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100+ Customer Success Manager Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
Paparan 192 hasil carian kerja kosong untuk
"customer success manager"
Jangan lepaskan peluang untuk kerja Customer Success Manager terkini!
Urus Pemberitahuan
Undisclosed
Singapore
- Drive key CS KPIs such as account health, CSQLs, Renewal Rates
- Execute, measure & monitor customer success strategy and methodology for the region including customer health performance, success planning, business reviews, adoption playbooks and more.
- Hire, develop and retain a team of high performing Customer Success Managers, including at senior levels. ...
Posted
9 hours ago
Undisclosed
- Team Leadership & Relationship Management: Lead and empower a team to build trusted relationships with executive stakeholders, conduct regular Quarterly Business Reviews (QBRs) and Frequency Business Reviews (FBRs), and ensure high levels of Customer Satisfaction (CSAT) and Net Promoter Score (NPS).
- Account Growth & Strategy: Partner with Sales to execute strategic account plans, identify cross-sell and upsell opportunities, and utilise customer intelligence platforms to drive expansion and promote Environmental, Social, and Governance (ESG) initiatives.
- Commercial Management & Renewals: Proactively manage contract renewal strategies to maximise retention, lead commercial negotiations, support Request for Proposal (RFP) responses, and ensure alignment on Service Level Agreements (SLAs). ...
Posted
17 days ago
Undisclosed
Singapore
- Act as the main point of contact for customers regarding all data centre services, inquiries, and escalations.
- Conduct regular service reviews with customers to understand their needs and improve service delivery.
- Coordinate with internal teams (operations, engineering, and facility management) to address customer concerns and service requests promptly. ...
Posted
14 days ago
Undisclosed
Singapore
- Manage assigned strategic accounts, ensuring strong client relationships and satisfaction.
- Execute account plans to support retention and identify opportunities for growth.
- Collaborate with sales, operations, and internal stakeholders to deliver solutions aligned with client objectives. ...
Posted
19 days ago
Vantage Data Centers APAC Pte. Ltd
Undisclosed
Singapore
- As the Senior Customer Success Manager, you will manage key client relationships and support the execution of account strategies to drive customer satisfaction and business growth. You will work closely with internal teams to deliver solutions that meet client needs and contribute to the success of strategic accounts. This role focuses on relationship management, operational execution, and supporting revenue growth initiatives.
- Essential Job Functions
- Manage assigned strategic accounts, ensuring strong client relationships and satisfaction. ...
Posted
20 days ago
Check Point Software
Undisclosed
Singapore
- Company Description
- At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.
- Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen. ...
Posted
11 days ago
Undisclosed
Singapore
- Manage Customer Success team activities related to onboarding, training, and professional development of team
- Enhance effectiveness and efficiency through technology and processes for Customer Success functions
- Measure effectiveness of Customer Success by tracking operational metrics, identifying areas of strength and improvement, strategizing to improve, and providing reports to leadership ...
Posted
21 days ago
SGD5,500 - SGD5,500 Sebulan
Singapore
- Below are the key responsibilities:
- Able to coach and develop team members to handle responsibilities with agility and a positive mindset
- Able to identify and manage the direct costs associated with the project to be undertaken, through careful tracking, documentation, and proper authorisations ...
Posted
21 days ago
Undisclosed
Singapore
- Manage assigned strategic accounts, ensuring strong client relationships and satisfaction.
- Execute account plans to support retention and identify opportunities for growth.
- Collaborate with sales, operations, and internal stakeholders to deliver solutions aligned with client objectives. ...
Posted
20 days ago
Check Point Software
Undisclosed
Singapore
- Lead, mentor, and develop a global team of Technical Customer Success Managers.
- Establish clear performance expectations, career development plans, and success metrics for the team.
- Foster a culture of accountability, ownership, collaboration, and customer obsession. ...
Posted
a month ago
Check Point Software
Undisclosed
Singapore
- Lead, mentor, and develop a global team of Technical Customer Success Managers.
- Establish clear performance expectations, career development plans, and success metrics for the team.
- Foster a culture of accountability, ownership, collaboration, and customer obsession. ...
Posted
a month ago
Check Point Software
Undisclosed
Singapore
- Lead, mentor, and develop a global team of Technical Customer Success Managers.
- Establish clear performance expectations, career development plans, and success metrics for the team.
- Foster a culture of accountability, ownership, collaboration, and customer obsession. ...
Posted
a month ago
Check Point Software
Undisclosed
Singapore
- Lead, mentor, and develop a global team of Technical Customer Success Managers.
- Establish clear performance expectations, career development plans, and success metrics for the team.
- Foster a culture of accountability, ownership, collaboration, and customer obsession. ...
Posted
a month ago
Check Point Software Technologies
Undisclosed
Singapore
- Lead, mentor, and develop a global team of Technical Customer Success Managers.
- Establish clear performance expectations, career development plans, and success metrics for the team.
- Foster a culture of accountability, ownership, collaboration, and customer obsession. ...
Posted
a month ago
Undisclosed
Singapore
- Regional role with global exposure and strong career development opportunities
- MNC environment, harmony culture, flexible hours, hybrid work from home
- Work location: Singapore / Hong Kong ...
Posted
a day ago
VALOR ORGANISATION PTE. LTD.
SGD2,800 - SGD4,800 Sebulan
Outram
- If you’re outgoing, people-oriented and looking for an environment where you can grow, this could be for you.
- You'll work directly with customers and represent established brands through events, roadshows and spearhead campaigns.
- Your Day Could Include Meeting & engaging customers Representing established brands Working towards campaign goals Developing communication & sales skills ...
Posted
a day ago
VALOR ORGANISATION PTE. LTD.
SGD2,800 - SGD2,800 Sebulan
Singapore
- If you’re outgoing, people-oriented and looking for an environment where you can grow, this could be for you.
- You'll work directly with customers and represent established brands through events, roadshows and spearhead campaigns.
- Your Day Could Include Meeting & engaging customers Representing established brands Working towards campaign goals Developing communication & sales skills ...
Posted
16 hours ago
Undisclosed
- Attend to customers and assist CRMs in various wealth product transactions and account opening as needed or resolve problems highlighted by them immediately and accurately
- Assist CRMs to attend to the referrals/ leads triggers when CRM is not around, i.e. training, out for appointment, on leave and etc
- Produce all correspondences, i.e. letter, inquiries within specified turnaround time. ...
Posted
9 hours ago
Undisclosed
- Lead customer experience and customer satisfaction initiatives.
- Manage customer service operations, order processing, quotations, and customer inquiries.
- Ensure timely and accurate execution of customer orders and requests. ...
Posted
4 days ago
Undisclosed
KL City
- Lead the sales floor and drive individual and team sales performance.
- Deliver exceptional and memorable customer experiences.
- Role model best-in-class selling behaviours and service standards. ...
Posted
4 days ago
MYR2,709.09 - MYR5,214.17 Sebulan
Malaysia
- Lead and manage the customer support team to deliver high-quality service to clients.
- Act as the primary point of contact for key customers, handling escalations and service issues effectively.
- Monitor shipment status (Air / Sea / Land) and ensure customers are updated on real-time progress. ...
Posted
5 days ago
Undisclosed
- To manage all assigned client portfolio/s to effectively achieve the organization’s targeted financial and management objectives as determined by the management.
- To manage the profitability of assigned client portfolios and ensure recoveries of all service incomes on timely and effective manners.
- To fully understand existing T&Cs contained in the Distribution and Supplemental Agreements to ensure consistent services are provided in alignment with contract stipulations. ...
Posted
5 days ago
Undisclosed
- Define the "Bloomthis Way" (The Playbook): Create and own the Service Culture Playbook. You will design the scripts, the tone of voice, and the "unboxing" of our service experience to ensure it feels premium, empathetic, and effortless.
- Coach & Elevate (Training): You are a teacher at heart. You will personally train the team on soft skills, high-level communication, and the "art of the save," ensuring every team member sounds like a brand ambassador, not a call center agent.
- Luxury Service Recovery: Manage high-stakes escalations with the poise of a 5-star hotel manager. You’ll have the autonomy to make "make-it-right" decisions that protect our brand reputation. ...
Posted
5 days ago
Undisclosed
- Hiring: Value Creation Manager
- Tinway Capital
- Kuantan, Pahang ...
Posted
6 days ago
SGD8,500 - SGD8,500 Sebulan
Singapore
- Serve as the primary point of contact for external accounts
- Build strong, long-term customer relationships
- Understand client business goals and challenges ...
Posted
7 days ago
Undisclosed
Singapore
- Serve as the primary point of contact for healthcare clients, building trusted partnerships by aligning DKSH's operations with client business needs and objectives
- Lead Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) with key stakeholders, delivering data-driven performance insights and actionable improvement recommendationsConsolidate Key Performance Indicator (KPI) metrics across functional areas including Distribution Centre (DC), Supply Chain Management (SCM), and Finance into professional performance reports that articulate trends and drive informed decisions
- Maintain consistent and meaningful touchpoints with clients to strengthen relationships, build trust, and ensure proactive resolution of issuesMonitor stock levels against contractual targets to minimize obsolescence and effectively manage non-working inventory ...
Posted
7 days ago
Undisclosed
Singapore
- Establishes to be a strategic partner to our local (and regional) clients
- Are an internal and external innovation agent. Drive change for faster reaction to changing market requirements.
- Are experts in their market (industry, products, channels etc.) ...
Posted
7 days ago
Undisclosed
Singapore
- Client Relationship Management: Act as the primary point of contact for banking clients. Build and maintain strong relationships with senior stakeholders.
- Business Development & Sales: Drive revenue growth through new opportunities and account expansion. Lead proposals, RFP responses, and contract negotiations.
- Account Strategy: Develop and execute a multi-year account strategy aligned with client objectives. Identify cross-selling opportunities across Capgemini’s service portfolio. ...
Posted
7 days ago
Undisclosed
Bedok
- Serve as the primary point of contact for external accounts
- Build strong, long-term customer relationships
- Understand client business goals and challenges ...
Posted
7 days ago
Undisclosed
- Determines and develops approaches to assignments
- Leads sales/ marketing/ business development projects requiring coordination with other functions, customers, third parties
- Solves a broad range of problems of varying scope and complexity ...
Posted
8 days ago
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