27 Customer Complaint Jobs - September 2026 - Urgent Hiring

Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station

Handle customer enquiries, complaints, and requests.
Provide professional and timely solutions to customers.
Achieve customer service and call KPIs. ...

Customer Operations Executive Customer Operations Executive

Posted

a month ago

Customer Operations Executive

Verve Digital Services Sdn Bhd

MYR4,000 - MYR6,000 Per Month

Near Train Station

Handle client inquiries and disputes through online channels, providing timely and professional operational support.
Operate internal settlement systems for transaction instructions, execution, reconciliation, fund transfers, and data analysis.
Coordinate transaction instructions, price inquiries, quotations, order follow-ups, and related requests with external institutions; promptly escalate and track exceptions to resolution. ...

Assistant Manager, Credit and Marketing Assistant Manager, Credit and Marketing

Posted

3 days ago

Mitsubishi HC Capital Malaysia

Undisclosed

Bukit Mertajam, Pulau Pinang

To market industrial hire purchase product to existing customers and new prospects.
To conduct site visit and Know Your Customer (KYC) on new applications and make recommendations with sound credit judgement to credit evaluation department.
To ensure assigned cases are followed up timely and ensure completion within stipulated time frame. ...

Marketing Strategy Relationship Management

Be an early applicant!

Posted

10 days ago

Customer Service & Operations Executive

Customer Service & Operations Executive Customer Service & Operations Executive

Verve Digital Services Sdn Bhd

MYR4,000 - MYR6,000 Per Month

Near Train Station

Handle client inquiries and disputes through online channels, providing timely and professional operational support.
Operate internal settlement systems for transaction instructions, execution, reconciliation, fund transfers, and data analysis.
Coordinate transaction instructions, price inquiries, quotations, order follow-ups, and related requests with external institutions; promptly escalate and track exceptions to resolution. ...

Customer Service - KUALA LUMPUR -(live Chat / Email / Calls) Customer Service - KUALA LUMPUR -(live Chat / Email / Calls)

Posted

10 days ago

Agensi Pekerjaan Asia Recruit Sdn Bhd

Up to MYR4,500 Per Month

Communication Problem Solving

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Understand customer enquiries and respond via applicable channels: calls, email, chat etc
Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
Manage customer escalations and ensure that these are answered, tracked, and escalated as required ...

Posted

a month ago

Customer Service Executive

Customer Service Executive Customer Service Executive

Infinity Cosmic Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Near Train Station

Pick up and handle incoming customer calls professionally and promptly.
Respond to all types of customer enquiries, including:
Product information and recommendations ...

Freight Forwarding Manager - Air Freight Freight Forwarding Manager - Air Freight

Posted

7 days ago

Worldgate Express Services Sdn Bhd

MYR7,000 - MYR10,000 Per Month

Air Freight Operations Freight Forwarding

Jelutong, Pulau Pinang

Lead and manage the Air Freight Customer Service team covering import and export shipments.
Oversee daily air freight activities and ensure shipments are handled accurately and on time.
Coordinate with customers, airlines, overseas agents, operations, customs and other service providers. ...

Be an early applicant!

Posted

a month ago

Quality Engineer Quality Engineer

Nala Manpower Management Sdn Bhd

MYR5,000 - MYR8,000 Per Month

Assistant Branch Manager Assistant Branch Manager

Senai, Johor

Maintain and continuously improve the company’s quality system, and ensure its effective implementation.
Coordinate customer product audits, quality audits, and quality-related feedback, and drive and follow up on identified issues.
Perform internal audits and supplier audits as required. ...

Quality Engineer

Posted

2 months ago

Affin Bank Berhad

Undisclosed

Assistant Branch Manager Assistant Branch Manager

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Manage daily branch operational activities in accordance with internal policies,
Branch Manual, and regulatory requirements
Ensure compliance with BNM regulations, AMLA, FSA/IFSA, PDPA, FATCA, FEA, and related guidelines ...

Communication

Be an early applicant!

Posted

2 months ago

Affin Bank Berhad

Undisclosed

Customer Care Agent Customer Care Agent

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Manage daily branch operational activities in accordance with internal policies,
Branch Manual, and regulatory requirements
Ensure compliance with BNM regulations, AMLA, FSA/IFSA, PDPA, FATCA, FEA, and related guidelines ...

Communication

Be an early applicant!

Posted

2 months ago

Agensi Pekerjaan Starec Sdn. Bhd.

MYR3,500 - MYR5,000 Per Month

Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station

Handle customer enquiries, complaints, and requests.
Provide professional and timely solutions to customers.
Achieve customer service and call KPIs. ...

Contact Center Agent Contact Center Agent

Posted

a month ago

Agensi Pekerjaan Starec Sdn. Bhd.

MYR3,500 - MYR5,000 Per Month

Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station

Handle customer enquiries, complaints, and requests.
Provide professional and timely solutions to customers.
Achieve customer service and call KPIs. ...

Customer Service Representative Customer Service Representative

Posted

a month ago

Agensi Pekerjaan Starec Sdn. Bhd.

MYR3,500 - MYR5,000 Per Month

Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station

Handle customer enquiries, complaints, and requests.
Provide professional and timely solutions to customers.
Achieve customer service and call KPIs. ...

Customer Success Executive Customer Success Executive

Posted

a month ago

Verve Digital Services Sdn Bhd

MYR4,000 - MYR6,000 Per Month

Near Train Station

Handle client inquiries and disputes through online channels, providing timely and professional operational support.
Operate internal settlement systems for transaction instructions, execution, reconciliation, fund transfers, and data analysis.
Coordinate transaction instructions, price inquiries, quotations, order follow-ups, and related requests with external institutions; promptly escalate and track exceptions to resolution. ...

Service Operations Specialist Service Operations Specialist

Posted

3 days ago

Verve Digital Services Sdn Bhd

MYR4,000 - MYR6,000 Per Month

Near Train Station

Handle client inquiries and disputes through online channels, providing timely and professional operational support.
Operate internal settlement systems for transaction instructions, execution, reconciliation, fund transfers, and data analysis.
Coordinate transaction instructions, price inquiries, quotations, order follow-ups, and related requests with external institutions; promptly escalate and track exceptions to resolution. ...

Customer Service Executive Customer Service Executive

Posted

3 days ago

Verve Digital Services Sdn Bhd

MYR4,000 - MYR6,000 Per Month

Near Train Station

Handle client inquiries and disputes through online channels, providing timely and professional operational support.
Operate internal settlement systems for transaction instructions, execution, reconciliation, fund transfers, and data analysis.
Coordinate transaction instructions, price inquiries, quotations, order follow-ups, and related requests with external institutions; promptly escalate and track exceptions to resolution. ...

Customer Support Specialist Customer Support Specialist

Posted

3 days ago

Infinity Cosmic Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Near Train Station

Pick up and handle incoming customer calls professionally and promptly.
Respond to all types of customer enquiries, including:
Product information and recommendations ...

Client Service Executive Client Service Executive

Posted

a month ago

Infinity Cosmic Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Near Train Station

Pick up and handle incoming customer calls professionally and promptly.
Respond to all types of customer enquiries, including:
Product information and recommendations ...

Customer Relations Officer Customer Relations Officer

Posted

a month ago

Infinity Cosmic Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Near Train Station

Pick up and handle incoming customer calls professionally and promptly.
Respond to all types of customer enquiries, including:
Product information and recommendations ...

Customer Service Representative Customer Service Representative

Posted

a month ago

Infinity Cosmic Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Near Train Station

Pick up and handle incoming customer calls professionally and promptly.
Respond to all types of customer enquiries, including:
Product information and recommendations ...

Associate, Customer Complaint (MVS) Associate, Customer Complaint (MVS)

Posted

a month ago

Alcon

Customer Service Team Lead - Complaints Customer Service Team Lead - Complaints

Johor Bahru

Apply specialized knowledge to perform tasks and achieve objectives in the Complaints discipline
Process, investigate, and monitor trending and reporting of product defect complaints, serving as the primary contact
Align with Medical Safety and/or Research and Development on adverse events ...

Posted

4 days ago

Hytech

Assistant Manager, Critical Complaint Management Assistant Manager, Critical Complaint Management

KL City

handling SOPs, FAQs, and training materials, ensuring effective execution within the team.
About Hytech
Hytech is a management consulting company headquartered in Australia and Singapore, focusing on providing digital transformation solutions for the fintech and Financial Services industries. Our services cover multiple areas such as back-office operation support, Human Resource Planning, payment systems, and risk control, committed to providing comprehensive and professional service support to clients. ...

Posted

3 days ago

Proton New Energy Technology Sdn Bhd

Complaints Analyst (APAC) - Cigna Healthcare Complaints Analyst (APAC) - Cigna Healthcare

Subang Jaya

Manage and monitor customer complaints received through multiple channels including call centre, email, social media, dealer network, and regulatory bodies.
Ensure all complaints are properly logged, categorized, and tracked in the CRM system with complete documentation and case history.
Handle complex, high-impact, and sensitive complaints that may involve reputational risk, regulatory matters, or potential legal escalation. ...

Posted

5 days ago

Cigna

Sr. Associate I, Complaints (Korean Speaker) Sr. Associate I, Complaints (Korean Speaker)

KL City

Complaints are identified, acknowledged, investigated and resolved within applicable service and regulatory timelines.
Decisions are fair, consistent, evidence-based and supported by a clear rationale.
Members receive timely updates and clear, empathetic final responses. ...

Posted

16 days ago

Alcon

Customer Service Executive Customer Service Executive

Shah Alam

Ensure compliance of the regional/country complaint handling process for all Alcon products, including intake, follow up and triage for reports of quality/technical complaints and Adverse Events incompliance with local and international regulations, guidelines and applicable directives.
Receive initial complaint from any source (ECPs, patients, internal Alcon personnel) and assure all information/ data is accurately captured at pint of contact
Maintain an understanding of information or date required to be collected of technical and AE complaints to assure compliance with regulations and directives ...

Posted

12 days ago

IBAG PREMIUM (M) SDN BHD