1,000+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja

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Undisclosed

Yan

  • Enter data according to the Export Standard Operating Procedure
  • Create Quick Booking according to the Booking confirmation in Cargo Wise system
  • Responsible to register Consol and proceed with issuance of Shippers instruction ...
Posted
12 days ago
SGD2,500 - SGD2,500 Sebulan

Singapore

  • Communicate clearly with corporate clients to provide accurate information about company products
  • Record and transfer qualified sales leads promptly to the sales team or designated person for follow-up
  • Collaborate with the sales team to support lead generation efforts ...
Posted
12 days ago
Undisclosed
  • About Toll Group
  • At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
  • PRIMARY DUTIES & RESPONSIBILITIES ...
Posted
12 days ago
Undisclosed
  • Operational Process Governance
  • Govern and maintain end-to-end CX operational processes and documentation.
  • Review processes to identify gaps, risks and improvement opportunities. ...
Posted
12 days ago
Undisclosed
  • We're Hiring: Assistant Manager – Customer Service
  • Shah Alam, Selangor, Malaysia
  • DCH Auriga Malaysia Sdn Bhd is seeking an experienced and results-driven Assistant Manager – Customer Service to lead our Customer Service function within the Healthcare Distribution business. ...
Posted
13 days ago

ST. REGIS HOTEL SINGAPORE

SGD1,800 - SGD1,800 Sebulan

Singapore

  • Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Posted
13 days ago
MYR2,400 - MYR2,500 Sebulan

KL City

  • Area of Responsibilities:
  • The Level 1 Service Desk (L1 SD) shall be responsible for, but not limited to, the following:
  • Act as the Single Point of Contact (SPOC) for IT and Workplace-related incidents and service requests, ensuring timely assistance and professional communication with users. ...
Posted
13 days ago

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd

MYR3,000 - MYR4,500 Sebulan
  • Handle customer enquiries and bookings, and prepare the required quotations.
  • Regularly review and track bookings to ensure accuracy and reflect any changes.
  • Monitor cargo readiness, ensuring timely availability, accurate measurements, correct weight, and proper packing. ...
Posted
13 days ago
MYR1,850 - MYR2,100 Sebulan
  • Attend and taking care of customer orders
  • Generate picking list for operation personnel to prepare and ready the shipment to ship out
  • follow up POD. ...
Posted
13 days ago
SGD2,400 - SGD2,400 Sebulan

Singapore

  • Respond promptly to customer enquiries via chat, email, and phone to provide accurate information and support
  • Assist customers with tracking orders, answering product questions, and providing aftersales support to enhance satisfaction
  • Coordinate with logistics and internal teams to resolve delivery delays, stock shortages, and related issues efficiently ...
Posted
14 days ago
SGD5,500 - SGD5,500 Sebulan

Singapore

  • Manage, track, attend, resolve Centralised Cooling System (CCS) issues inside HDB Dwelling Units
  • Work closely with cross functional teams and various stakeholders including customers, contractors, agencies and ensure effective execution of works and resolution of issues
  • Face and explain to customers on the process; and supervise works to ensure quality and quick resolution of the issues ...
Posted
14 days ago
Undisclosed

Singapore

  • Assist the Quality Service Team to identify process gaps and IT system-related issues and suggest enhancements to improve the team’s efficiency.
  • Diploma in Communications or any other relevant discipline - Good command of written and spoken English and one other language.
Posted
14 days ago
MYR4,000 - MYR5,000 Sebulan
  • Process and confirm customer bookings accurately and promptly.
  • Serve as the primary contact for customer enquiries via email, phone, and other communication channels.
  • Provide timely updates on vessel schedules, container status, shipment progress, and service disruptions. ...
Posted
14 days ago
SGD2,500 - SGD2,500 Sebulan

Singapore

  • Respond promptly and professionally to customer's enquiries via emails, hotline and in-person
  • Assist in resolving customer complaints and issues to ensure satisfaction.
  • Proven experience in a customer service role, preferably in email support. ...
Posted
15 days ago
Undisclosed
  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
15 days ago

Westin Hotels & Resorts

Undisclosed

KL City

Posted
15 days ago
Undisclosed
  • If you are looking to excel and make a difference, take a closer look at us…
  • Key Responsibilities and Accountabilities
  • Sales & Service ...
Posted
15 days ago
SGD2,400 - SGD2,400 Sebulan

Singapore

  • Respond promptly to customer enquiries via chat, email, and phone to provide accurate information and support
  • Assist customers with tracking orders, answering product questions, and providing aftersales support to enhance satisfaction
  • Coordinate with logistics and internal teams to resolve delivery delays, stock shortages, and related issues efficiently ...
Posted
16 days ago
Undisclosed

KL City

  • Customer Resolution Operations
  • Lead the daily operations of the Customer Resolution team across all supported Monee products.
  • Ensure timely investigation and resolution of complex customer enquiries, escalations and service requests. ...
Posted
16 days ago
MYR4,200 - MYR4,300 Sebulan
+Pampasan Tambahan
Graduan Baru
Dekat Stesen Tren
  • 1) Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
  • 2) Manage customer escalations and ensure that these are answered, tracked and escalated as required
  • 3) Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes ...
Customer Service Communication Skills
+3

Jadilah pemohon terawal!

Posted
6 months ago
Undisclosed

George Town

  • Diploma, Bachelor's Degree, or equivalent qualification in any discipline.
  • Fresh graduates are encouraged to apply.
  • Minimum of 6 months' customer service experience in any industry; experience in the airline, travel, hospitality, tourism, airport, or contact centre industry is an added advantage. ...
Posted
19 days ago
SGD3,500 - SGD3,500 Sebulan

Singapore

  • Serve as the main point of contact for customers, ensuring timely and professional support
  • Prepare and issue quotations, acknowledge purchase orders, and generate invoices accurately
  • Coordinate closely with internal teams on stock availability, order readiness, and delivery schedules ...
Posted
19 days ago
Undisclosed
  • POSITION SUMMARY
  • Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. ...
Posted
19 days ago
Undisclosed

George Town

  • Diploma, Bachelor's Degree, or equivalent qualification in any discipline.
  • Fresh graduates are encouraged to apply.
  • Minimum of 6 months' customer service experience in any industry; experience in the airline, travel, hospitality, tourism, airport, or contact centre industry is an added advantage. ...
Posted
19 days ago
Undisclosed

George Town

  • Diploma, Bachelor's Degree, or equivalent qualification in any discipline.
  • Fresh graduates are encouraged to apply.
  • Minimum of 6 months' customer service experience in any industry; experience in the airline, travel, hospitality, tourism, airport, or contact centre industry is an added advantage. ...
Posted
19 days ago

Marriott International, Inc

Undisclosed
  • POSITION SUMMARY
  • Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. ...
Posted
19 days ago

Marriott International, Inc

Undisclosed
  • POSITION SUMMARY
  • Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. ...
Posted
19 days ago
Undisclosed

Singapore

  • Drive end-to-end customer service solution strategies, proactively collaborating with Product and XFN teams to deeply understand new product features and user journeys before launch.
  • Translating complex product mechanics into optimal, scalable support solutions and user education materials that proactively address potential friction points.
  • Lead deep cross-functional communication and strategic planning to ensure support readiness, working across Product, Operations, Legal, and Compliance (e.g., GDPR, PSD2) to deliver holistic, market-leading service strategies. ...
Posted
19 days ago