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100+ Customer Success Manager Jobs in Malaysia | Job Vacancies | July 2026 | Maukerja
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"customer success manager"
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Undisclosed
Singapore
- Own the end-to-end merchant lifecycle, from onboarding and launch through ongoing growth, optimisation, and retention.
- Manage day-to-day merchant operations, ensuring smooth onboarding, technical implementation, issue resolution, and operational excellence.
- Drive merchant growth and payment performance by increasing transaction volumes, improving payment success rates, expanding into new markets, and driving adoption of new payment methods and products. ...
Posted
3 days ago
Undisclosed
KL City
- TechApps Group is growing, and we’re looking for an enthusiastic and driven Account Manager to join our team, based in the Kuala Lumpur area.
- We specialise in delivering innovative solutions to the automotive industry, helping dealerships improve customer experience, streamline operations, and ultimately drive more sales. Our products are used by dealer groups and OEM partners across multiple markets in the ASEAN region
- If you enjoy building relationships, being on the ground with customers, and helping them get the most out of Tech Apps automotive solutions, this role is for you. ...
Posted
a month ago
Undisclosed
Singapore
- Uses evaluation, judgment, and interpretation to select the right course of action for complex customer scenarios.
- Manages a portfolio of 10-15 customers, applying high-touch engagement models and diverse working methodologies independently.
- Works independently, with critical points reviewed, demonstrating strong personal project management skills. ...
Posted
7 days ago
Undisclosed
Singapore
- Builds stable working relationships internally, both within and across teams, leveraging technical insights.
- Communicates industry knowledge and best practices to the customer based on previous experience, acting as a trusted advisor.
- Possesses prior experience in a technically focused role such as pre-sales, solutions/sales engineering, or implementations. ...
Posted
7 days ago
Undisclosed
Singapore
- Serve as the primary point of contact (SPOC) for assigned wholesale roaming customers, managing both commercial and technical engagements.
- Own the post-sales relationship for strategic roaming wholesale accounts, ensuring high customer satisfaction, retention, and business growth.
- Build and maintain strong relationships with customers' commercial, operational, and technical stakeholders, acting as a trusted advisor. ...
Posted
5 days ago
Undisclosed
KL City
- Serve as the main point of contact for assigned customers, ensuring their success with TabSquare’s solutions.
- Develop and maintain strong relationships with key stakeholders, understanding their business objectives and challenges.
- Drive product adoption and engagement by providing, best practices, and proactive recommendations. ...
Posted
4 days ago
Undisclosed
Singapore
- Own the conversion of leads into qualified pipeline (MQLs) by designing intelligent, automated, and personalized customer journeys.
- Serve as the bridge between Marketing and Sales, directly impacting pipeline velocity and quality, and eventually manage more than 15 people across the globe.
- Design end-to-end nurture journeys across segments: Industry, Application, and Buying stage. ...
Posted
2 days ago
Undisclosed
Singapore
- Answer incoming questions from merchants through different communication channels, including LIVE chat, email, Whatsapp and phone calls.
- Handle general enquiries about SHOPLINE’s platform and product features, understand merchant concerns and guide merchants to resolve their concerns.
- Provide effective feedback to the product team to prioritise development tasks and ...
Posted
17 hours ago
Undisclosed
Singapore
- Proactively engaging with the customers and work closely with the assigned Check Point account teams to coordinate efforts as well as resources to support challenges and projects
- Acting as the single owner of recovery project plan and as the single point-of-contact for remediation activities
- Handling rapid and effective escalation ...
Posted
19 days ago
Undisclosed
KL City
- Responsible for successful delivery of our software solutions to clients.
- Conduct end user trainings and presentations.
- Provide support on technical issues and clarifications. ...
Posted
a month ago
Undisclosed
KL City
- Serve as the main point of contact for assigned customers, ensuring their success with TabSquare’s solutions.
- Develop and maintain strong relationships with key stakeholders, understanding their business objectives and challenges.
- Drive product adoption and engagement by providing, best practices, and proactive recommendations. ...
Posted
a month ago
SGD19,000 - SGD19,000 Sebulan
Singapore
- Lead executive stakeholder engagement, establishing governance cadence and driving alignment with senior customer stakeholders, including C-suite leaders
- Communicate strategic priorities through clear, data-driven insights and structured executive communication frameworks
- Drive enterprise decision-making, managing trade-offs across scope, budget, and timelines, and ensuring clear ownership and accountability ...
Posted
4 days ago
Undisclosed
Kerja di Rumah
United States
- Learn and master our systems to deliver a high-quality client experience
- Follow up with warm leads and prior client inquiries
- Meet with clients virtually through Zoom or phone ...
Posted
5 days ago
Undisclosed
- Team Leadership and Development: Hire, nurture, and develop a team of exceptional client-facing technical talent.
- Solution Validation: Collaborate with CSMs and clients to validate solutions with MVPs that deliver value, leading to production readiness.
- Establishing Trusted Client Relationships: Create and maintain enduring, trusted relationships at technical levels within clients, including CIOs, CTOs, Developers, Data Scientists and Architects, establishing IBM as an essential partner. ...
Posted
7 days ago
Undisclosed
Singapore
- Exemplify strong customer facing skills and stakeholder management
- Take ownership for the customer’s product adoption of Cloudera products and Success Plan
- Have experience operating on-site with large enterprise customers ...
Posted
7 days ago
Undisclosed
KL City
- Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value!
- The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast.
- 100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first. ...
Posted
9 days ago
Undisclosed
Singapore
- Lead end-to-end implementation of AI Rudder's AI-powered voicebot, chatbot and more AI solutions for Key Account clients, owning the full project lifecycle from scoping and planning through go-live and handover.
- Translate client business requirements into actionable implementation plans, ensuring solution design and development maximizes customer ROI (complex integration solution design and implementation in banking environment a plus) and aligns with their operational workflows.
- Coordinate cross-functional teams, including product, engineering, and sales, to deliver implementations on time and within scope and ensure client satisfaction. ...
Posted
3 days ago
Undisclosed
Singapore
- Own the post‑sale customer relationship, acting as the primary point of contact and strategic advisor
- Lead onboarding, ensuring customers achieve early and sustained value
- Develop and execute success plans, defining customer goals, value milestones and measurable outcomes ...
Posted
a day ago
Undisclosed
Singapore
- Serve as the primary point of contact for assigned clients, ensuring alignment between client objectives and Ensign’s service delivery.
- Build and maintain professional relationships with client information security leadership and technical stakeholders.
- Lead regular service and operational review meetings, ensuring SLA and KPI compliance and timely issue resolution. ...
Posted
17 days ago
Undisclosed
Singapore
- Own the post‑sale customer relationship, acting as the primary point of contact and strategic advisor
- Lead onboarding, ensuring customers achieve early and sustained value
- Develop and execute success plans, defining customer goals, value milestones and measurable outcomes ...
Posted
10 days ago
Undisclosed
KL City
- Serve as the primary point of contact for MicroPay and Definitiv customers.
- Be a valued member of the Customer Success team, providing both reactive and proactive services to our customer base.
- Identify opportunities for upsell and cross-sell. ...
Posted
10 days ago
Erudite Innovation Sdn Bhd
MYR5,601.45 - MYR9,594.97 Sebulan
KL City
- Serve as the primary point of contact for assigned client accounts.
- Build and maintain long-term relationships with key stakeholders.
- Conduct regular account review meetings to understand hiring priorities. ...
Posted
4 days ago
Undisclosed
Singapore
- Achieve retention and expansion goals measured quarterly while providing excellent support to clients
- Act as the go-to product expert for a dedicated portfolio of clients to ensure they derive value from the PitchBook platform
- Onboard new clients, identify client goals, and conduct training sessions, including in-person sessions, designed to meet the individual business needs of each client ...
Posted
13 days ago
SCALE INSIGHTS PTE. LTD.
SGD3,000 - SGD7,000 Sebulan
Kerja di Rumah
Singapore
- Onboard new customers and help them reach value quickly.
- Drive adoption of key Scale Insights features and workflows.
- Define and monitor customer health signals, including usage patterns, adoption gaps, churn risk indicators, and expansion triggers. ...
Posted
9 days ago
Undisclosed
Singapore
- Develop and execute strategic account plans to drive customer retention, growth, and advocacy.
- Proactively engage with customers to understand their business objectives, challenges, and technical requirements.
- Act as a trusted advisor, guiding customers through change management initiatives and product adoption processes. ...
Posted
10 days ago
Undisclosed
Singapore
- Achieve retention and expansion goals measured quarterly while providing excellent support to clients
- Act as the go-to product expert for a dedicated portfolio of clients to ensure they derive value from the PitchBook platform
- Onboard new clients, identify client goals, and conduct training sessions, including in-person sessions, designed to meet the individual business needs of each client ...
Posted
12 days ago
Undisclosed
Singapore
- The most powerful GIS technology and solutions.
- Driven, talented, and passionately curious people.
- Own and elevate the end-to-end customer experience across a portfolio of enterprise and government clients ...
Posted
14 days ago
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