Mandarin Proficiency
Bookkeeping
Data Entry
Accounts Payable
Accounts Receivable
Financial Reporting
Attention to Detail
Communication Skills
Time Management
Problem Solving
Teamwork
Microsoft Excel
Sharp negotiation tactics
analytical thinking
strong relationship-building capabilities
and high integrity.
Sharp analytical eye for catching physical defects
high assertiveness when confronting vendors about substandard quality
and strong problem-solving skills under pressure.
Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, complaints and order status via phone, and email.
Build and maintain strong customer relationships by actively listening to their needs, understanding their concerns, and offering personalized solutions to enhance their overall experience.
Proactively identify and resolve customer issues and complaints, employing effective problem-solving and conflict resolution techniques to ensure customer satisfaction and retention....