Customer Service Agent Jobs in Bandar Kuala Lumpur - September 2026

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Showing 149 jobs results for "customer service agent" in Bandar Kuala Lumpur

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Telemarketing Specialist Telemarketing Specialist

Drivora Sdn Bhd

MYR2,900 - MYR3,000 Per Month

+Additional Compensation

Full Time

Setapak, WP Kuala Lumpur

Near Train Station

Make outbound calls to prospective and existing customers to introduce Jetour vehicle models, promotions, campaigns, and sales offers.
Follow up promptly with leads generated from digital marketing, walk-ins, roadshows, online enquiries, social media, and other sources.
Qualify leads by identifying customers’ vehicle preferences, budget, financing needs, purchase timeline, and other requirements. ...

Effective Communication Visual Communication

Posted

a month ago

Lounge Host Lounge Host

TTL F&B Concept Sdn Bhd

MYR2,200 - MYR2,800 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Guest Service: Greet guests upon arrival, escort them to tables, and provide menus
Reservation Management: Handle phone bookings, walk-ins, and manage the reservation system
Seating Flow: Coordinate with servers to balance guest load and minimize wait times ...

Customer Service Communication Skills

Posted

2 months ago

Telemarketing Executive Telemarketing Executive

Maukerja

MYR3,500 - MYR5,500 Per Month

+Additional Compensation

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Drive revenue growth by converting leads into long-term clients via phone and WhatsApp.
Build and nurture relationshipswith key accounts to identifyupsell/cross-sell opportunities.
Collaborate with product teams to tailor solutions based on client feedback. ...

Sales Communication

Posted

19 days ago

Mandarin-speaking Customer Service Agent Mandarin-speaking Customer Service Agent

Wealth Mastery Academy

MYR3,000 - MYR4,200 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Respond to customer inquiries via phone, email, and chat in Mandarin (and English when needed).
Resolve customer complaints efficiently and escalate issues when necessary.
Maintain accurate records of customer interactions in the CRM system. ...

Mandarin Chinese Communication Skills

Posted

6 months ago

Mandarin-speaking Customer Support Agent Mandarin-speaking Customer Support Agent

Wealth Mastery Academy

MYR3,000 - MYR4,200 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Respond to customer inquiries via phone, email, and chat in Mandarin (and English when needed).
Resolve customer complaints efficiently and escalate issues when necessary.
Maintain accurate records of customer interactions in the CRM system. ...

Mandarin Chinese Communication Skills

Posted

6 months ago

Customer Service Agent Customer Service Agent

Aisling Consulting Sdn Bhd

Full Time

KL City

Health insurance
Professional development
*UOB Customer Care Consultant (Customer Service)* ...

Posted

25 days ago

L1 Customer Service Agent L1 Customer Service Agent

Krava Studio Enterprise

Full Time

KL City

Handle customer inquiries via: Live chat, Inbound/outbound calls, Email
Resolve standard L1 queries, including: General product information, Basic transaction status checks, Account guidance and FAQs
Follow strict SOP-based handling and scripts ...

Posted

16 days ago

Customer Service Agent (Disputes - Resolution) Customer Service Agent (Disputes - Resolution)

Monee

Full Time

KL City

Investigate and resolve customer disputes (e.g. service not rendered, item not received, billing discrepancies)
Ensure all cases are handled within defined SLAs and in accordance with internal policies and regulatory expectations
Maintain clear and structured case documentation to support audit, compliance, and external mediation (e.g. tribunal) ...

Posted

15 days ago

Customer Service Agent - SPayLater-ShopeePay Customer Service Agent - SPayLater-ShopeePay

Monee

Full Time

KL City

Respond to customer inquiries and complaints via phone, email, and chat, and ensure that all customer issues are resolved in a timely and satisfactory manner.
Provide accurate information to customers about products, services, policies, and procedures.
Escalate complex customer issues to the appropriate teams, and follow up to ensure that issues are resolved to the customer's satisfaction. ...

Posted

16 days ago

Customer Service Agent - Insurance, Loan and Financing Operations Customer Service Agent - Insurance, Loan and Financing Operations

Monee

Full Time

KL City

Conduct attestation procedure on all users seeking for loan and financing services on the Shopee platform.
Process loan and financing product contracts on the LHDN (Inland Revenue Board) STAMPS portal to ensure timely and accurate stamping of all contracts. This includes verifying the authenticity of the users’ personal information on loan application, tabulating contract & stamping details on a daily basis, and ensuring the precision of all submitted contracts on behalf of users.
Liaise with payments team to initiate payments on the LHDN STAMPS portal to ensure payments are made in a timely manner ...

Posted

16 days ago

Customer Service Agent (Gaming Project- 14 September Intake) Customer Service Agent (Gaming Project- 14 September Intake)

Transcosmos

Full Time

Cheras

Respond to player enquiries through the assigned support channels, such as email, live chat or in-game support. Serving ANZ and Global Market
Assist players with account access, gameplay, in-game purchases, rewards and other game-related concerns.
Guide players through basic troubleshooting steps for technical issues. ...

Posted

15 days ago

Senior Cargo Customer Service Agent- Kuala Lumpur, Malaysia Senior Cargo Customer Service Agent- Kuala Lumpur, Malaysia

Qatar Airways

Full Time

KL City

Ensure full compliance at all times of safety and security regulations and procedures as per host state and company requirements.
Reconsolidate booking requests from freight forwarders and direct customers and input their data in booking system according to airline instructions as per CSM.
Coordinate with all region stations and GSAs to ensure the input accurate booking data. ...

Posted

16 days ago

Senior Cargo Customer Service Agent- Kuala Lumpur, Malaysia Senior Cargo Customer Service Agent- Kuala Lumpur, Malaysia

Qatar Airways

Full Time

KL City

Closing Date: 2026-09-21
Ensure full compliance at all times of safety and security regulations and procedures as per host state and company requirements.
Reconsolidate booking requests from freight forwarders and direct customers and input their data in booking system according to airline instructions as per CSM. ...

Posted

16 days ago

L1 Customer Service Agent (1-year Third Party Contract), ShopeePay L1 Customer Service Agent (1-year Third Party Contract), ShopeePay

Monee

Full Time

KL City

Handle customer inquiries via Live chat/Email
Resolve standard L1 queries, including general product information, basic transaction status checks ,account guidance and FAQs
Follow strict SOP-based handling and scripts ...

Posted

12 days ago

CS Agent CS Agent

FIXAIRE SERVICE

Full Time

KL City

Health insurance
Opportunities for promotion
Professional development ...

Posted

25 days ago

French - English Customer Support Agent French - English Customer Support Agent

5CA

Full Time

KL City

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Posted

21 days ago

German - English Customer Support Agent - South Africa German - English Customer Support Agent - South Africa

5CA

Full Time

KL City

We do not use cookies of this type.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Some of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness. The provider may use the IP Addresses for ads measurement and ads personalization. ...

Posted

14 days ago

Customer Service Assistant Customer Service Assistant

RHB Banking Group

Full Time

KL City

Handle customer enquiries and policy-related matters accurately and promptly through various service channels, including inbound calls, walk-in customers, and non-voice platforms.
Perform administrative tasks related to customer enquiries and policy servicing, including issuing cover notes, processing policy renewals, updating payment records, issuing official receipts, processing NCD withdrawals, submitting policy cancellations, and other related activities with a high level of accuracy.
Liaise effectively with Service Centre team members and other internal departments to resolve customer enquiries and service requests in a timely manner. ...

Posted

16 days ago

Customer Service Executive (Contact Centre) Customer Service Executive (Contact Centre)

OCBC

Full Time

Malaysia

To attend to inbound calls enquiries over various range consumer financial products and services.
To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries.
To provide personalized customer service to customers, whilst maintaining a professionalism and a proper phone etiquette. ...

Posted

16 days ago

Team Lead Japanese Speaker Team Lead Japanese Speaker

Devloit

Full Time

KL City

Position: Team Leader – Japanese
Location: Cyberjaya, Malaysia
Language: Japanese ...

Posted

16 days ago

Customer Service Representative ( September Hiring) Customer Service Representative ( September Hiring)

TSING DIGITAL TECHNOLOGY SDN.BHD.

Full Time

KL City

Provide professional customer support through email, live chat, ticketing systems, and other non-voice communication channels.
Handle pre-sales inquiries, order-related requests, after-sales support, and dispute resolution while ensuring excellent customer experience.
Assist customers with inquiries related to products, orders, payments, returns, refunds, cross-border logistics, customs, shipping, and tariffs. ...

Posted

23 days ago

Customer Service Team Lead (Gaming) - 6 MOS Contract Customer Service Team Lead (Gaming) - 6 MOS Contract

Transcosmos Malaysia Sdn Bhd

Full Time

KL City

Supervise and support a team of customer service agents, including scheduling shifts, monitoring performance, and conducting regular team meetings.
Provide guidance and feedback to team members to enhance their skills and performance.
Handle escalated customer issues and complex inquiries, ensuring resolution in a timely and satisfactory manner. ...

Posted

23 days ago

Customer Service Consultant Customer Service Consultant

SCOR

Full Time

KL City

Stay current with evolving tools, platform updates, and customer happiness best practices.
Identifies knowledge gaps and proactively builds runbooks without being told.
As a level 1 Customer Support Consultant, you will play a critical customer-facing role in delivering timely, high-quality technical support to our B2B/SaaS client base. You will manage the full support lifecycle — triaging incoming requests, resolving Level 1–2 issues, escalating complex cases with clear context, and maintaining SLA compliance. Beyond reactive support, you will actively contribute to knowledge base development and collaborate cross-functionally with product and engineering teams to surface recurring issues and drive continuous service improvement. ...

Posted

25 days ago

CALL CENTRE 155 CALL CENTRE 155

Billmount Sdn Bhd

Full Time

KL City

JOB DESCRIPTION
RESPONSIBILITIES:-
Call Centre Officer/Recovery Officer : ...

Posted

25 days ago

CALL CENTRE 160 CALL CENTRE 160

Billmount Sdn Bhd

Full Time

KL City

JOB DESCRIPTION
RESPONSIBILITIES:-
Call Centre Officer/Recovery Officer : ...

Posted

25 days ago

Japanese Speaker Japanese Speaker

AmIT Global Solution

Full Time

KL City

Ability to work independently
Experience with social networking (or similar programs) Internet Savvy
Interested in social media and current events (trending topics, viral news etc.) ...

Posted

7 days ago