To assist the superior in implementing and enforcing HR strategies, initiatives, and governance across Lagenda Properties Berhad.
This role acts as the front-line HR liaison to business units - ensuring all HR policies, programs, and decisions are well communicated, executed, and delivered effectively on the ground.
The position operates in close collaboration with HR Shared Services, HR Operations, and General Administration teams to ensure end-to-end support and consistency.
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Perform full spectrum of HR functions which includes recruitment, payroll, employee relations, time attendance management and training & development
Management of HR operations such as preparing and maintaining of personal files and records, payroll entry, issuance of letters, tracking of service confirmation, contact expiry, employee handbook etc
Manage the recruitment and selection process, interview arrangement, reference check, reporting and employee onboarding.
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Perform full spectrum of HR functions which includes recruitment, payroll, employee relations, time attendance management and training & development
Management of HR operations such as preparing and maintaining of personal files and records, payroll entry, issuance of letters, tracking of service confirmation, contact expiry, employee handbook etc
Manage the recruitment and selection process, interview arrangement, reference check, reporting and employee onboarding.
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Providing administrative support to the HR and sales team, including attendance record and report, scheduling meetings, and coordinating travel arrangements
Handling incoming phone calls, emails, and correspondence in a professional and timely manner
Maintaining and updating various office records, databases, and filing systems
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Define and drive regional communications strategies that support business objectives and reinforce CARSOME’s positioning as a tech-driven automotive leader. Ensure consistency in tone, voice, and key messaging across markets and platforms.
Lead the planning and execution of thought leadership initiatives to build visibility around CARSOME’s industry insights, innovation, sustainability, and startup ecosystem contributions. Identify and manage speaking engagements, awards, article contributions, interviews, and other executive profiling opportunities.
Oversee the development of high-quality content including press releases, long-form articles, thought leadership articles, talking points, speeches, awards submissions and strategic decks. Review and edit materials to ensure brand alignment and clarity of messaging.
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Bachelor’s Degree in Human Resource Management, Business Administration, Finance, Accounting, Information Systems, or a related discipline.
Minimum 1–3 years of relevant experience in payroll operations, HR services, HRIS, compensation and benefits, or HR shared services environment.
Good understanding of end-to-end payroll operations, payroll calendars, cut-off timelines, vendor governance, payroll controls, and service delivery processes.
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Manage day‑to‑day HR inquiries from employees and managers through the HR case management system and external HR mailbox.
Provide guidance on standard HR policies, procedures, employee movements, resignations, terminations, and general HR work rules. This includes handling employee grievances and complaints logged as Case, ensuring proper documentation, follow‑up, and timely closure; escalate sensitive or complex cases to HRBP or Functional Expert where appropriate.
Prepare and issue reference letters and other standard employee documentation upon request.
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Resolve day-to-day tickets via Service Now and Workday transactions, ensuring timely updates and system accuracy.
Handle client requests with politeness and detailed responses.
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee job and data changes, onboarding, referrals and other processes, while following global and local processes and compliance guidelines and maintaining confidentiality of employee data and compliance
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