100+ Customer Success Manager Jobs in Malaysia | Job Vacancies | August 2026

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Paparan 188 hasil carian kerja kosong untuk "customer success manager"

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Boleh Sembang

Account Manager

Account Manager Account Manager

Twenty8 Ventures

MYR2,500 - MYR3,500 Sebulan

+Pampasan Tambahan

Sepenuh Masa

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Generating leads and managing prospects.
Identifying and securing business opportunities coordinating sales activities and developing targeted sales strategies.
Build and foster business relationships with current and potential clients. ...

Client Relationship Management Sales

Posted

2 days ago

VIP Retention Manager

VIP Retention Manager VIP Retention Manager

Asiawynn Solution Sdn Bhd

MYR6,000 - MYR15,000 Sebulan

Sepenuh Masa

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Develop, implement, and continuously optimize VIP customer retention strategies to enhance customer satisfaction, engagement, and long-term loyalty.
Lead and manage the VIP Retention team, assigning tasks, setting goals, and monitoring team performance.
Analyze customer behavior data to identify at-risk customers and develop targeted retention plans. ...

Customer Relationship Management (CRM) Customer Retention Strategies

Posted

4 days ago

Customer Success Manager Customer Success Manager

Twenty8 Ventures

MYR2,500 - MYR3,500 Sebulan

+Pampasan Tambahan

Sepenuh Masa

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Generating leads and managing prospects.
Identifying and securing business opportunities coordinating sales activities and developing targeted sales strategies.
Build and foster business relationships with current and potential clients. ...

Client Relationship Management Sales

Posted

20 days ago

Senior Technical Leader (Overseas Automation Equipment, Optical Module Industry) Senior Technical Leader (Overseas Automation Equipment, Optical Module Industry)

Agensi Pekerjaan RP Manpro Sdn Bhd

MYR8,000 - MYR10,000 Sebulan

Sepenuh Masa

Bayan Lepas, Pulau Pinang

Analyze technology development trends in the optical module industry, including CPO, LPO, silicon photonics, andrelated advanced technologies.
Develop the company’s medium- and long-term technology roadmap for optical module automation equipment.
Lead preliminary research and introduction of new technologies and new processes. ...

Automation Technical Knowledge

Jadilah pemohon terawal!

Posted

a month ago

Assistant Manager, Customer Success Assistant Manager, Customer Success

AirAsia Malaysia

Undisclosed

Sepenuh Masa

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Develop a deep understanding of our product and operational offerings; including the end-to-end operations of key accounts managed by the team.
Proactively provide a positive customer journey - from onboarding to trials, including being able to provide solutions in solving customers’ challenges by demonstrating high collaboration efforts with both internal and external stakeholders.
Manage and ensure high quality of messaging and content issued to customers, including but not limited to SLA reports, Monthly Business Reviews, meeting recaps, incident reports and others. ...

Communication

Jadilah pemohon terawal!

Posted

17 days ago

Boleh Sembang

Customer Experience Manager Customer Experience Manager

New Long Shine Sdn Bhd

MYR5,000 - MYR8,000 Sebulan

Sepenuh Masa

Tebrau, Johor

Lead the setup, installation, commissioning, servicing, and maintenance of equipment at customer sites
Provide application and technical support to ensure optimal equipment performance
Identify and develop new customers, ensuring projects are completed on time and within budget ...

Team Leadership Client Relationship Management

Posted

a month ago

Boleh Sembang

Client Services Manager Client Services Manager

New Long Shine Sdn Bhd

MYR5,000 - MYR8,000 Sebulan

Sepenuh Masa

Tebrau, Johor

Lead the setup, installation, commissioning, servicing, and maintenance of equipment at customer sites
Provide application and technical support to ensure optimal equipment performance
Identify and develop new customers, ensuring projects are completed on time and within budget ...

Team Leadership Client Relationship Management

Posted

a month ago

Boleh Sembang

Client Services Manager Client Services Manager

B & B Advertising

MYR4,000 - MYR6,000 Sebulan

Sepenuh Masa

Graduan Baru

Petaling Jaya, Selangor

Dekat Stesen Tren

Role Overview:
You will be the key link between the company and our clients — building strong relationships, understanding their needs, and ensuring smooth communication that drives successful campaign outcomes and long-term growth.
What You’ll Do: ...

Marketing Strategy Marketing

Posted

24 days ago

Boleh Sembang

Client Executive Client Executive

Computer Business Solutions Sdn. Bhd.

MYR3,500 - MYR5,000 Sebulan

Sepenuh Masa

Graduan Baru

KL City, WP Kuala Lumpur

Dekat Stesen Tren

Perform daily accounting & basic office tasks such as data entry, documents filing and processing email.
Perform general accounting, account receivable & account payable.
Prepare bank reconciliation ...

Accounting Microsoft Excel

Posted

2 months ago

Key Account Retention Manager Key Account Retention Manager

Asiawynn Solution Sdn Bhd

MYR6,000 - MYR15,000 Sebulan

Sepenuh Masa

Bandar Kuala Lumpur, WP Kuala Lumpur

Dekat Stesen Tren

Develop, implement, and continuously optimize VIP customer retention strategies to enhance customer satisfaction, engagement, and long-term loyalty.
Lead and manage the VIP Retention team, assigning tasks, setting goals, and monitoring team performance.
Analyze customer behavior data to identify at-risk customers and develop targeted retention plans. ...

Customer Relationship Management (CRM) Customer Retention Strategies

Posted

a month ago

Customer Success Manager Customer Success Manager

Ant International

Undisclosed

Sepenuh Masa

KL City

Strategic Solution Consulting — Serve as a trusted advisor to enterprise clients; translate complex business requirements into tailored service frameworks, define SLA architectures, and set customer success metrics.
Complex Delivery Leadership — Own the critical path from business needs to product implementation; steer integration troubleshooting, manage escalations, and drive seamless go-live for high-stakes deployments.
Cross-org Orchestration & Influence — Function as the primary client escalation point; mobilize and align senior stakeholders across Product, Engineering, Sales, and Operations to resolve systemic issues and remove blockers. ...

Posted

a month ago

Customer Success Manager Customer Success Manager

BMC Helix

Undisclosed

Sepenuh Masa

KL City

Serve as the single, accountable point of contact for the end customer across all BMC Helix touchpoints post-sale, including in partner-led accounts.
Act as the customer's go-to person when issues arise, including support tickets — triage, prioritize, and drive resolution by engaging the right teams across BMC Helix.
Coordinate the BMC Helix ecosystem into a single coherent customer experience. ...

Posted

a month ago

Customer Success Manager Customer Success Manager

Ensign InfoSecurity

Undisclosed

Sepenuh Masa

Singapore

Serve as the primary point of contact for assigned clients, ensuring alignment between client objectives and Ensign’s service delivery.
Build and maintain professional relationships with client information security leadership and technical stakeholders.
Lead regular service and operational review meetings, ensuring SLA and KPI compliance and timely issue resolution. ...

Posted

a month ago

Customer Success Manager Customer Success Manager

Check Point Software

Undisclosed

Sepenuh Masa

Singapore

Proactively engaging with the customers and work closely with the assigned Check Point account teams to coordinate efforts as well as resources to support challenges and projects
Acting as the single owner of recovery project plan and as the single point-of-contact for remediation activities
Handling rapid and effective escalation ...

Posted

25 days ago

Customer Success Manager Customer Success Manager

Check Point Software

Undisclosed

Sepenuh Masa

Singapore

Proactively engaging with the customers and work closely with the assigned Check Point account teams to coordinate efforts as well as resources to support challenges and projects
Acting as the single owner of recovery project plan and as the single point-of-contact for remediation activities
Handling rapid and effective escalation ...

Posted

25 days ago

Customer Success Manager Customer Success Manager

Tech Apps Sdn Bhd

Undisclosed

Sepenuh Masa

KL City

TechApps Group is growing, and we’re looking for an enthusiastic and driven Account Manager to join our team, based in the Kuala Lumpur area.
We specialise in delivering innovative solutions to the automotive industry, helping dealerships improve customer experience, streamline operations, and ultimately drive more sales. Our products are used by dealer groups and OEM partners across multiple markets in the ASEAN region
If you enjoy building relationships, being on the ground with customers, and helping them get the most out of Tech Apps automotive solutions, this role is for you. ...

Posted

24 days ago

Customer Success Manager Customer Success Manager

Esri Singapore

Undisclosed

Sepenuh Masa

Singapore

The most powerful GIS technology and solutions.
Driven, talented, and passionately curious people.
Own and elevate the end-to-end customer experience across a portfolio of enterprise and government clients ...

Posted

24 days ago

Customer Success Manager Customer Success Manager

Mambu

Undisclosed

Sepenuh Masa

Singapore

Build strong customer relationships with practitioners as well as executive sponsors, acting as a trusted advisor for accounts.
Be accountable for Customer’s overall success with Mambu, including renewals, expansion, customer health, and satisfaction.
Develope individual success plans to ensure Mambu adoption, expansion and advocacy for each of your customers. ...

Posted

24 days ago

Customer Success Manager Customer Success Manager

Mambu

Undisclosed

Sepenuh Masa, Kerja Dari Rumah

Kerja di Rumah

Singapore

Competitive base salary
Company equity for all
Learning and development opportunities ...

Posted

23 days ago

Customer Success Manager Customer Success Manager

DayOne

Undisclosed

Sepenuh Masa

Johor, Malaysia

Serve as the primary point of contact for customers, ensuring clear communication and alignment across all service and project touchpoints.
Build and maintain strong, strategic relationships with customers, acting as a trusted advisor and advocate for their success.
Oversee the end-to-end delivery of contracted services, ensuring adherence to SLAs, timelines, and budget constraints. ...

Posted

22 days ago

Customer Success Manager Customer Success Manager

DayOne

Undisclosed

Sepenuh Masa

Johor Bahru

Act as the main point of contact for customers regarding all aspects of project delivery and ongoing service operations.
Ensure timely and efficient service delivery in line with SLAs, managing delivery costs as agreed and leading a virtual delivery team to drive customer satisfaction.
Build and maintain strong, trust-based relationships with customers, acting as a strategic advisor with professionalism and integrity. ...

Posted

22 days ago

Customer Success Manager Customer Success Manager

IBM

Undisclosed

Sepenuh Masa

Petaling Jaya

Own the ultimate success of our SMB customers in your territory, ensuring they realise the full value of the Confluent Products..
Accountable to maintaining customer health, driving consumption, forecasting and retention of the account base
Maintain positive customer relationships through timely consumption check-ins with the customers, by sharing detailed customer usage metrics ...

Posted

20 days ago

Customer Success Manager Customer Success Manager

BMC Helix

Undisclosed

Sepenuh Masa

KL City

Serve as the single, accountable point of contact for the end customer across all BMC Helix touchpoints post-sale, including in partner-led accounts.
Act as the customer's go-to person when issues arise, including support tickets — triage, prioritize, and drive resolution by engaging the right teams across BMC Helix.
Coordinate the BMC Helix ecosystem into a single coherent customer experience. ...

Posted

18 days ago

Customer Success Manager Customer Success Manager

Handshakes By DC Frontiers

Undisclosed

Sepenuh Masa

KL City

Segment Target Achievement: Shared accountability with the AD for ensuring zero preventable churn.
Time-to-Value (TTV): Average time from contract signing to the completion of the first successful "Deep-Dive" training session with the prospect.
Support SLA Adherence: Speed and quality of resolution for escalating client emails and technical blockers. ...

Posted

18 days ago

Customer Success Manager Customer Success Manager

Pigeonhole Live

Undisclosed

Sepenuh Masa

Singapore

Empathise with every aspect of the customer experience and always put our customers' needs first
Become a product expert of Pigeonhole Live and develop a deep knowledge of how to use Pigeonhole Live in achieving end objectives of audience engagement across various event/meeting types
Maintain high levels of customer engagement and satisfaction with a focus on customer loyalty ...

Posted

17 days ago

Customer Success Manager Customer Success Manager

Qapita

Undisclosed

Sepenuh Masa

Singapore

Strategic CS Development: Craft and implement cohesive CS strategies tailored to critical stages of the customer journey, including upcoming renewals and relationship governance.
Collaborative Insight Sharing: Partner closely with our internal functions. including product, valuations and consulting, providing valuable insights to enhance the overall customer process.
Innovative Project Management: Strategically plan and execute new projects to identify areas for increased product usage and adoption. ...

Posted

17 days ago

Customer Success Manager Customer Success Manager

Sitetracker

Undisclosed

Sepenuh Masa

Singapore

Uses evaluation, judgment, and interpretation to select the right course of action for complex customer scenarios.
Manages a portfolio of 10-15 customers, applying high-touch engagement models and diverse working methodologies independently.
Works independently, with critical points reviewed, demonstrating strong personal project management skills. ...

Posted

16 days ago

Customer Success Manager Customer Success Manager

Sitetracker

Undisclosed

Sepenuh Masa

Singapore

Builds stable working relationships internally, both within and across teams, leveraging technical insights.
Communicates industry knowledge and best practices to the customer based on previous experience, acting as a trusted advisor.
Possesses prior experience in a technically focused role such as pre-sales, solutions/sales engineering, or implementations. ...

Posted

16 days ago

Customer Success Manager Customer Success Manager

Singtel

Undisclosed

Sepenuh Masa

Singapore

Serve as the primary point of contact (SPOC) for assigned wholesale roaming customers, managing both commercial and technical engagements.
Own the post-sales relationship for strategic roaming wholesale accounts, ensuring high customer satisfaction, retention, and business growth.
Build and maintain strong relationships with customers' commercial, operational, and technical stakeholders, acting as a trusted advisor. ...

Posted

14 days ago

Customer Success Manager Customer Success Manager

Cellebrite

Undisclosed

Sepenuh Masa, Kerja Dari Rumah

Kerja di Rumah

Singapore

Provide consultative product expertise to support customers maximise their investment in Cellebrite technologies, supporting them to accelerate justice outcomes.
Support Sales in motions tied to renewal stability, feature expansion, and product maturity
Improve platform stickiness by mapping adoption drivers and scalable engagement triggers to enable customer engagements at scale. ...

Posted

6 days ago