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1,000+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
Showing 1,079 jobs results for
"customer service specialist"
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Manage Alert
Undisclosed
KL City
- You should have availability to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
- You should also be proficient in the local language, both written and spoken.
- You can: ...
Posted
12 days ago
Undisclosed
KL City
- Devloit we are looking to hire Customer Service - Japanese Speaker, the below skills are required:
- Location: KL Malaysia.
- Korean ...
Posted
13 days ago
Undisclosed
KL City
- · Only shortlisted candidates will be notified
- · Please email your resume to hr@iwowsoft.com
- Responsibilities ...
Posted
13 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- Respond promptly to service and installation inquiries via phone, WhatsApp, and email, providing effective troubleshooting and professional customer support
- Manage multiple WhatsApp Business lines to maintain consistent, high-quality communication with customers
- Coordinate technician schedules by prioritizing urgency, location, and availability, including handling rescheduling and urgent requests ...
Posted
13 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- If you’re constantly seeking for expansion and love working with fun and dynamic team to drive and grow within the company, we would love to hear from you!
- *NO EXPERIENCE REQUIRED*
- If you are! ...
Posted
13 days ago
Senior Executive, Customer Experience and Enquiries Senior Executive, Customer Experience and Enquiries
Agency For Integrated Care Pte Ltd
Undisclosed
Downtown Core
- Handle enquiries and coordinate with stakeholders to look into clients or caregivers requests and feedback to achieve closure on issues raised
- Process appeals and back payments accurately
- Maintain a 100% accuracy in administrative functions and generate letter reports within the time frame given ...
Posted
13 days ago
Undisclosed
- Live & work in sunny Penang (beaches, food, and culture!)
- Paid training & career growth (level up your skills!)
- Work with a global brand (boost your resume!) ...
Posted
14 days ago
Undisclosed
- Flexible schedule
- Opportunities for promotion
- Professional development ...
Posted
14 days ago
MYR3,300 - MYR4,300 Per Month
KL City
- Dental insurance
- Health insurance
- Maternity leave ...
Posted
14 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- In charge of supporting in maintaining all contract agreements as per company SOP
- In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
- In charge of the accurate and timely management of sales order activities ...
Posted
14 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Connect with customers through events, roadshows, and promotional campaigns.
- Build positive relationships by providing a great customer experience.
- Represent our clients in a professional and approachable manner. ...
Posted
14 days ago
SGD4,500 - SGD4,500 Per Month
Singapore
- Support the supervision and development of the Airfreight Import Customer Service team, ensuring efficient management of end-to-end import operations.
- Oversee daily airfreight import activities, including shipment documentation, carrier coordination, customs compliance, billing, and job closure, in line with established procedures and service standards.
- Assist in identifying operational gaps and contribute to process improvement initiatives to enhance efficiency and workflow effectiveness. ...
Posted
21 days ago
Undisclosed
Malaysia
- Provide advanced technical support and solutions for escalated customer issues across communication channels.
- Analyze customer interactions and feedback to identify trends, improve service processes, and recommend enhancements.
- Collaborate with cross-functional teams including engineering and product management to resolve issues requiring advanced expertise. ...
Posted
14 days ago
Undisclosed
KL City
- Lead high-impact workshops, Expert-Insight-Series (EIS) sessions, and Accelerators tailored to diverse customer needs, from foundational product awareness to sophisticated feature adoption, while proactively providing feedback to CX Product Management to improve these offerings.
- Accelerate value realization by applying validated adoption frameworks to help customers bridge the gap between purchasing a Cisco solution and achieving their desired business outcomes, including baselining environments and developing comprehensive onboarding journeys.
- Identify and mitigate adoption risks, such as low technical usage or integration barriers, by handling customer expectations and resolving issues promptly to ensure a successful customer journey. ...
Posted
14 days ago
Undisclosed
Malaysia
- Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrows position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
- Responsible for the Order to Invoice Process including but not limited to: Order entry maintenance (outside of Infosys), value added order entry follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing.
- Support sales team with direct customer contact within Planned Demand and Quality assurance processes. Includes coordinating the e-Compass and Forecast Response reports with Infosys, providing first point of escalation after initial set of expedites, complete bond requests from Inside Sales, manage Dropped Part, New Part, and Item Status Change reports; own the manual inventory sweep process from IPS (In-Plant Store) or consignment and coordinate contract refresh clauses. Handle branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert’s, Quality, etc) and correct post delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc) while working origin of any SMI (Slow Moving Inventory) and Sludge ...
Posted
14 days ago
Undisclosed
George Town
- Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
- Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing.
- Support sales team with direct customer contact within Planned Demand and Quality assurance processes. Includes coordinating the e-Compass and Forecast Response reports with Infosys, providing first point of escalation after initial set of expedites, complete bond requests from Inside Sales, manage Dropped Part, New Part, and Item Status Change reports; own the manual inventory sweep process from IPS (In-Plant Store) or consignment and coordinate contract refresh clauses. Handle branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert’s, Quality, etc) and correct post delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc) while working origin of any SMI (Slow Moving Inventory) and Sludge ...
Posted
14 days ago
Undisclosed
Singapore
- Process and release customer orders accurately, ensuring all required information and approvals are in place.
- Manage order configurations based on approved technical and product specifications.
- Monitor order status, delivery schedules, and fulfilment activities, proactively communicating any changes or delays. ...
Posted
15 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Build and maintain strong customer relationships, organising regular meetings and visits.
- Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
- Provide regular updates on the status of MRO events, including reports and delivery schedules. ...
Posted
15 days ago
Undisclosed
WFH
Singapore
- Respond to customer enquiries by phone and email in a professional and timely manner.
- Provide accurate information regarding products, services, policies, and procedures.
- Answer and, where necessary, forward routine phone and email enquiries to the relevant colleague for further action. ...
Posted
15 days ago
Undisclosed
Singapore
- Industry/ Organization Type: General Wholesale Trade
- Position Title: Sales Coordinator (Order Processing & Customer Support)
- Working Location: Joo Koon ...
Posted
15 days ago
MYR4,000 - MYR6,000 Per Month
- Handle customer enquiries, complaints, and after-sales service requests via phone, email, and messaging platforms.
- Coordinate and schedule service appointments with customers and service technicians.
- Process warranty claims, product replacements, and service reports. ...
Posted
15 days ago
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