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Customer Relations Officer Jobs in Pulau Pinang - August 2026 - Urgent Hiring
Showing 29 jobs results for
"customer relations officer"
in Pulau Pinang
Never miss any updates for Customer Relations Officer jobs in Pulau Pinang
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Chat Available
You can chat with the employer only after applying for this job.
MYR1,500 - MYR2,500 Per Month
George Town, Pulau Pinang
- Welcome and attend to customers in a friendly and professional manner.
- Manage appointments via phone, WhatsApp, and walk-ins.
- Coordinate schedules with beauticians. ...
Be an early applicant!
Posted
a day ago
Chat Available
You can chat with the employer only after applying for this job.
MYR3,000 - MYR4,000 Per Month
- Supports quote preparation, order processing, invoicing, returns, and customer inquiries.
- Identifies and supports process improvements to enhance performance.
- Maintains good customer relationships and resolves complaints effectively. ...
Customer Service
Communication Skills
Skills Required
Customer Service
Communication Skills
Problem-Solving
Interpersonal Skills
Data Entry
Active Listening
+4
Posted
a month ago
MYR1,800 - MYR2,400 Per Month
- Support Sales team in term of PO processing, BOM, quotation, D/O invoice, phone calls, email data entry into SAP.
- Support daily operations by communicate well with internal department (QA, Store, Logistics, Planner & Production) to ensure smooth whole order & delivery process.
- Detail & close monitoring in all shipment process. ...
Posted
14 hours ago
Undisclosed
George Town
- provide excellent and efficient service to our passengers at Check in and at other customer service touch points in accordance to company standard and procedures.
- To perform departure and arrival processes at gate / MLO in accordance with carrier and company standards and procedures.
- Punctual and ensure that the counter / gate lounge is opened and manned according to standard procedures. ...
Posted
6 days ago
Undisclosed
- Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
- Ensure that customers’ issues are handled efficiently and with empathy.
- Actively working towards fulfilling the four tasks of the store. ...
Posted
24 days ago
Undisclosed
Bandar Cassia
- Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
- Ensure that customers’ issues are handled efficiently and with empathy.
- Actively working towards fulfilling the four tasks of the store. ...
Posted
24 days ago
Undisclosed
George Town
- provide excellent and efficient service to our passengers at Check in and at other customer service touch points in accordance to company standard and procedures.
- To perform departure and arrival processes at gate / MLO in accordance with carrier and company standards and procedures.
- Punctual and ensure that the counter / gate lounge is opened and manned according to standard procedures. ...
Posted
10 days ago
Undisclosed
- Enter data according to the Export Standard Operating Procedure.
- Create Quick Booking according to the Booking confirmation in Cargo Wise system.
- Respond to queries for information and access relevant files. ...
Posted
23 days ago
Undisclosed
- Enter data according to the Export Standard Operating Procedure
- Create Quick Booking according to the Booking confirmation in Cargo Wise system
- Responsible to register Consol and proceed with issuance of Shippers instruction ...
Posted
24 days ago
Undisclosed
- Enter data according to the Export Standard Operating Procedure.
- Create Quick Booking according to the Booking confirmation in Cargo Wise system.
- Respond to queries for information and access relevant files. ...
Posted
24 days ago
Undisclosed
- About Toll Group
- At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
- PRIMARY DUTIES & RESPONSIBILITIES ...
Posted
14 days ago
Undisclosed
- Enter data according to the Export Standard Operating Procedure
- Create Quick Booking according to the Booking confirmation in Cargo Wise system
- Responsible to register Consol and proceed with issuance of Shippers instruction ...
Posted
14 days ago
Megan Jewellery Sdn Bhd
MYR2,000 - MYR2,500 Per Month
WFH
- Respond to any inquiries, issues, or concerns raised by customers in a professional manner
- Identify and assess customer needs to ensure satisfaction, resolve customer complaints and issues promptly and effectively
- Conduct LIVE sessions on Shopee, Facebook, Instagram, or other social media platform ...
Posted
3 days ago
Undisclosed
- Enter export shipment data accurately in accordance with the Export Standard Operating Procedure (SOP).
- Create Quick Bookings based on booking confirmations using the CargoWise system.
- Register Consol shipments and prepare Shippers Instructions in a timely and accurate manner. ...
Posted
a month ago
Undisclosed
- Enter export shipment data accurately in accordance with the Export Standard Operating Procedure (SOP).
- Create Quick Bookings based on booking confirmations using the CargoWise system.
- Register Consol shipments and prepare Shippers Instructions in a timely and accurate manner. ...
Posted
a month ago
Megan Jewellery Sdn Bhd
MYR2,200 - MYR2,600 Per Month
WFH
- Respond to any inquiries, issues, or concerns raised by customers in a professional manner
- Identify and assess customer needs to ensure satisfaction, resolve customer complaints and issues promptly and effectively
- Conduct LIVE sessions on Shopee, Facebook, Instagram, or other social media platform ...
Posted
18 days ago
Undisclosed
- Enter data according to Standard Operating Procedure
- Respond to queries for information and access relevant files
- Record information into Cargo wise 1 ...
Posted
23 days ago
Undisclosed
- Enter data according to Standard Operating Procedure
- Respond to queries for information and access relevant files
- Record information into Cargo wise 1 ...
Posted
24 days ago
Undisclosed
- About Toll Group
- At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
- PRIMARY DUTIES & RESPONSIBILITIES ...
Posted
a month ago
Undisclosed
- Enter data according to the Export Standard Operating Procedure
- Create Quick Booking according to the Booking confirmation in Cargo Wise system
- Responsible to register Consol and proceed with issuance of Shippers instruction ...
Posted
a month ago
Undisclosed
- Good Client Relationship Manager: Manages escalations, communicates clearly, sets expectations, and resolves issues professionally to maintain customer trust.
- Strong Operational Knowledge, Compliance & Accuracy Focus: Ensures accurate documentation, regulatory compliance, and adherence to import processes and SOPs.
- Proactive Problem Solver: Anticipates risks and resolves issues quickly to maintain smooth operations. ...
Posted
a month ago
Undisclosed
- About Toll Group
- At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
- We are seeking a detail-oriented and proactive Customer Service Officer (Noon Shift 2PM-11PM) to join our team based in Bayan Lepas, Penang . ...
Posted
a month ago
Customer Service Executive (Utility Industry) - Min Diploma Customer Service Executive (Utility Industry) - Min Diploma
Techno Energy Solution (M) Sdn Bhd
MYR2,200 - MYR3,000 Per Month
George Town
- Handle customer inquiries across inbound calls channels effectively and professionally.
- Manage challenging situations and ensure prompt turnaround for all service requests with consistent quality.
- Exceed customer expectations through excellent service and accurate information. ...
Posted
4 days ago
Undisclosed
Tasek Gelugor
- Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
- Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing.
- Support sales team with direct customer contact within Planned Demand and Quality assurance processes. Includes coordinating the e-Compass and Forecast Response reports with Infosys, providing first point of escalation after initial set of expedites, complete bond requests from Inside Sales, manage Dropped Part, New Part, and Item Status Change reports; own the manual inventory sweep process from IPS (In-Plant Store) or consignment and coordinate contract refresh clauses. Handle branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert’s, Quality, etc) and correct post delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc) while working origin of any SMI (Slow Moving Inventory) and Sludge ...
Posted
8 days ago
Undisclosed
George Town
- Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
- Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing.
- Support sales team with direct customer contact within Planned Demand and Quality assurance processes. Includes coordinating the e-Compass and Forecast Response reports with Infosys, providing first point of escalation after initial set of expedites, complete bond requests from Inside Sales, manage Dropped Part, New Part, and Item Status Change reports; own the manual inventory sweep process from IPS (In-Plant Store) or consignment and coordinate contract refresh clauses. Handle branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert’s, Quality, etc) and correct post delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc) while working origin of any SMI (Slow Moving Inventory) and Sludge ...
Posted
a month ago
Undisclosed
Malaysia
- Promote, introduce and market a range of Tokio Marine’s life-insurance products to Bank’s customer (including Whole Life Plan, Endowment Plan, Medical Plan and Investment Linked Plan)
- To perform needs based selling by understanding customer’s financial goal, protection need, saving, education, medical and retirement saving
- Brief and ensure customers understand the insurance plan features, charges and prepare quotations and explanation of product disclosure ...
Posted
23 days ago
Undisclosed
- Air Liquide began operations in Malaysia in 1927 and is one of the pioneers of the gas industry in Malaysia. Operating in 11 locations in Malaysia, comprising both sales offices and production facilities, Air Liquide supports our customers through providing innovative solutions at every step of their production, including industrial and specialty gases, energy solutions, application technologies and services. With a strong workforce of 400 employees and business growth through our recent acquisition with nationwide presence, this will provide an exciting experience and journey with the opportunity that is unique yet challenging to gauge the integration and synergy processes that will change the entire competition landscape in Malaysia.
- Customer Management
- Serve as a primary point of contact for customer requests and order processing across various channels (phone, email, portal). ...
Posted
a month ago
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