Manage end-to-end customer order processing and order fulfillment activities to ensure accurate, timely, and compliant delivery while maintaining high standards of customer service.
Serve as the primary liaison between customers and internal stakeholders by coordinating order fulfillment, resolving service-related issues, and ensuring effective communication throughout the order lifecycle.
Support Supply Chain operations through effective delivery planning, accurate documentation, operational reporting, and compliance with company quality standards and applicable regulatory requirements....
May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation).
May Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics.
Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws....
Really‼Really‼Fresh Graduates are welcome to apply!If you have Customer Service experience, don't miss this opportunity!
Job DetailsEducation: SPM or above
Fresh Graduates are welcomeCustomer Service / Call Centre experience is an advantageLanguage: M@ndar1n + EnglishWorking Hours: Rotational ShiftJob Scope: Handle customer enquiries related to hotel bookings, reservations, payments and travel-related issue...
Candidates will be responsible for full spectrum of shipping document process including generating a complete flow of work in the export and / or import documentation.
Ensure prompt delivery to the buyer.
Knowledge with Letter of Credit (LC) preferable....
Received customer Purchase Order or Signed Quotation. Check the SKU number, pricing, transport loading for the order and also Required Delivery Date. Key in the sales order / confirm order from eShop system and send order confirmation to customer.
Calculate the truck/ container load vs the quantity ordered. Advice customer if it is not a full load/ exceeded full load.
Raise Credit Release in SharePoint system and follow up until it is unblocked....
Really‼Really‼Fresh Graduates are welcome to apply!If you have Customer Service experience, don't miss this opportunity!
Job DetailsEducation: SPM or above
Fresh Graduates are welcomeCustomer Service / Call Centre experience is an advantageLanguage: M@ndar1n + EnglishWorking Hours: Rotational ShiftJob Scope: Handle customer enquiries related to hotel bookings, reservations, payments and travel-related issue...
The Emergency Medical Dispatcher (EMD) is responsible for answering emergency calls, assessing the medical needs of callers, providing life-saving pre-arrival instructions, and coordinating the appropriate response of emergency medical services (EMS). This position requires quick decision-making, calmness under pressure, and the ability to work in a fast-paced and high-stress environment.