Customer Experience Jobs in Selangor - August 2026 - Urgent Hiring

Application Lifecycle Management (ALM)

Kuala Lumpur International Airport, Selangor

Lead the development, implementation, governance, and continuous improvement of inflight systems, applications, dashboards, and digital solutions.
Manage system projects, rollouts, enhancements, user training, budgets, timelines, and benefits realization to support business objectives.
Oversee system support, incident management, SLA compliance, vendor performance, and resolution of operational and system issues. ...

Posted

2 months ago

Client Services Coordinator Client Services Coordinator

Belco Distribution Sdn Bhd

MYR2,500 - MYR3,000 Sebulan

Dekat Stesen Tren

Customer Enquiries: Handle walk-in customers and attend to sales enquiries via phone professionally.
Order Processing: Prepare and generate essential sales documents including Quotations, Sales Orders, Invoices, and Delivery Orders (DO).
Sales Support: Coordinate with the logistics department for stock availability and delivery/courier arrangements. ...

Business Development Coordinator Business Development Coordinator

Posted

3 months ago

Belco Distribution Sdn Bhd

MYR2,500 - MYR3,000 Sebulan

Dekat Stesen Tren

Customer Enquiries: Handle walk-in customers and attend to sales enquiries via phone professionally.
Order Processing: Prepare and generate essential sales documents including Quotations, Sales Orders, Invoices, and Delivery Orders (DO).
Sales Support: Coordinate with the logistics department for stock availability and delivery/courier arrangements. ...

Account Coordinator Account Coordinator

Posted

3 months ago

Belco Distribution Sdn Bhd

MYR2,500 - MYR3,000 Sebulan

Dekat Stesen Tren

Customer Enquiries: Handle walk-in customers and attend to sales enquiries via phone professionally.
Order Processing: Prepare and generate essential sales documents including Quotations, Sales Orders, Invoices, and Delivery Orders (DO).
Sales Support: Coordinate with the logistics department for stock availability and delivery/courier arrangements. ...

Sales Administrator Sales Administrator

Posted

3 months ago

Belco Distribution Sdn Bhd

MYR2,500 - MYR3,000 Sebulan

Dekat Stesen Tren

Customer Enquiries: Handle walk-in customers and attend to sales enquiries via phone professionally.
Order Processing: Prepare and generate essential sales documents including Quotations, Sales Orders, Invoices, and Delivery Orders (DO).
Sales Support: Coordinate with the logistics department for stock availability and delivery/courier arrangements. ...

Sales Support Specialist Sales Support Specialist

Posted

3 months ago

Belco Distribution Sdn Bhd

MYR2,500 - MYR3,000 Sebulan

Dekat Stesen Tren

Customer Enquiries: Handle walk-in customers and attend to sales enquiries via phone professionally.
Order Processing: Prepare and generate essential sales documents including Quotations, Sales Orders, Invoices, and Delivery Orders (DO).
Sales Support: Coordinate with the logistics department for stock availability and delivery/courier arrangements. ...

Beauty Expert ( Jusco Cheras Selatan ) Beauty Expert ( Jusco Cheras Selatan )

Posted

3 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Sebulan

Cheras, Selangor

Dekat Stesen Tren

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( KSL KLANG MALL ) Beauty Expert ( KSL KLANG MALL )

Jadilah pemohon terawal!

Posted

4 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Sebulan

Klang, Selangor

Dekat Stesen Tren

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( SHAFTSBURY SQUARE ) Beauty Expert ( SHAFTSBURY SQUARE )

Jadilah pemohon terawal!

Posted

4 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Sebulan

Cyberjaya, Selangor

Dekat Stesen Tren

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Beauty Expert ( AEON Mahkota Cheras ) Beauty Expert ( AEON Mahkota Cheras )

Jadilah pemohon terawal!

Posted

4 months ago

Watsons Personal Care Stores Sdn Bhd

Up to MYR1,600 Sebulan

Cheras, Selangor

Dekat Stesen Tren

Assist with online/marketplace item packing for customers e.g Bright Stor, Pandamart, Grabmart etc.

Freelance HR Recruiter Freelance HR Recruiter

Jadilah pemohon terawal!

Posted

4 months ago

Boleh Sembang

Alpha Talentive Recruitment Agency Sdn Bhd

Undisclosed

Freelance, Kerja Dari Rumah

Kerja di Rumah

Petaling Jaya, Selangor

Dekat Stesen Tren

Source suitable candidates through personal contacts, employee referral networks, social media, and other available channels.
Share suitable job opportunities and engage interested candidates.
Conduct an initial screening to understand candidates’ experience, language ability, salary expectations, and availability. ...

Mandarin Recruitment

Jadilah pemohon terawal!

Posted

19 days ago

Boleh Sembang

Customer Service Representative Customer Service Representative

YCH Printing & Media Sdn Bhd

MYR1,800 - MYR3,000 Sebulan

Communication Problem-Solving

Graduan Baru

Rawang, Selangor

Dekat Stesen Tren

Customer Service Support:Answer phone calls, direct them to the appropriate person, take messages, and respond to inquiries in a professional and friendly manner.Collaborate with internal teams to provide accurate information to clients, address their needs, and offer solutions effectively to maintain customer satisfaction.
Email Handling: Manage incoming email, ensuring timely processing and delivery.
Quotation & Related Documents Preparation: Assist in preparing and editing documents, reports, and correspondence to ensure accurate and professional output. ...

Posted

21 days ago

Boleh Sembang

Customer Support Engineer Customer Support Engineer

Libiao Robotics Holdings Pte. Ltd.

Undisclosed

Sepenuh Masa, Kerja Dari Rumah

Kerja di Rumah

Petaling Jaya, Selangor

Dekat Stesen Tren

Quickly respond to customer fault reports, independently complete after-sales fault diagnosis and repair of AGV system hardware and software, and ensure equipment is restored to normal operation in a timely manner.
Provide after-sales technical support for overseas projects, including online remote support and on-site emergency repair. When necessary, support on-site installation, commissioning, and testing of AGV systems to ensure proper equipment operation.
Provide technical support, answer customer inquiries, and be able to write English training documents, including service reports, operation manuals, etc., as well as deliver operation and maintenance training to customers. ...

Technical Support Field Service

Posted

a month ago

Service Crew Service Crew

Sushiro Malaysia Sdn. Bhd.

MYR2,600 - MYR3,000 Sebulan

Customer Service Teamwork

Graduan Baru

Petaling Jaya, Selangor

Dekat Stesen Tren

Deliver excellent customer service with a warm, friendly, and welcoming smile
Handle customer orders and process payments (cash, card, and digital systems) accurately
Operate and maintain POS system, walkie-talkies, and other restaurant equipment responsibly ...

Jadilah pemohon terawal!

Posted

4 months ago

Customer Experience Executive Customer Experience Executive

IME Group Of Companies

MYR2,800 - MYR2,800 Sebulan

Customer Experience Intern Customer Experience Intern

Opportunity to work with the leading technical and engineering solutions provider in Malaysia.
Challenges and opportunities to level up your experience and career growth
Professional training and development with certifications ...

Posted

2 days ago

IMotorbike

Undisclosed

Customer Experience Intern Customer Experience Intern

Conduct structured customer interviews (buyers and non-buyers/churned prospects) to understand satisfaction, drop-off reasons, and unmet needs, using interview guides and frameworks provided by the CX Executive.
Validate customer personas against real interview data, refining assumptions about who our customers are and what drives their decisions.
Map the customer journey across our multiple service offerings, identifying every touchpoint from awareness to post-service. ...

Posted

2 days ago

IMotorbike

MYR500 - MYR500 Sebulan

Latihan Industri

Customer Experience Manager Customer Experience Manager

Conduct structured customer interviews (buyers and non-buyers/churned prospects) to understand satisfaction, drop-off reasons, and unmet needs, using interview guides and frameworks provided by the CX Executive.
Validate customer personas against real interview data, refining assumptions about who our customers are and what drives their decisions.
Map the customer journey across our multiple service offerings, identifying every touchpoint from awareness to post-service. ...

Posted

2 days ago

Veralto

Undisclosed

Customer Experience Manager Customer Experience Manager

Lead customer experience and customer satisfaction initiatives.
Manage customer service operations, order processing, quotations, and customer inquiries.
Ensure timely and accurate execution of customer orders and requests. ...

Posted

5 days ago

Bloomthis

Undisclosed

Retail Customer Experience Retail Customer Experience

Define the "Bloomthis Way" (The Playbook): Create and own the Service Culture Playbook. You will design the scripts, the tone of voice, and the "unboxing" of our service experience to ensure it feels premium, empathetic, and effortless.
Coach & Elevate (Training): You are a teacher at heart. You will personally train the team on soft skills, high-level communication, and the "art of the save," ensuring every team member sounds like a brand ambassador, not a call center agent.
Luxury Service Recovery: Manage high-stakes escalations with the poise of a 5-star hotel manager. You’ll have the autonomy to make "make-it-right" decisions that protect our brand reputation. ...

Posted

6 days ago

CXL Executive Sdn Bhd

MYR2,100 - MYR2,300 Sebulan

Customer Experience Manager Customer Experience Manager

Immediate hiring
Fresh graduates are encouraged to apply
5 working days per week (2 rotational off days) ...

Posted

7 days ago

BloomThis Flora Sdn Bhd

MYR7,000 - MYR7,000 Sebulan

Customer Experience - Retail Executive Customer Experience - Retail Executive

Define the "Bloomthis Way" (The Playbook): Create and own the Service Culture Playbook. You will design the scripts, the tone of voice, and the "unboxing" of our service experience to ensure it feels premium, empathetic, and effortless.
Coach & Elevate (Training): You are a teacher at heart. You will personally train the team on soft skills, high-level communication, and the "art of the save," ensuring every team member sounds like a brand ambassador, not a call center agent.
Luxury Service Recovery: Manage high-stakes escalations with the poise of a 5-star hotel manager. You’ll have the autonomy to make "make-it-right" decisions that protect our brand reputation. ...

Posted

14 days ago

Corvan

Undisclosed

Customer Experience Executive Customer Experience Executive

Damansara Jaya

Respond promptly and professionally to customer enquiries across all service channels.
Handle complaints, warranty claims, repairs and after-sales requests according to SOPs.
Follow up on open cases and escalate complex issues to the Team Lead. ...

Posted

2 days ago

IME Group Of Companies

MYR2,800 - MYR2,800 Sebulan

Project - Customer Experience (Wholesale) Project - Customer Experience (Wholesale)

Opportunity to work with the leading technical and engineering solutions provider in Malaysia.
Challenges and opportunities to level up your experience and career growth
Professional training and development with certifications ...

Posted

19 days ago

TIME DotCom Berhad

Undisclosed

Customer Experience Intern (Tech - SaaS) Customer Experience Intern (Tech - SaaS)

Project Delivery Governance: Oversee end to end delivery of wholesale projects (IPLC, IEPL, DIA, Dark Fiber, Cloud, Cybersecurity), ensuring timely execution and risk management.
Customer Experience Management: Own overall customer experience across key accounts, acting as escalation point for critical issues and driving proactive stakeholder engagement.
Service Operations & After Sales: Lead post delivery operations including incident management, escalations, and service recovery to ensure consistent service performance. ...

Posted

13 days ago

Quantios

Undisclosed

Customer Experience Representative Customer Experience Representative

Assist Customer Success Managers in preparing for customer meetings and follow ups.
Sit in on customer calls and take notes to support internal awareness.
Help maintain customer profiles and product usage data in HubSpot. ...

Posted

8 days ago

Zuellig Pharma

Undisclosed

Customer Experience - Retail Team Lead Customer Experience - Retail Team Lead

Support the Manager, Client Key Account Management to develop and maintain a strategic Key Account plans for each key client and drive win-win collaborations and engagements with key clients in the market.
Strategically drive client satisfaction and increased loyalty/stickiness. Support the Manager, Client Key Account Management to lead client engagements at the market level, coordinate with different functions (quality, operations, finance, etc.) to provide standardized responses to client requests. Set high standards of care to keep clients engaged and satisfied, contributing to the improvement of client survey results and net promoter score. Remain available with a quick response time and problem-solving attitude.
Review business plans in coordination with clients to achieve overall business objectives and profitability. ...

Posted

25 days ago

Corvan

MYR4,000 - MYR6,000 Sebulan

Customer Experience - Retail Team Lead Customer Experience - Retail Team Lead

Customer Experience Leadership
Lead, coach and develop the Customer Experience & Retail team.
Manage daily customer service operations across phone, email, WhatsApp, social media and walk-in customers. ...

Posted

16 days ago

Corvan

MYR4,000 - MYR6,000 Sebulan

Customer Experience Executive Customer Experience Executive

Customer Experience Leadership
Lead, coach and develop the Customer Experience & Retail team.
Manage daily customer service operations across phone, email, WhatsApp, social media and walk-in customers. ...

Posted

16 days ago

Bateriku

Undisclosed

Omnichannel Customer Experience Partner Omnichannel Customer Experience Partner

Petaling

Handle outbound customer interactions via WhatsApp, email, hotline, and social media.
Provide prompt updates on complaint statuses and countermeasures.
Ensure professional and empathetic communication. ...

Posted

a month ago

Roche

Undisclosed