Kebolehan berkomunikasi dengan ramah dan profesional untuk memastikan kepuasan pelanggan.
Mampu bekerja dengan cepat dan cekap di dapur mengikut standard masa yang ditetapkan (5 minit).
Mahir menguruskan transaksi jualan menggunakan mesin POS
tunai
kad kredit
dan e-wallet.
Memahami asas kebersihan makanan (Halal & keselamatan dapur) untuk mengelakkan pencemaran.
Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
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Plan and achieve sales targets for Royal College of Pathologists of Australasia (RCPA) quality assurance programs, analyzers, and related products across laboratories, private hospitals, teaching hospitals, and government hospitals within the designated territory
Educate Healthcare Professionals (HCPs) and relevant stakeholders on the value of EQA programs and related products, emphasizing their role in enabling accurate, reliable, and user-friendly diagnostics
Retain and grow existing customer accounts by deepening engagement on EQA sample programs and expanding the patient base for current analyzer parameters
...
Ensure product availability, visibility, and optimized promotional impact across assigned retail outlets to maximize sales performance
Support sales representatives in managing day-to-day merchandising activities against pre-set objectives, prioritizing tasks for maximum effectiveness
Execute merchandising activities across assigned businesses and territories, including product portfolio introductions, marketing plan execution, order taking, display set-ups, and in-store merchandising
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Ensure product availability, visibility, and optimized promotional impact across assigned retail outlets to maximize sales performance
Support sales representatives in managing day-to-day merchandising activities against pre-set objectives, prioritizing tasks for maximum effectiveness
Execute merchandising activities across assigned businesses and territories, including product portfolio introductions, marketing plan execution, order taking, display set-ups, and in-store merchandising
...
Develop and execute annual brand plans, strategic initiatives, and tactical programs for the assigned Cardiovascular portfolio, driving brand growth and market share through customer-centric marketing strategies and omnichannel engagement
Identify opportunities for portfolio expansion, lifecycle management, and new indication launches, ensuring alignment with Novartis strategic priorities and DKSH business objectives
Monitor and analyze brand performance, competitive dynamics, and market developments to recommend and implement timely strategic actions
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Partner with Group HRBPs and senior stakeholders to support the execution of HR strategies aligned with Group priorities and the needs of corporate / enabling functions.
Act as a thought partner and sounding board to leaders on people, organization, and capability topics, providing data‑driven insights and practical recommendations.
Ensure alignment between Group HR frameworks and local execution, balancing consistency with business realities.
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Submit Purchase Orders (POs) to clients and verify Order Acknowledgements (OAs) and Proforma Invoices (PIs) against POs, raising and resolving disputes with stakeholders for discrepancies in price and quantity
Process permits declarations upon receipt of Arrival Notices from carriers or forwarders, and coordinate shipment release and clearance with authorized clearance agents
Arrange import and export permit applications for cargo clearance in a timely and compliant manner
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Manage departmental budgets and costs in line with annual allocations to ensure resources are deployed efficiently and effectively
Develop and implement business and marketing plans in close coordination with clients to achieve shared business objectives and drive profitability
Monitor and report client operational performance against Key Performance Indicators (KPIs) established in service level agreements to ensure accountability and continuous improvementIdentify and pursue opportunities for new product introductions and product expansion, and manage the contract renewal process to sustain long-term client partnerships
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