer Experience Manager

Bloomthis

Undisclosed

Sepenuh Masa

Petaling Jaya

Define the "Bloomthis Way" (The Playbook): Create and own the Service Culture Playbook. You will design the scripts, the tone of voice, and the "unboxing" of our service experience to ensure it feels premium, empathetic, and effortless.
Coach & Elevate (Training): You are a teacher at heart. You will personally train the team on soft skills, high-level communication, and the "art of the save," ensuring every team member sounds like a brand ambassador, not a call center agent.
Luxury Service Recovery: Manage high-stakes escalations with the poise of a 5-star hotel manager. You’ll have the autonomy to make "make-it-right" decisions that protect our brand reputation. ...

Posted

5 days ago

Retail Customer Experience Retail Customer Experience

CXL Executive Sdn Bhd

MYR2,100 - MYR2,300 Sebulan

Sepenuh Masa

Petaling Jaya

Immediate hiring
Fresh graduates are encouraged to apply
5 working days per week (2 rotational off days) ...

Posted

6 days ago

Customer Experience Manager Customer Experience Manager

BloomThis Flora Sdn Bhd

MYR7,000 - MYR7,000 Sebulan

Sepenuh Masa

Petaling Jaya

Define the "Bloomthis Way" (The Playbook): Create and own the Service Culture Playbook. You will design the scripts, the tone of voice, and the "unboxing" of our service experience to ensure it feels premium, empathetic, and effortless.
Coach & Elevate (Training): You are a teacher at heart. You will personally train the team on soft skills, high-level communication, and the "art of the save," ensuring every team member sounds like a brand ambassador, not a call center agent.
Luxury Service Recovery: Manage high-stakes escalations with the poise of a 5-star hotel manager. You’ll have the autonomy to make "make-it-right" decisions that protect our brand reputation. ...

Posted

13 days ago

Customer Experience - Retail Executive Customer Experience - Retail Executive

Corvan

Undisclosed

Sepenuh Masa

Damansara Jaya

Respond promptly and professionally to customer enquiries across all service channels.
Handle complaints, warranty claims, repairs and after-sales requests according to SOPs.
Follow up on open cases and escalate complex issues to the Team Lead. ...

Posted

12 hours ago

Customer Experience Executive Customer Experience Executive

IME Group Of Companies

MYR2,800 - MYR2,800 Sebulan

Sepenuh Masa

Subang Jaya

Opportunity to work with the leading technical and engineering solutions provider in Malaysia.
Challenges and opportunities to level up your experience and career growth
Professional training and development with certifications ...

Posted

18 days ago

Project - Customer Experience (Wholesale) Project - Customer Experience (Wholesale)

TIME DotCom Berhad

Undisclosed

Sepenuh Masa

Shah Alam

Project Delivery Governance: Oversee end to end delivery of wholesale projects (IPLC, IEPL, DIA, Dark Fiber, Cloud, Cybersecurity), ensuring timely execution and risk management.
Customer Experience Management: Own overall customer experience across key accounts, acting as escalation point for critical issues and driving proactive stakeholder engagement.
Service Operations & After Sales: Lead post delivery operations including incident management, escalations, and service recovery to ensure consistent service performance. ...

Posted

12 days ago

Customer Experience Intern (Tech - SaaS) Customer Experience Intern (Tech - SaaS)

Quantios

Undisclosed

Sepenuh Masa

Subang Jaya

Assist Customer Success Managers in preparing for customer meetings and follow ups.
Sit in on customer calls and take notes to support internal awareness.
Help maintain customer profiles and product usage data in HubSpot. ...

Posted

7 days ago

Customer Experience Representative Customer Experience Representative

Zuellig Pharma

Undisclosed

Sepenuh Masa

Shah Alam

Support the Manager, Client Key Account Management to develop and maintain a strategic Key Account plans for each key client and drive win-win collaborations and engagements with key clients in the market.
Strategically drive client satisfaction and increased loyalty/stickiness. Support the Manager, Client Key Account Management to lead client engagements at the market level, coordinate with different functions (quality, operations, finance, etc.) to provide standardized responses to client requests. Set high standards of care to keep clients engaged and satisfied, contributing to the improvement of client survey results and net promoter score. Remain available with a quick response time and problem-solving attitude.
Review business plans in coordination with clients to achieve overall business objectives and profitability. ...

Posted

24 days ago

Customer Experience Executive Customer Experience Executive

Bateriku

Undisclosed

Sepenuh Masa

Petaling

Handle outbound customer interactions via WhatsApp, email, hotline, and social media.
Provide prompt updates on complaint statuses and countermeasures.
Ensure professional and empathetic communication. ...

Posted

25 days ago

Customer Experience - Retail Team Lead Customer Experience - Retail Team Lead

Corvan

MYR4,000 - MYR6,000 Sebulan

Sepenuh Masa

Petaling Jaya

Customer Experience Leadership
Lead, coach and develop the Customer Experience & Retail team.
Manage daily customer service operations across phone, email, WhatsApp, social media and walk-in customers. ...

Posted

15 days ago

Customer Experience - Retail Team Lead Customer Experience - Retail Team Lead

Corvan

MYR4,000 - MYR6,000 Sebulan

Sepenuh Masa

Petaling Jaya

Customer Experience Leadership
Lead, coach and develop the Customer Experience & Retail team.
Manage daily customer service operations across phone, email, WhatsApp, social media and walk-in customers. ...

Posted

15 days ago

Omnichannel Customer Experience Partner Omnichannel Customer Experience Partner

Roche

Undisclosed

Sepenuh Masa

Subang Jaya

Co-own and pursue outcomes alongside assigned, empowered self organized teams (such as pods and work package teams) in an agile work environment with a fluid resourcing model (i.e., assignment to one or more teams that can change over time, contribution to work packages on local and international level)
Contribute expertise in digital marketing and product strategy development to create a cohesive customer experience across all touchpoints
Lead comprehensive marketing efforts, including market analysis and market research that informs both traditional and digital channels. ...

Posted

21 days ago

Customer Experience Executive - Bateriku.com Customer Experience Executive - Bateriku.com

Motormaniac Sdn Bhd

MYR3,000 - MYR4,200 Sebulan

Sepenuh Masa

Shah Alam

Handle outbound customer interactions via WhatsApp, email, hotline, and social media.
Provide prompt updates on complaint statuses./counter measures.
Ensure professional and empathetic communication. ...

Posted

21 days ago

Customer Experience - Retail Team Lead Customer Experience - Retail Team Lead

Corvan

Undisclosed

Sepenuh Masa

Petaling Jaya

Customer Experience Leadership
Lead, coach and develop the Customer Experience & Retail team.
Manage daily customer service operations across phone, email, WhatsApp, social media and walk-in customers. ...

Posted

18 days ago

Privilege Banking Service Manager: Customer Experience Lead Privilege Banking Service Manager: Customer Experience Lead

United Overseas Bank

Undisclosed

Sepenuh Masa

Petaling

United Overseas Bank (Malaysia) Bhd in Kota Damansara is seeking an AVP, Service Manager for Privilege Banking to lead service delivery and customer experience on-site. The role involves managing inquiries, guiding customers to digital/self-service tools, and promoting digital platforms while ensuring professional branch representation.
Key responsibilities include driving service initiatives, coaching staff, and coordinating with business units to meet service quality targets.

Posted

2 days ago