Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Bebiri Hostel Empire (M) Sdn. Bhd. sedang mencari calon yang matang, petah berkomunikasi, tersusun dan proaktif untuk bekerja rapat dengan pihak Pengurusan dalam susulan projek, koordinasi komunikasi perniagaan, penyediaan laporan dan pemantauan tindakan penting syarikat.
Jawatan ini bukan peranan Personal Assistant biasa. Ia sesuai untuk calon yang ingin berkembang dalam bidang management support, business coordination dan corporate office function, serta mendapat pendedahan langsung kepada operasi, komunikasi dan pelaksanaan keputusan pengurusan.
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Drive sales growth and customer engagement by understanding market trends, customer business plans, and providing regular market intelligence and feedback to management. Serve as the main contact point for all commercial matters.
Manage RFQ, quotation, and program activities including timely submission, profitability review (EBITDA), and coordination of NPI/program transfers to ensure on-time project execution (APQP).
Coordinate cross-functional communication to meet customer requirements, ensure timely responses, and support quality system implementation and audit activities.
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