Order Processing: Manage daily orders from platforms (e.g., Shopee, Lazada, TikTok Shop, Website), ensuring they are processed, packed, and arranged for courier pickup on time.
Product Management: Assist in uploading new products, updating pricing, and editing product descriptions/images on seller centers.
Inventory Control: Monitor stock levels in the system and coordinate with the warehouse/stock team to ensure inventory accuracy.
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Prepare and generate Delivery Orders, Sales Invoices, Quotations, Contracts and other related documents accurately. Ensure all documents are properly prepared and filed.
Respond promptly and professionally to customer enquiries via phone calls, WhatsApp and email. Maintain accurate records of customer enquiries, service requests, job status and documentation.
Coordinate and schedule towing services and other service arrangements.
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