200+ Customer Success Manager Jobs in Malaysia | Job Vacancies | June 2026

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Customer Experience Manager

Customer Experience Manager Customer Experience Manager

Telecontinent Sdn Bhd

MYR5,000 - MYR6,000 monthly

Full Time

Senai, Johor

Oversee and manage daily lounge operations to ensure a consistent, high-quality guest experience for healthcare members and international patients.
Lead, coach, and supervise Customer Experience Executives to ensure service standards, productivity, and professionalism are maintained.
Plan and manage staff rosters, shift scheduling, and manpower allocation to ensure optimal operational coverage Act as the primary escalation point for complex guest issues, ensuring timely resolution and effective service recovery. ...

Customer Relationship Management (CRM) Customer Service

Posted

2 days ago

Chat Available

AI & Automation Specialist

AI & Automation Specialist AI & Automation Specialist

GLAMPICK Sdn Bhd

MYR3,000 - MYR6,000 Per Month

Full Time

Petaling Jaya, Selangor

Near Train Station

Identify manual, repetitive, and time-consuming business processes suitable for automation.
Analyze existing workflows and recommend improvements to increase efficiency and reduce operational bottlenecks.
Gather business requirements from stakeholders and translate them into practical automation solutions. ...

Technical Knowledge Technical Documentation

Be an early applicant!

Posted

2 days ago

VIP Strategy Manager VIP Strategy Manager

Secure Hire Sdn. Bhd.

MYR10,000 - MYR20,000 Per Month

+Additional Compensation

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Drive VIP retention, loyalty, and customer lifetime value through targeted engagement programs.
Analyze VIP customer behavior to identify personalization and retention opportunities.
Enhance the premium customer experience through exclusive rewards and tailored communications. ...

Strategic Planning Customer Psychology

Posted

15 days ago

Chat Available

Client Executive Client Executive

Computer Business Solutions Sdn. Bhd.

MYR3,500 - MYR5,000 Per Month

Full Time

Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station

Perform daily accounting & basic office tasks such as data entry, documents filing and processing email.
Perform general accounting, account receivable & account payable.
Prepare bank reconciliation ...

Accounting Microsoft Excel

Be an early applicant!

Posted

a day ago

IT Project Manager

IT Project Manager IT Project Manager

Tabsquare Sdn Bhd

MYR12,000 - MYR15,000 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Bachelor’s degree in Business, Operations, Engineering, or related field.
5–8 years of experience in operations, preferably in SaaS, F&B tech, or POS-related environments.
Strong project management and cross-functional coordination skills. ...

Project Management Technical Project Scoping

Posted

4 days ago

Chat Available

Client Development Manager Client Development Manager

Superb Management Sdn Bhd

MYR3,350 - MYR5,360 Per Month

+Additional Compensation

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Identify, approach, develop, and maintain relationships with IB, affiliates, white-label partners, institutional clients, and other strategic business partners.
Promote and expand the Company's presence in assigned markets and territories, including but not limited to Southeast Asia and other regions as may be agreed by the parties.
Conduct market research, competitor analysis, and business intelligence activities to identify growth opportunities and recommend suitable business strategies. ...

Sales Strategy Market Research

Posted

8 days ago

Exclusive Client Experience Manager Exclusive Client Experience Manager

Secure Hire Sdn. Bhd.

MYR10,000 - MYR20,000 Per Month

+Additional Compensation

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Drive VIP retention, loyalty, and customer lifetime value through targeted engagement programs.
Analyze VIP customer behavior to identify personalization and retention opportunities.
Enhance the premium customer experience through exclusive rewards and tailored communications. ...

Strategic Planning Customer Psychology

Posted

15 days ago

Customer Success Manager Customer Success Manager

Quacquarelli Symonds

Undisclosed

Full Time

KL City

Customer Success Delivery & Value Realisation
Support customers in achieving clear, measurable outcomes from QS products
Translate client objectives into structured success plans aligned to institutional ...

Posted

23 days ago

Customer Success Manager Customer Success Manager

Quacquarelli Symonds

Undisclosed

Full Time

Singapore

Customer Success Delivery & Value Realisation
Support customers in achieving clear, measurable outcomes from QS products
Translate client objectives into structured success plans aligned to institutional ...

Posted

23 days ago

Customer Success Manager Customer Success Manager

Sourceo

Undisclosed

Full Time

Johor Bahru

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related discipline.
Minimum 7 years of experience in the data center industry, MEP consultancy, construction, or IT sectors.
Strong customer-facing experience with excellent communication, presentation, coordination, and report-writing skills. ...

Posted

a month ago

Customer Success Manager Customer Success Manager

FORT ONE TECHNOLOGIES PTE. LTD.

SGD3,500 - SGD6,500 Per Month

Full Time

Singapore

Developing valuable customer experiences through Cyber Sierra’s products, services and your conversations
Understand the client’s pain points, with a solution oriented approach and bias for action
Channel feedback to the product team in a timely manner ...

Posted

a month ago

Customer Success Manager Customer Success Manager

EngageRocket

Undisclosed

Full Time, Work from Home

WFH

Singapore

How to turn data into powerful insights that drive change.
The art of sales and negotiation to influence decisions.
How to be an exceptional client and relationship manager, working with HR leaders and senior executives. ...

Posted

a month ago

Customer Success Manager Customer Success Manager

Hunters International Sdn Bhd

Undisclosed

Full Time

KL City

Encourage clients to utilize new features that will help them drive their business forward
Provide insight and relay customer feedback with internal teams, including Sales, Marketing, Product, Technical Support, Operations, Finance and Engineering
Evaluate churn and downsell risk for each customer and proactively address dissatisfaction or feature gaps to drive retention throughout the customer life cycle ...

Posted

a month ago

Customer Success Manager Customer Success Manager

Modus Closing

Undisclosed

Full Time

Seremban

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
As an Customer Success Manager (AKA Agent Experience Manager) you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience.
Note: This role is 100% in office out of our Oakland Office (6211 Medau Place) ...

Posted

a month ago

Customer Success Manager Customer Success Manager

Kegmil

Undisclosed

Full Time

Johor Bahru

Develop and maintain trusted relationships with assigned customers, from onboarding through adoption, value realization, renewal, and expansion as their success partner
Understand customers' business goals, operations, and challenges, aligning Kegmil's platform to deliver measurable value and help users achieve their desired outcomes
Demonstrate solid knowledge of Kegmil's product and features ...

Posted

a month ago

Customer Success Manager Customer Success Manager

HRLinked Asia Search & Consultancy Pte Ltd

Undisclosed

Full Time

Singapore

Join a listed firm
Salary up to 6K, Var Bonus (2 payout per year)
Experience in Client Onboarding and Product Adoption is key ...

Posted

24 days ago

Customer Success Manager Customer Success Manager

Elsevier

Undisclosed

Full Time

Singapore

Own the post-sale customer relationship, acting as the primary point of contact and strategic advisor
Lead onboarding, ensuring customers achieve early and sustained value
Develop and execute success plans, defining customer goals, value milestones and measurable outcomes ...

Posted

24 days ago

Customer Success Manager Customer Success Manager

NCS Group

Undisclosed

Full Time

Singapore

Conduct regular customer visits
Manage and counsel support personnel
Assist to up-sell services ...

Posted

12 days ago

Customer Success Manager Customer Success Manager

NCS Pte Ltd.

Undisclosed

Full Time

Singapore

Conduct regular customer visits
Manage and counsel support personnel
Assist to up-sell services ...

Posted

12 days ago

Customer Success Manager Customer Success Manager

DataSpark Pte Ltd

Undisclosed

Full Time

Singapore

Conduct regular customer visits
Manage and counsel support personnel
Assist to up-sell services ...

Posted

12 days ago

Customer Success Manager Customer Success Manager

NCS

Undisclosed

Full Time

Singapore

Conduct regular customer visits
Manage and counsel support personnel
Assist to up-sell services ...

Posted

12 days ago

Customer Success Manager Customer Success Manager

DayOne

Undisclosed

Full Time

Johor Bahru

Act as the main point of contact for customers regarding all aspects of project delivery and ongoing service operations.
Ensure timely and efficient service delivery in line with SLAs, managing delivery costs as agreed and leading a virtual delivery team to drive customer satisfaction.
Build and maintain strong, trust-based relationships with customers, acting as a strategic advisor with professionalism and integrity. ...

Posted

12 days ago

Customer Success Manager Customer Success Manager

Esri Malaysia

Undisclosed

Full Time

Shah Alam

The most powerful GIS technology and solutions.
Driven, talented, and passionately curious people.
Ensure long-term business performance by working with CSM customers to capture, quantify, qualify, and demonstrate value in their GIS investment – underpinning Annual Customer Values (ACV). ...

Posted

11 days ago

Customer Success Manager Customer Success Manager

AI Rudder

Undisclosed

Full Time

KL City

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analyzing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This frees up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.
You are a technically savvy consultant who sees the fun in owning the discovery, solution design, validation, and competitive aspects of opportunities.
About the job ...

Posted

21 days ago

Customer Success Manager Customer Success Manager

SAS

Undisclosed

Full Time

KL City

Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers.
Responsible for customer communications and conflict resolution
Jointly define success with customers by understanding the business and/or IT problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations. ...

Posted

17 days ago

Customer Success Manager Customer Success Manager

EC1 Partners

Undisclosed

Full Time

Singapore

esAct as the primary point of contact for client
s.Build strong relationships with key stakeholders and understand customer business objective
s.Drive onboarding, implementation, product adoption, and customer engagement initiative ...

Posted

17 days ago

Customer Success Manager Customer Success Manager

PitchBook

Undisclosed

Full Time

Singapore

Achieve retention and expansion goals measured quarterly while providing excellent support to clients
Act as the go-to product expert for a dedicated portfolio of clients to ensure they derive value from the PitchBook platform
Onboard new clients, identify client goals, and conduct training sessions, including in-person sessions, designed to meet the individual business needs of each client ...

Posted

17 days ago

Customer Success Manager Customer Success Manager

Handshakes By DC Frontiers

Undisclosed

Full Time

Singapore

Segment Target Achievement: Shared accountability with the AD for ensuring zero preventable churn.
Time-to-Value (TTV): Average time from contract signing to the completion of the first successful "Deep-Dive" training session with the prospect.
Support SLA Adherence: Speed and quality of resolution for escalating client emails and technical blockers. ...

Posted

15 days ago

Customer Success Manager Customer Success Manager

RENTAL HYGIENE SERVICES PTE. LTD.

SGD5,000 - SGD5,000 Per Month

Full Time

Singapore

Led and developed a Customer Success team by training and equipping members with tactical problem-solving skills, improving first-contact resolution rates
Coordinated cross-functionally with Operations and key stakeholders to support customers and service partners across 4,000+ sites, ensuring seamless issue resolution and service continuity, Web cloud-based contract system CACI
Main engagement done over WhatsApp and verbal call. Better Touch point compared to emails ...

Posted

14 days ago

Customer Success Manager Customer Success Manager

Check Point Software

Undisclosed

Full Time

Singapore

Proactively engaging with the customers and work closely with the assigned Check Point account teams to coordinate efforts as well as resources to support challenges and projects
Acting as the single owner of recovery project plan and as the single point-of-contact for remediation activities
Handling rapid and effective escalation ...

Posted

13 days ago