Customer Management Jobs in Johor Bahru - September 2026 - Urgent Hiring
Showing 116 jobs results for
"customer management"
in Johor Bahru
MYR8,000 - MYR9,000 Per Month
- Operational Oversight: Manage daily retail operations, ensuring compliance with company policies while maintaining high standards of customer service and operational efficiency.
- Team Leadership: Recruit, train, and develop store staff, fostering a positive work environment that promotes teamwork and professional growth.
- Sales Performance: Analyze sales data and performance metrics to identify trends, implement strategies for improvement, and drive sales growth across all locations. ...
Posted
a month ago
MYR10,000 - MYR15,000 Per Month
+Additional Compensation
- Minimum 8 years in retail, consumer sales or key account sales, with a track record of meeting or exceeding targets.
- Minimum 3 years managing a team, with direct accountability for a store, outlet or branch result.
- Comfortable reading and acting on sales data. Able to explain what your numbers are telling you. ...
Posted
17 days ago
MYR10,000 - MYR15,000 Per Month
+Additional Compensation
- Minimum 8 years in retail, consumer sales or key account sales, with a track record of meeting or exceeding targets.
- Minimum 3 years managing a team, with direct accountability for a store, outlet or branch result.
- Comfortable reading and acting on sales data. Able to explain what your numbers are telling you. ...
Posted
17 days ago
Undisclosed
- ACCOUNTABILITIESFinancial1. Drive and achieve overall Branch Sales Targeta) Depositb) Investmentc) Loans – ASBF,SMART MONEY & Education loand) Bancassurance & Banca Takaful producte) Credit Cardf) Business referrals2. Prevention of Fraud and Losses (internal and external).3. Effectively control the cost as per budgetProcess1. Ensure that every staff discharge duties in accordance with:-a) Branch Manualb) BNM Guidelines and Other Regulatory / Statutory Requirementc) Internal control process & procedures.2. Ensure satisfactory audit rating3. Ensure audit findings are resolved within specified time frame.4. Monitor submission of reports within the specified time5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.6. Act as Business Compliance Officer (BUCO) Representative.7. Act as CLO (Complaint Liaison Officer).8. Act as Branch OSHA coordinator.9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.Customer1. Ensure efficient customer service level in accordance to SLA2. Ensure timely reply to customer and CCQ.3. Ensure to resolve any complaints within SLA4. Ensure accuracy in service delivery.People1. Resource management:-a) Annual leaveb) Attendancec) Branch meeting.2. Provide training / briefing on products and identify training needs3. Recruitment of staff4. Staff development and coaching5. Ensure knowledge and understanding of respective KPIs and JD among all staff6. Performance and productivity tracking at all levels including performing staff appraisalsOther Responsibilities1. To manage and undertake ad-hoc assignments2. Alternate key holder to Vault & Self Service Terminal.3. To organize or participate CSR activities within the branch community4. To ensure cleanliness, safety and security of the bank’s premise and SSL area5. To perform relief duties as and when required or in the absence of ABM.Learning & Growth1. To involve and contribute to any special project organise by Head Office2. Attend training on compliance, regulatory, product knowledge, customer services and other personaldevelopment and growth.3. To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit4. To identify any potential staff for succession planning.
Be an early applicant!
Posted
2 months ago
MYR7,800 - MYR9,000 Per Month
80300 Johor Bahru, Johor Bahru
- Responsible in supervising and leading day to day maintenance and building defect repair activities of the company premises
- Serve as the escalation point for any operational issues
- To plan, coordinate and lead building and grounds maintenance including building repair, electrical, aircon maintenance, plumbing, painting, replacements and lift maintenance ...
Posted
2 months ago
MYR10,000 - MYR15,000 Per Month
+Additional Compensation
- Minimum 8 years in retail, consumer sales or key account sales, with a track record of meeting or exceeding targets.
- Minimum 3 years managing a team, with direct accountability for a store, outlet or branch result.
- Comfortable reading and acting on sales data. Able to explain what your numbers are telling you. ...
Posted
16 days ago
MYR3,500 - MYR4,500 Per Month
- Operations Management
- Oversee daily restaurant operations to ensure smooth execution, adherence to brand standards, and exceptional service delivery.
- Manage opening and closing procedures, shift scheduling, inventory control, and supply ordering. ...
Be an early applicant!
Posted
a month ago
Undisclosed
- ACCOUNTABILITIESFinancial1. Drive and achieve overall Branch Sales Targeta) Depositb) Investmentc) Loans – ASBF,SMART MONEY & Education loand) Bancassurance & Banca Takaful producte) Credit Cardf) Business referrals2. Prevention of Fraud and Losses (internal and external).3. Effectively control the cost as per budgetProcess1. Ensure that every staff discharge duties in accordance with:-a) Branch Manualb) BNM Guidelines and Other Regulatory / Statutory Requirementc) Internal control process & procedures.2. Ensure satisfactory audit rating3. Ensure audit findings are resolved within specified time frame.4. Monitor submission of reports within the specified time5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.6. Act as Business Compliance Officer (BUCO) Representative.7. Act as CLO (Complaint Liaison Officer).8. Act as Branch OSHA coordinator.9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.Customer1. Ensure efficient customer service level in accordance to SLA2. Ensure timely reply to customer and CCQ.3. Ensure to resolve any complaints within SLA4. Ensure accuracy in service delivery.People1. Resource management:-a) Annual leaveb) Attendancec) Branch meeting.2. Provide training / briefing on products and identify training needs3. Recruitment of staff4. Staff development and coaching5. Ensure knowledge and understanding of respective KPIs and JD among all staff6. Performance and productivity tracking at all levels including performing staff appraisalsOther Responsibilities1. To manage and undertake ad-hoc assignments2. Alternate key holder to Vault & Self Service Terminal.3. To organize or participate CSR activities within the branch community4. To ensure cleanliness, safety and security of the bank’s premise and SSL area5. To perform relief duties as and when required or in the absence of ABM.Learning & Growth1. To involve and contribute to any special project organise by Head Office2. Attend training on compliance, regulatory, product knowledge, customer services and other personaldevelopment and growth.3. To incorporate AFFINBANK’s DNA to all staff in the branch and uphold team work spirit4. To identify any potential staff for succession planning.
Be an early applicant!
Posted
2 months ago
MYR10 - MYR15 Per Hour
- Greet customers warmly upon arrival and escort them to their tables, presenting menus and explaining daily specials.
- Take accurate food and beverage orders from customers, ensuring all special requests and dietary restrictions are clearly communicated to the kitchen staff.
- Serve food and drinks efficiently and courteously, checking back with customers to ensure satisfaction and anticipate their needs. ...
Posted
a month ago
MYR10 - MYR15 Per Hour
- Greet customers warmly upon arrival and escort them to their tables, presenting menus and explaining daily specials.
- Take accurate food and beverage orders from customers, ensuring all special requests and dietary restrictions are clearly communicated to the kitchen staff.
- Serve food and drinks efficiently and courteously, checking back with customers to ensure satisfaction and anticipate their needs. ...
Posted
a month ago
MYR10 - MYR15 Per Hour
- Greet customers warmly upon arrival and escort them to their tables, presenting menus and explaining daily specials.
- Take accurate food and beverage orders from customers, ensuring all special requests and dietary restrictions are clearly communicated to the kitchen staff.
- Serve food and drinks efficiently and courteously, checking back with customers to ensure satisfaction and anticipate their needs. ...
Posted
a month ago
MYR10 - MYR15 Per Hour
- Greet customers warmly upon arrival and escort them to their tables, presenting menus and explaining daily specials.
- Take accurate food and beverage orders from customers, ensuring all special requests and dietary restrictions are clearly communicated to the kitchen staff.
- Serve food and drinks efficiently and courteously, checking back with customers to ensure satisfaction and anticipate their needs. ...
Posted
a month ago
SGD2,500 - SGD3,500 Per Month
- Service existing customers in Singapore and Malaysia, including independent retailers and NTUC.
- Meet customers, introduce products and follow up on sales enquiries and orders.
- Look for and develop new B2B customers. ...
Be an early applicant!
Posted
9 hours ago
SGD2,500 - SGD3,500 Per Month
- Service existing customers in Singapore and Malaysia, including independent retailers and NTUC.
- Meet customers, introduce products and follow up on sales enquiries and orders.
- Look for and develop new B2B customers. ...
Be an early applicant!
Posted
9 hours ago
SGD2,500 - SGD3,500 Per Month
- Service existing customers in Singapore and Malaysia, including independent retailers and NTUC.
- Meet customers, introduce products and follow up on sales enquiries and orders.
- Look for and develop new B2B customers. ...
Be an early applicant!
Posted
9 hours ago
MYR4,000 - MYR6,000 Per Month
- Lead the team to achieve and exceed sales targets and KPIs
- Analyze sales reports and market trends to identify opportunities for growth
- Support customer growth by improving how we use our CRM and connect with prospects ...
Posted
3 months ago
- • Lead the overall operations of the Swedish Restaurant and Co-worker restaurant.
- • Lead kitchen productions, cashiering, dishwashing, customer experience, and dining cleaning services.
- • Collaborate with the IKEA Food management team to lead and manage the area to fulfil the function's purpose of building both business and people. ...
Be an early applicant!
Posted
3 months ago
MYR2,500 - MYR4,000 Per Month
- Oversee the day-to-day operations of the outlet, including retail, food and beverage, and customer service.
- Ensure that all sections of the outlet function smoothly and efficiently.
- Coordinate with departments such as maintenance, food and beverage, and customer service to ensure seamless operations. ...
Posted
3 months ago
MYR2,500 - MYR3,500 Per Month
- Achieve sales targets with a proven track record in sales performance
- Possess basic industry knowledge; experience in herbs is an added advantage
- Conduct negotiations and close deals effectively ...
Be an early applicant!
Posted
8 days ago
MYR2,500 - MYR3,500 Per Month
- Achieve sales targets with a proven track record in sales performance
- Possess basic industry knowledge; experience in herbs is an added advantage
- Conduct negotiations and close deals effectively ...
Be an early applicant!
Posted
8 days ago
MYR2,500 - MYR3,500 Per Month
- Achieve sales targets with a proven track record in sales performance
- Possess basic industry knowledge; experience in herbs is an added advantage
- Conduct negotiations and close deals effectively ...
Be an early applicant!
Posted
8 days ago
MYR2,500 - MYR3,500 Per Month
- Achieve sales targets with a proven track record in sales performance
- Possess basic industry knowledge; experience in herbs is an added advantage
- Conduct negotiations and close deals effectively ...
Be an early applicant!
Posted
8 days ago
MYR2,500 - MYR3,000 Per Month
- Fresh graduates / school leavers are also welcome to apply.
- Excellent customer service and communication skills.
- Willing to work on rotational shifts, weekends and public holidays. ...
Posted
24 days ago
MYR2,500 - MYR3,000 Per Month
- Fresh graduates / school leavers are also welcome to apply.
- Excellent customer service and communication skills.
- Willing to work on rotational shifts, weekends and public holidays. ...
Posted
24 days ago
MYR2,500 - MYR3,000 Per Month
- Fresh graduates / school leavers are also welcome to apply.
- Excellent customer service and communication skills.
- Willing to work on rotational shifts, weekends and public holidays. ...
Posted
24 days ago
MYR1,900 - MYR3,000 Per Month
Johor Bahru, 81100
- Dispense medications under the supervision of a licensed pharmacist.
- Assist customers with over-the-counter medication inquiries and product selection.
- Maintain accurate patient records and prescription files. ...
Posted
18 days ago
MYR3,200 - MYR3,600 Per Month
- Oversee daily outlet operations to ensure smooth workflow, efficiency, and cross-outlet consistency.
- Ensure strict compliance with company policies, SOPs, and operating standards.
- Monitor service quality, food/beverage presentation, and overall customer experience. ...
Be an early applicant!
Posted
11 days ago
MYR1,900 - MYR3,000 Per Month
Johor Bahru, 81100
- Dispense medications under the supervision of a licensed pharmacist.
- Assist customers with over-the-counter medication inquiries and product selection.
- Maintain accurate patient records and prescription files. ...
Posted
18 days ago
MYR3,200 - MYR3,600 Per Month
- Oversee daily outlet operations to ensure smooth workflow, efficiency, and cross-outlet consistency.
- Ensure strict compliance with company policies, SOPs, and operating standards.
- Monitor service quality, food/beverage presentation, and overall customer experience. ...
Be an early applicant!
Posted
11 days ago
MYR2,500 - MYR3,000 Per Month
- Fresh graduates / school leavers are also welcome to apply.
- Excellent customer service and communication skills.
- Willing to work on rotational shifts, weekends and public holidays. ...
Posted
24 days ago