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Customer Service Support Jobs in Selangor - August 2026 - Urgent Hiring
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"customer service support"
text.in Selangor
job_alert.title_toggle_job job_alert.in Selangor
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MYR1,700 - MYR1,700 Sebulan
Ampang Jaya Municipal Council
- Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you);
- Attending to walk-in customers and phone inquiries and complaints in the branch;
- Opening and maintaining customer accounts for all products & services; ...
Posted
15 days ago
MYR3,000 - MYR3,500 Sebulan
Port Klang
- Lead, supervise, and motivate the Customer Service team to achieve departmental KPIs.
- Monitor daily team performance, attendance, productivity, and work quality.
- Conduct coaching, training, and performance evaluations for team members. ...
Posted
15 days ago
Senior Customer Assistant - [Watsons Hextar World at Empire City] Senior Customer Assistant - [Watsons Hextar World at Empire City]
Watson's Personal Care Stores Sdn Bhd
MYR1,850 - MYR2,300 Sebulan
Damansara Jaya
- Required languages: Bahasa Malaysia, English.
- Able to work shifts, weekends and public holidays.
- Fresh graduates/school leavers encouraged to apply. ...
Posted
16 days ago
MYR2,200 - MYR4,500 Sebulan
Malaysia
- Coordinate import and export shipments from booking until final delivery Communicate with customers, shipping lines, airlines, hauliers, warehouses and other service providers Provide timely shipment updates and proactively manage delays or operational issues Prepare and verify shipping documents, including Bills of Lading, invoices, packing lists and customs-related documents Ensure all documentation is completed accurately before vessel or flight arrival Coordinate customs clearance, haulage, delivery and empty-container returns Maintain proper records of quotations, job files, costs and customer correspondence Handle customer enquiries and complaints professionally Escalate urgent issues promptly to the management team Work closely with the Operations, Sales and Finance departments Support the company in achieving service-quality and customer-satisfaction KPIs
- Diploma or Degree in Logistics, Supply Chain, Business Administration or a related field At least 1–2 years of experience in freight forwarding, shipping or logistics is preferred Fresh graduates with the right attitude are encouraged to apply Basic knowledge of sea freight, air freight, customs clearance and transport coordination is an advantage Good command of English and Bahasa Malaysia, both written and spoken Proficient in Microsoft Office and comfortable working with logistics systems Strong communication, organisation and problem-solving skills Able to work independently, manage multiple shipments and meet deadlines Responsible, disciplined and attentive to detail Must demonstrate integrity, accountability and a customer-first mindset
- Competitive salary based on experience Career-development and promotion opportunities Structured training and performance KPIs Supportive, fast-paced working environment Exposure to international freight and end-to-end logistics operations ...
Posted
16 days ago
Undisclosed
- POSITION SUMMARY
- Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. ...
Posted
16 days ago
Undisclosed
- Develop, agree and implement the annual account development plan / JBP for required categories.
- Build & execute eRetailer promotional plans/calendar in line with the Integrated Commercial Planning process. Ensure all eCommerce initiatives are tracked, measured, and reported on.
- Utilize analytics to formulate plans and develop strategies to generate demand and acquire, retain and utilize knowledge of differences in retailer website technical capabilities and business processes and customize recommendations to maximize sales. ...
Posted
16 days ago
Undisclosed
- Handle support/service escalations to/from clients
- Transfer calls to the Tier 2 department
- Will track and report system issues as needed ...
Posted
16 days ago
Undisclosed
- Being proactive in identifying and developing new business opportunities via effective selection and categorisation of customers.
- Practice effective account planning, preparation and reporting by ensuring concise and effective update of reports as required by management.
- Demonstrate effective account management and development via Account analysis to establish a deep understanding of the customer’s business and their problems/concerns and priorities ...
Posted
17 days ago
Undisclosed
- Lead the complete sales process including prospecting, qualification, closing, contracting, implementation, and ensuring high-standard after-sales support through solution/consultative selling
- Build long-term, value-based customer relationships by continuously uncovering changing needs, improving customer experience, and adding value through creative solutions
- Establish credibility with stakeholders by demonstrating business acumen, professional expertise, and adapting one's communication style to align with customers' working styles ...
Posted
18 days ago
Undisclosed
- Serve as the senior (L3) escalation point for application incidents and change requests that require code-level fixes on the Mendix Low-Code Platform.
- Perform thorough investigation and root cause analysis of reported issues, and design and implement code changes to resolve bugs and deliver small change requests (CRs).
- Coordinate and execute deployments of fixes and changes, ensuring releases do not disrupt the client's ongoing project team, timelines, or environments. ...
Posted
2 days ago
MYR2,000 - MYR2,500 Sebulan
- To manage day to day operations
- To manage sales orders, repacking orders and trade returns
- To provide customer service and liaise with customers in order to meet their expectations and requirements ...
Posted
5 days ago
Synergy Worldwide Forwarding Sdn Bhd
MYR2,000 - MYR3,500 Sebulan
Malaysia
- Handle export customer service from booking until shipment departure
- Receive and process customers' shipping instructions
- Coordinate vessel bookings with shipping lines / NVOCC ...
Posted
6 days ago
MYR2,200 - MYR2,200 Sebulan
- Encourage new membership sign up by promoting at strategic locations in the mall
- To recruit Sunway Super App members based on set KPI
- Update of members information in membership database ...
Posted
19 days ago
Undisclosed
- Customer & Team Support
- Customer Care: Help respond to routine customer and sales team inquiries in a friendly and timely manner.
- Account Setup: Assist with creating new customer profiles and keeping account details accurate and up to date. ...
Posted
19 days ago
Undisclosed
- Assist to pickup inbound calls
- Assist to handle complaint calls
- Perform appointment calls to confirm service appointments ...
Posted
19 days ago
Undisclosed
- Responsible in solution/technical/consultative selling
- Leads sales process including prospecting, qualification, quantification, needs assessment, competitive differentiation, presentation, closing, contracting and implementation and ensuring after sales support is maintained and of the highest standard
- Build long-term value-based relationships through continuously uncovering customers’ changing needs, improving customer experience, anticipating new opportunities for their business in the future and adding values through creative solutions / products ...
Posted
19 days ago
MYR400 - MYR600 Sebulan
- Contact customers for after-sales follow-up to ensure customer satisfaction.
- Respond to customer inquiries, feedback, and complaints through Shopee and TikTok Shop chat.
- Assist in handling daily customer service operations. ...
Posted
20 days ago
Undisclosed
- Maintain and perform necessary support at customer site, such as troubleshooting, corrective and preventive maintenance, and installation hardware and software modification
- Provide service training to the customer and peers
- Conduct workshop activities as required ...
Posted
10 days ago
Undisclosed
- Ensure customers’ enquiries and requests are handled as per the stipulated performance standards and benchmarks.
- Resolve customers’ problems or complaints by applying appropriate skills and escalate the case to next level when necessary.
- Ensure all customer interactions are captured and logged in CRM system accurately. ...
Posted
20 days ago
Undisclosed
- Define customers segments based on set criteria indicating customer importance, growth potential
- Map out customers' journey and relevant touchpoints impacting customers' needs and satisfaction, for both Print & Online products
- Work with Products, Sales, Marketing, CS to design strategy, value-add service, product offering, pricing to drive customer stickness and satisfaction ...
Posted
20 days ago
Accenture Southeast Asia
Undisclosed
- Handle support/service escalations to/from clients
- Transfer calls to the Tier 2 department
- Will track and report system issues as needed ...
Posted
21 days ago
Undisclosed
- Handle customer queries, feedbacks and other general correspondence including checking stock availability and preparing quotation.
- Provide technical knowledge, pricing and stock information.
- Receiving and processing of customer orders for HK/TW and the management of those same orders until completion. Minimum order processing accuracy at 98% of all orders received each day. ...
Posted
13 days ago
Undisclosed
- Bachelor’s degree in Customer Operations, Supply Chain, Logistics, or related field
- 5-6 years’ experience in supply chain, logistics, or customer-facing roles (FMCG preferred)
- Strong understanding of end-to-end order-to-cash processes (B2B & B2C) ...
Posted
13 days ago
MYR3,500 - MYR5,500 Sebulan
- Cell phone reimbursement
- Dental insurance
- Free parking ...
Posted
14 days ago
MYR3,500 - MYR5,500 Sebulan
- Cell phone reimbursement
- Dental insurance
- Free parking ...
Posted
14 days ago
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