To contact customers via Computer Assisted Telephone Interviewing (“CATI”) to conduct interviews or surveys on customer satisfaction with the services.
Achieve daily/weekly call targets in line with the requirements.
Ensure all calls are conducted professionally, following the approved script and survey questions....
Perform Email Triage as needed, containing enquiries, orders & complaints
Acknowledge and enter sales orders (or complaints) promptly and accurately as they are received through various channels such as E-commerce platforms, EDI systems, customer portals, emails, and other communication methods according to the agreed set of business logic, workflow, priority schedule planned and also establish local set of guidelines
Execute and manage order processing transaction accurately and promptly...
You will take end-to-end ownership of CRM lifecycle campaigns, including defining target audiences, content strategy, and user journeys, which includes testing and executing campaign launches across multiple channels like email, SMS, Push, and In-App communications.
You will champion a personalized and one-to-one communication approach, always keeping the customer-centric mindset in focus by understanding user segmentation/behaviour and identify user insights to be used in lifecycle communication strategies.
You will collaborate with the Data Science team to ensure the successful launch and maintenance of live campaigns and conduct in-depth analysis of campaign results....
NBT Base & Pave Sdn. Bhd. is a pioneering engineering and manufacturing company specializing in cutting-edge soil stabilization products and advanced pavement foundation solutions. Driven by a dedicated team with over 20 years of industry expertise, we create high-performance, eco-friendly road construction technologies that build stronger, longer-lasting infrastructure across Malaysia.
As part of our rapid strategic growth, we are actively expanding our commercial reach. We are currently looking for a talented Marketing and Administrative Executive to join our established subsidiary, NBT Marketing Sdn. Bhd. In this role, you will be a key pioneer in driving the brand presence and smooth operations of our commercial marketing arm....
The Data Engineer is responsible for collecting, validating, processing, and analyzing data frommultiple sources to support project implementation and business decision-making. The roleinvolves transforming complex datasets into meaningful insights, reports, dashboards, andvisualizations while ensuring data quality, consistency, and accuracy.The successful candidate will work closely with project stakeholders, business users,developers, database administrators, and technical teams to support data-driven initiativesthroughout the project lifecycle....
Process all service requests assigned in an accurate and timely manner, within the agreed service levels and targets as defined in the Service Level Agreement (SLA).
Perform relevant data updates, reviews and validation of employee data against supporting documents to ensure high quality of data maintained in all HR systems.
Comply with data integrity, security and privacy policies and applicable regulations....
To assist the Finance Manager in establishing, executing and overseeing collection and payment processes.
To ensure thorough checks are done prior to any payments.
Contact clients and send reminders to ensure timely payments, submit tax forms, identify and address discrepancies, report on the status of accounts payable and receivable, update internal accounting databases and spreadsheets....
To assist the Finance Manager in establishing, executing and overseeing collection and payment processes.
To ensure thorough checks are done prior to any payments.
Contact clients and send reminders to ensure timely payments, submit tax forms, identify and address discrepancies, report on the status of accounts payable and receivable, update internal accounting databases and spreadsheets....
Starpark Sdn Bhd in Kota Damansara, Selangor is seeking an Accounts Assistant cum Procurement to support the finance team in day-to-day accounting tasks within a business process outsource environment, working with colleagues in the United Kingdom. Visit our website: https://starparkgroup.com
Strengthen your accounting foundation by handling end-to-end AP and AR processes, improving your ERP and ledger skills in a real FMCG environment.
Expand your reconciliation experience through regular GL, subsidiary ledger and bank reconciliations that directly improve month-end accuracy.
Sharpen your operational finance skills by managing fixed asset records and participating in monthly stock takes, building practical inventory and CAPEX knowledge....
Discover a rewarding learning experience with S & P Industries Sdn Bhd, a proud Malaysian FMCG manufacturer supplying domestic and global markets across 40 countries. We are seeking a proactive and motivated Accounting Intern to join our team at our Kota Damansara headquarters. By working with us, you will gain hands-on, end-to-end exposure in corporate accounting within a fast-paced manufacturing environment.
Candidates who demonstrate outstanding performance and a strong work ethic during their internship will be highly considered for conversion to a full-time position upon graduation.