Candidates should possess strong Analytical Skills and Market Research capabilities to assess opportunities, analyze trends, and develop data-driven business strategies.
Job Description We are looking for Customer Service Executive to handle online enquiries for our construction material and e-commerce product business. This is a hybrid role: candidate must attend 1-week compulsory on-site training at our KL office. After training, hybrid working arrangement will be arranged. Working Schedule - 7 working hours per day - 6 working days per week, 1 rest day on rotational basis Job Responsibilities - Respond to customer enquiries via chat platform regarding product, quotation, order and delivery - Record customer information and enquiry details into company system - Follow up with customer orders and coordinate with sales team - Provide friendly and professional customer support Requirements - Good communication skill in Bahasa Malaysia and English - Patient, responsible and service-minded - Laptop and stable internet connection for remote work after training - No prior customer service experience required; full free training will be provided Benefits - Fixed basic salary RM4,000 - E-commerce sales commission (commission approx RM2,000 – RM4,000, depends on performance) - Free product & system training - No heavy physical work - Open to all genders
Talent Sourcing & Recruitment– identify and attract top candidates through job boards, social media, networking, and employee referrals. Develop and implement effective strategies. Screen resumes, conduct interviews, and evaluate candidates.
Identify and address areas to improve efficiency and increase automation of datasets and reporting, pertaining to Cash Management products and solutions, in order to reduce turnaround time and enable more informed decision-making.
In the Cluster Delivery Organization, Business Specialists, Business Experts, Engineer Specialists, Engineers, Administrators and Product Owners work together in a team. Agile methods enable a fast and flexible response to changing conditions and customer needs through an iterative approach and continuous development of new solutions.