Follow up on customer complaints, coordinate with cross-functional teams including Legal, Business, Commercial, and Technical departments, and ensure effective communication to drive reasonable solutions based on the complainant’s concerns.
• Manage the daily operations of the Come Come self-operated shopping App and execute the overall e-commerce operational strategy.• Maintain product listings, category management, homepage merchandising, promotional landing pages, and campaign configurations.• Plan, execute, and optimize marketing campaigns, including discounts, flash sales, coupons, membership promotions, seasonal campaigns, and festive promotions to increase user engagement and sales conversion.• Analyze sales performance and customer behavior data to continuously optimize product assortment, homepage recommendations, merchandising strategies, and operational performance, customer retention, and repeat purchase rate.• Collaborate closely with the Procurement, Warehouse, Customer Service, Logistics, and Technical teams to ensure smooth platform operations and an excellent customer experience.• Coordinate new product launches and promotional campaigns to drive product visibility and develop best-selling products.• Monitor industry trends, competitor activities, and market developments, and recommend strategies to enhance platform performance and competitiveness.• Identify opportunities to improve user experience, operational efficiency, and business growth through data-driven decision-making.• Prepare regular performance reports for Management.
Assist in daily bookkeeping tasks, including recording financial transactions, processing invoices, and reconciling bank statements under the supervision of senior accountants.
End-to-End Local Recruitment: Lead end-to-end recruitment for local Commissioning Engineers. Source talent through local job portals, manage screening, coordinate interviews, extend offers, and build a steady talent pipeline to support business growth.
Independently manage daily operations for major overseas social media platforms such as YouTube, TikTok, Kwai, Meta, and X, including building a traffic matrix, content planning, ad placement, and fan engagement. Track and analyze social media performance metrics, continuously optimize content and operational strategies, and drive rapid follower growth.
Support Reward demands by conducting technical analysis and proposing initial design to provide fit-for-purpose analytical solutions to Group Reward Delivery team in areas such as:
Support Reward demands by conducting technical analysis and proposing initial design to provide fit-for-purpose analytical solutions to Group Reward Delivery team in areas such as:
Subject matter expert within SAP Controlling, having deep knowledge of product costing (CO-PC) and material ledger (CO-ML), in addition to the general modules within SAP CO
Subject matter expert within SAP Controlling, having deep knowledge of product costing (CO-PC) and material ledger (CO-ML), in addition to the general modules within SAP CO
Subject matter expert within SAP Controlling, having deep knowledge of product costing (CO-PC) and material ledger (CO-ML), in addition to the general modules within SAP CO
Subject matter expert within the SAP Finance, R2R-TF area covering journal entry (GL), asset accounting, closing cockpit (FCLOCO), and inter-company recharges
Subject matter expert within the SAP Finance, R2R-TF area covering journal entry (GL), asset accounting, closing cockpit (FCLOCO), and inter-company recharges
Subject matter expert within the SAP Finance, R2R-TF area covering journal entry (GL), asset accounting, closing cockpit (FCLOCO), and inter-company recharges