Customer Service Representative Jobs in Wp Kuala Lumpur - October 2026 - Urgent Hiring

Showing 544 jobs results for "customer service representative" in Wp Kuala Lumpur
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KL City

  • Manage assigned customer accounts and orders, ensuring timely and accurate order fulfilment.
  • Maintain and communicate customer delivery schedules and provide regular updates on contract and delivery status.
  • Coordinate new customer introductions and ensure required information is communicated to relevant stakeholders. ...
Posted
16 days ago

KL City

  • Manage customer and internal stakeholder queries, especially Sales and Project Managers, including complex or high-intensity cases, while ensuring customer and stakeholder satisfaction in line with business guidelines and stipulated service level agreements (SLAs).
  • Collaborate and communicate across functional teams such as Sales, Finance, distribution, and manufacturing to support customer or project requirements while adhering to the standard work and guidelines given.
  • Investigate and resolve order-related issues and customer disputes, including the processing of credit and debit notes. ...
Posted
17 days ago

KL City

  • To have order management or supply chain knowledge in SAP dealing with project order / milestone processing, customer complaints, and returns with experience of 4-5 years.
  • Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
Posted
17 days ago

KL City

  • A language pro with an intermediate to advanced English proficiency to communicate effectively and grow in a global environment.
  • A go-to expert who shares product know-how, guides users like a pro, and makes answering their questions a breeze.
  • A guard that everyone trusts and who handles sensitive data carefully, stays informed with the latest updates, and maintains confidentiality as their superpower. ...
Posted
17 days ago

KL City

  • Manage customer and internal stakeholder queries, including complex or high-intensity cases, while ensuring customer and stakeholder satisfaction in line with business guidelines and stipulated service level agreements (SLAs).
  • Collaborate and communicate across functional teams such as sales, finance, distribution, and manufacturing to support customer requirements while adhering to the standard work and guidelines given. Support business performance by contributing to continuous improvement and Kaizen initiatives.
  • Investigate and resolve order-related issues and customer disputes, including the processing of credit and debit notes. ...
Posted
17 days ago

KL City

  • Manage customer and internal stakeholder queries, especially Sales and Project Managers, including complex or high-intensity cases, while ensuring customer and stakeholder satisfaction in line with business guidelines and stipulated service level agreements (SLAs).
  • Collaborate and communicate across functional teams such as Sales, Finance, distribution, and manufacturing to support customer or project requirements while adhering to the standard work and guidelines given.
  • Investigate and resolve order-related issues and customer disputes, including the processing of credit and debit notes. ...
Posted
17 days ago

KL City

  • Pavilion Bukit Jalil
  • IOI City Mall Putrajaya
  • Alamanda ...
Posted
17 days ago

KL City

  • Job Title: Customer Support Specialist
  • Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.
  • What is your mission? ...
Posted
17 days ago

KL City

  • 18 years or above.
  • Available for a Recruitment Party on an interview date.
  • Comfortable meeting and engaging with new people. ...
Posted
18 days ago

KL City

  • 100% Visa Sponsorship Provided
  • Flight Ticket Provided
  • Accommodation Support ...
Posted
18 days ago

KL City

  • Act as first point of contact for People2.0s customers and workers; managing onboarding requirements, requests for information and issue resolution
  • Manage workers, including on-boarding, document chase up, VISA Checks, answering client and worker queries and maintaining databases ensuring compliance with internal processes and legislation
  • Manage all proactive and reactive contact points with the customer, utilising the support of the broader Shared Services team where required ...
Posted
18 days ago

KL City

  • Working days: 5 days per week
  • Working hours: 9:45am–6:45pm
  • Rest days: 2 days per week, preferably both on weekdays. If this is not possible, 1 weekday and 1 weekend day. ...
Posted
18 days ago

KL City

  • Execute trades for local and foreign retail equities clients.
  • Carry out sales and marketing activities to attract new clients.
  • Manage client portfolios with regular market updates and strong relationship management. ...
Posted
20 days ago

KL City

  • Prepare daily production schedules and monitor equipment utilization to meet client demand forecasts.
  • Oversee finished goods inventory levels to balance stock availability and prevent excess holding.
  • Coordinate cross-functionally across manufacturing, warehouse, and logistics units to resolve operational supply delays. ...
Posted
20 days ago

KL City

  • Develop and execute territory strategies to achieve services bookings, revenue growth, services attach rates, and long-term customer expansion.
  • Identify, qualify, develop, and close high-value consulting, managed services, cloud, AI, and transactional services opportunities.
  • Build and maintain a strategic territory plan, including whitespace analysis, account prioritization, demand generation, renewal strategies, and service expansion opportunities. ...
Posted
20 days ago

KL City

  • Make outbound cold calls to a defined list of prospects in Malaysia and Indonesia (Singapore to follow), prioritizing backlog and new-segment leads
  • Introduce LittleLives and gauge basic interest and fit
  • Schedule and coordinate product presentation appointments for the sales team ...
Posted
21 days ago

KL City

  • We are a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Vietnam, and Malaysia, with almost 2000 schools as customers. Our mission is to revolutionize early childhood education through technology and provide innovative, scalable solutions to our customers.
Posted
21 days ago

KL City

  • Provide full tracing service for customers and other DHL network by investigating undelivered, returned, delayed, lost and damaged shipments (different kinds of service incidents).
  • Demonstrate professionalism in handling and responding to all cases confidently and knowledgeably in accordance with the Global SOP, creating positive customer experience.
  • Liaise and coordinate cross functionally, cross departments (Operations, Commercial, Finance, IT), cross business units and the Network when handling traces and service recovery cases. ...
Posted
21 days ago

Indah Water Konsortium Sdn Bhd

  • Ensuring outstanding customer service, leading a team of representatives, and overseeing the overall customer experience. This involves strategic planning, team leadership, and continuous improvement to boost customer satisfaction and loyalty.
  • Responsible for day to day operations, ensuring high quality service delivery and contributing to overall customer satisfaction by addressing billing inquiries, request, submissions and complaints efficiently within stipulated level of services (LOS) guidelines in the most efficient and effective manner.
  • Degree in Communications, Marketing, Public Relations, Business Management or Customer Service from a recognize university. ...
Posted
21 days ago
  • Respond to player enquiries through the assigned support channels, such as email, live chat or in-game support. Serving ANZ and Global Market
  • Assist players with account access, gameplay, in-game purchases, rewards and other game-related concerns.
  • Guide players through basic troubleshooting steps for technical issues. ...
Posted
21 days ago

KL City

  • Provide full tracing service for customers and other DHL network by investigating undelivered, returned, delayed, lost and damaged shipments (different kinds of service incidents).
  • Demonstrate professionalism in handling and responding to all cases confidently and knowledgeably in accordance with the Global SOP, creating positive customer experience.
  • Liaise and coordinate cross functionally, cross departments (Operations, Commercial, Finance, IT), cross business units and the Network when handling traces and service recovery cases. ...
Posted
21 days ago

KL City

  • Responding promptly to shoppers' and sellers' inquiries through various channels.
  • Assist and address the issues such as orders, cancellations, refunds
  • Suggest solutions and problem-solving on shoppers' issues and escalate the issues to the support team when needed. ...
Posted
21 days ago

KL City

  • To handle delivery matters and coordinate with suppliers & customers, prepare shipping documents, arrange delivery to customers etc.
  • To handle customer claims issues with suppliers on logistic matters till it is validated.
  • To handle purchasing matter such as issue PO to suppliers, coordinate with forwarder to make sure the cargo arrives on time. ...
Posted
21 days ago

KL City

  • Customer Experience: Ensure a unique customer experience that makes every visitor feel welcome, meets their needs and makes their day. Offer a tailored customer experience through active listening, genuine curiosity, and expert brand and product knowledge.
  • Team Involvement: Show up to each shift with a positive attitude and ready to contribute to the team. Be present in driving your own development and constantly look to grow and elevate your skills and add to a solution-oriented work environment.
  • Operational Excellence: Help create and maintain an inviting shop atmosphere with fresh product, beautiful displays and efficient and accurate processes that support an environment of excellence and lives the LUSH values ...
Posted
22 days ago

KL City

  • Investigate and resolve customer disputes (e.g. service not rendered, item not received, billing discrepancies)
  • Ensure all cases are handled within defined SLAs and in accordance with internal policies and regulatory expectations
  • Maintain clear and structured case documentation to support audit, compliance, and external mediation (e.g. tribunal) ...
Posted
22 days ago

KL City

  • Handle customer enquiries and policy-related matters accurately and promptly through various service channels, including inbound calls, walk-in customers, and non-voice platforms.
  • Perform administrative tasks related to customer enquiries and policy servicing, including issuing cover notes, processing policy renewals, updating payment records, issuing official receipts, processing NCD withdrawals, submitting policy cancellations, and other related activities with a high level of accuracy.
  • Liaise effectively with Service Centre team members and other internal departments to resolve customer enquiries and service requests in a timely manner. ...
Posted
22 days ago

KL City

Posted
22 days ago

KL City

  • Provide technical and customer support via live chat, email, and phone.
  • Troubleshoot issues related to trading platforms, account access, deposits, withdrawals, trading accounts, and general platform functionality.
  • Investigate and analyse client issues by reviewing account activity, transaction details, system information, and CRM records. ...
Posted
22 days ago

KL City

  • Position : Customer service Japanese Speaker
  • Location : Menara Shell, brickfields , KL
  • Shift : 2 Shifts-7am-4pm 8am to 5pm (Subject to any changes in business needs) Rotational working days (5 days working & 2 days off) ...
Posted
22 days ago

Marriott International

KL City

  • POSITION SUMMARY
  • Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. ...
Posted
22 days ago

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