Provides customer support by responding to requests for technical queries with detailed analysis of building management system, project schedule of execution, material costing, and submittal of design and process improvements, when applicable, to meet all customer needs.
Work closely with Sales and Operations teams to align solutions, costing, and delivery feasibility. This include prepare technical submissions, drawings, and proposals, including system schematics and high-level design documentation.
Work closely with Operation teams to assists in project execution and coordination on the engineering field especially on Building Automation Systems delivery.
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Process sales orders accurately and efficiently, ensuring timely fulfillment and delivery to customers.
Maintain accurate and up-to-date sales records, including customer information, order details, and sales transactions.
Provide excellent customer service by responding to inquiries, resolving issues, and addressing customer concerns in a professional and timely manner.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
...
Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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