Carry Goods
Stock Tracking
Recording
Inventory Control
Stock Count
Allocating Storage Space
Quality Control on Goods
Warehouse Management Systems (WMS)
Order Fulfillment
Inventory Management
Data Entry
Microsoft Office Suite
Communication Skills
• Manage the daily operations of the Come Come self-operated shopping App and execute the overall e-commerce operational strategy.• Maintain product listings, category management, homepage merchandising, promotional landing pages, and campaign configurations.• Plan, execute, and optimize marketing campaigns, including discounts, flash sales, coupons, membership promotions, seasonal campaigns, and festive promotions to increase user engagement and sales conversion.• Analyze sales performance and customer behavior data to continuously optimize product assortment, homepage recommendations, merchandising strategies, and operational performance, customer retention, and repeat purchase rate.• Collaborate closely with the Procurement, Warehouse, Customer Service, Logistics, and Technical teams to ensure smooth platform operations and an excellent customer experience.• Coordinate new product launches and promotional campaigns to drive product visibility and develop best-selling products.• Monitor industry trends, competitor activities, and market developments, and recommend strategies to enhance platform performance and competitiveness.• Identify opportunities to improve user experience, operational efficiency, and business growth through data-driven decision-making.• Prepare regular performance reports for Management.
Data Analysis
E-commerce Management
K-Beauty Market Knowledge
Mandarin Chinese
Business Development
Asian Beauty Brands
Market Entry Strategy
Sales and Marketing
Store Audits & Field Visits: Conduct regular, scheduled, and unannounced visits to various outlets to evaluate overall store operations.
Standards & Compliance: Ensure strict adherence to company SOPs, visual merchandising guidelines, hygiene/cleanliness standards, product quality, and customer service protocols.
Issue Reporting & Analysis: Identify, document, and report operational issues, non-compliance, or service bottlenecks, submitting detailed field audit reports.
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Job Requirements
Experience: 1–3 years of experience in retail operations
store auditing
or store management within the retail/F&B sector.
Eye for Detail: Exceptional observational skills with a keen eye for cleanliness
and service quality.
Communication & Influence: Strong interpersonal and communication skills
capable of providing constructive feedback and driving compliance professionally.
Problem-Solving: Proven track record in following up on issues and driving accountability to close operational gaps.
Mobility & Flexibility: Able and willing to travel frequently between outlets (a valid driver’s license and own transport preferred
if applicable).
Technical Skills: Proficient in MS Office / Google Workspace for drafting clear
structured operational reports.