Class Delivery & Floor Leadership: Spend ~50% of working hours delivering Gold-standard classes and driving lobby/member engagement. Use floor time to model exceptional service, build parent relationships, and identify real-time sales opportunities.
Team Leadership & HR: Build a high-accountability culture. Oversee all gym staffing, conduct mid-year and year-end performance reviews, and ensure every team member has a career development plan with corresponding training actions. Partner with the Gym Leader and HR on recruitment, retention, and employee relations.
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Customer Service
Teamwork
Communication Skills
Time Management
Attention to Detail
Food Safety Knowledge
Cleaning and Sanitization
Food Handling
Communication
Operations & Revenue Management: Drive quarterly revenue targets, monthly enrolled/paid (E&P) member growth, intro-visit (IV) scheduling, and retention rates. Monitor weekly sub-KPIs (enrolments, cancellations, collections) and proactively pivot strategies to close performance gaps. Present data-driven performance reviews to the Gym Leader.
Class Delivery & Floor Leadership: Spend ~50% of working hours delivering Gold-standard classes and driving lobby/member engagement. Use floor time to model exceptional service, build parent relationships, and identify real-time sales opportunities. You're not just managing from the office—you're leading from the floor.
Team Leadership & HR: Build a high-accountability culture where excellence is the standard. Oversee all gym staffing, conduct mid-year and year-end performance reviews, and ensure every team member has a career development plan with corresponding training actions. Partner with the Gym Leader and HR on recruitment, retention, and employee relations.
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Build a consistent live schedule and a loyal audience by planning themed shows, highlighting new models and aligning promotions with seasonal demand. Use clear calls to action to capture leads that the sales team can follow up on after each stream.
Create short videos, photos and on-platform assets using mobile-first tools like CapCut and simple studio gear to keep content fresh and shareable. Format and edit content for TikTok, Instagram Reels, Shopee and Lazada to broaden reach and improve conversion on marketplace pages.
Engage viewers in real time with friendly product demos, prompt answers to enquiries, and straightforward guidance for test rides or purchases. Log viewer questions and leads into our CRM so sales can follow up quickly and we can refine future shows and offers.
...
Customer Service
Teamwork
Communication Skills
Time Management
Attention to Detail
Food Safety Knowledge
Cleaning and Sanitization
Food Handling
Communication