Customer Service Agent Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 158 jobs results for
"customer service agent"
in Kuala Lumpur
Customer Service Agent
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
- Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
- Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Posted
18 hours ago
MYR2,800 - MYR3,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Handling customer replies from Whatsapp, Live Chat, Social Media.
- Solving customer queries.
- Handling customer orders from official website and other platforms. ...
Posted
11 days ago
MYR1,800 - MYR2,200 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- To attend and answer inbound calls from customers. Identify their concern on products and services.
- Assist them to solve the problems by providing the right solution.
- Record customer details and issues correctly in the system. ...
Be an early applicant!
Posted
8 days ago
MYR2,600 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist customers through chat, phone calls, and email
- Handle common customer concerns such as:
- Product inquiries ...
Posted
2 months ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
a month ago
MYR2,600 - MYR3,500 Per Month
Near Train Station
- Handle customer inquiries via live chat, inbound/outbound calls, and email
- ResolveLevel 1 (L1) queriessuch as:
- General product information ...
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
MYR2,600 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- JOB DESCRIPTION
- - To attend/answer inbound calls from customers, identify their concern on
- - Registration on P Miles Card ...
Posted
a month ago
MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Answer inbound calls from customers.
- Respond to customer requests and inquiries by answering product and service questions.
- Identify and resolve customers’ problems and complaints by selecting the best solution. ...
Posted
12 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Hiring – Customer Support Specialist
- Traditional MandarinBook the interview slot via whatsapp+91-9990232294
- Location: Kuala Lumpur, MalaysiaWork Model: Work from OfficeShift: Permanent Night ShiftProject: HealthcareJoining Date: 14 September 2026Salary:Up toRM 4,500 Basic + Allowances + KPI ...
Posted
17 days ago
MYR1,800 - MYR3,000 Per Month
Fresh Graduates
Kuala Lumpur International Airport, Selangor
- Promote and sell products to passengers in airport retail outlets.
- Approach customers professionally and introduce product features, benefits, and promotions.
- Recommend products based on customer needs, preferences, and budget. ...
Posted
4 days ago
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Understand customer enquiries and respond via applicable channels: calls, email, chat etc
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required ...
Posted
a month ago
MYR3,500 - MYR5,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries, complaints, and requests.
- Provide professional and timely solutions to customers.
- Achieve customer service and call KPIs. ...
Posted
a month ago
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver 24 hour one-stop customer service.
- Ensures highest standard of service delivery on personalized phone services to our customers.
- Providing prompt and accurate answers, alternatives or solutions to customers with their best interests at heart. ...
Posted
17 days ago
MYR3,000 - MYR5,000 Per Month
+Additional Compensation
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- This is a sales-driven role centered on conversion, closing, and maximizing Customer Lifetime Value (CLV).
- At CTG, our Customer Service team does more than just answer inquiries; we focus on driving sales, building trust, and generating long-term customer value. By leveraging the latest AI trends, we play a pivotal role in implementing automation systems such as ManyChat to scale efficiency and service excellence.
- Your Team ...
Posted
10 days ago
MYR1,700 - MYR1,800 Per Month
Fresh Graduates
Near Train Station
- Customer Services : Provide friendly, energetic and engaging customer service by interacting confidently with customers, explaining attractions, encouraging participation, and creating a fun and memorable experience.
- Operating cashier counter : Operate the cashier and POS system accurately while actively promoting memberships, promotions and company products to customers.
- Cleaning and Maintenance : Complete the daily opening checklist before store opening to ensure all attractions, equipment, facilities and operational areas are safe, clean, fully functional and ready for business operations. ...
Be an early applicant!
Posted
a month ago
MYR1,700 - MYR1,800 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Customer Services : Provide friendly, energetic and engaging customer service by interacting confidently with customers, explaining attractions, encouraging participation, and creating a fun and memorable experience.
- Operating cashier counter : Operate the cashier and POS system accurately while actively promoting memberships, promotions and company products to customers.
- Cleaning and Maintenance : Complete the daily opening checklist before store opening to ensure all attractions, equipment, facilities and operational areas are safe, clean, fully functional and ready for business operations. ...
Be an early applicant!
Posted
a month ago
MYR2,000 - MYR5,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Membuat Panggilan Kepada Data Pelanggan Yang Diberikan DAN
- Berbudi Bicara untuk pembayaran hutang tertunggak
Posted
9 days ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Make outbound calls to potential and existing customers based on leads provided by the Company.
- Introduce and explain the Company's products and services to customers.
- Identify customer needs and provide appropriate information. ...
Be an early applicant!
Posted
10 days ago
MYR3,200 - MYR3,900 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer enquiries professionally via phone calls and email.
- Provide accurate information and effective solutions to customer queries and concerns.
- Deliver excellent customer service while maintaining high service quality standards. ...
Posted
22 days ago
MYR1,700 - MYR1,900 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Make outbound calls to promote SME products, packages and promotions
- Generate targeted sales and achieve monthly sales targets
- Attend to inbound enquiries regarding products and packages ...
Posted
22 days ago
MYR2,600 - MYR3,900 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage customer interactions across multiple channels
- Handle Level 1 (L1) support queries
- Adhere strictly to SOPs and communication scripts ...
Posted
2 months ago
Customer Support Executive (Mandarin Speaker)
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Near Train Station
- Handle customer inquiries via WhatsApp, phone calls, and email
- Understand customer needs and provide clear product or service information
- Follow up with customers until requests or orders are completed ...
Posted
3 days ago
MYR3,000 - MYR6,000 Per Month
+Additional Compensation
Near Train Station
- Lead Conversion: Proactively convert inbound/outbound leads into long-term business partners through professional phone consultations and WhatsApp engagement.
- Account Growth: Manage and nurture a portfolio of key accounts, identifying strategic opportunities for upselling and cross-selling.
- Solution Selling: Collaborate with our product teams to design and deliver tailored solutions that solve specific client pain points. ...
Be an early applicant!
Posted
2 days ago
Social Media Data Analyst & Customer Support Executive
MYR3,500 - MYR5,500 Per Month
Cheras (Kuala Lumpur), WP Kuala Lumpur
Near Train Station
- Monitor, track and record key metrics across all social media platforms (Instagram, TikTok, Facebook, YouTube, LinkedIn, etc.): views, engagement, follower growth, reach, conversions and traffic sources
- Compile weekly/monthly performance reports; analyse trends, audience behaviour and content performance to deliver actionable insights
- Identify strengths/weaknesses in content performance and suggest improvements to boost growth and engagement ...
Posted
2 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Be the face of Allianz - possess strong focus on customer experience; deliver high quality standards and service level to serve the existing customer to handle accident (and road side assistance) and other inquiries via phone calls including emails, mails, faxes and/or social media within the agreed TAT and with the objective of achieving highest level of customer satisfaction.
- Responsible to provide first contact resolution (FCR) when possible by providing basic trouble shooting and offer appropriate alternative. When it is not possible, own customer’s complaints and work closely with respective problem owner to drive resolution.
- Responsible to perform proper escalation including unresolved complaints to respective unit or Customer Feedback Center for resolution and adhere to Allianz’s Complaint Governance. ...
Posted
a month ago
Up to MYR3,600 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries through phone channels and provide timely assistance.
- Identify customer needs, resolve issues, and provide appropriate solutions.
- Maintain positive customer relationships by delivering excellent service experience. ...
Posted
a month ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide exceptional customer service to Cantonese-speaking customers via phone, email, and chat.
- Respond to customer inquiries and resolve issues related to GOGOX's services, ensuring customer satisfaction.
- Process customer orders, requests, and complaints accurately and efficiently. ...
Posted
a month ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Posted
2 months ago
Customer Service / Support Admin
MYR2,500 - MYR4,000 Per Month
50450 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information regarding products and services.
- Troubleshoot and resolve customer issues efficiently, escalating complex problems to the appropriate departments when necessary, and ensuring follow-up until resolution.
- Manage and maintain customer records and databases, ensuring all information is accurate, up-to-date, and compliant with company policies. ...
Posted
7 days ago