Build and maintain strong relationships with clients, event organisers and guests, ensuring exceptional service before, during and after each event.
Attend to customer enquiries, feedback and complaints across all communication channels, including social media, telephone, email and in-person interactions, ensuring timely and professional resolution.
Collect, analyse and report guest feedback and post-event evaluations, recommending continuous improvements to enhance customer satisfaction and drive repeat business.
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Build and maintain strong relationships with clients, event organisers and guests, ensuring exceptional service before, during and after each event.
Attend to customer enquiries, feedback and complaints across all communication channels, including social media, telephone, email and in-person interactions, ensuring timely and professional resolution.
Collect, analyse and report guest feedback and post-event evaluations, recommending continuous improvements to enhance customer satisfaction and drive repeat business.
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Assist in the planning, coordination, and execution of exhibitions and events, ensuring seamless operations and adherence to project timelines.
Conduct cold calling and outreach to potential exhibitors, sponsors, and attendees to generate leads and secure participation in events.
Develop and deliver engaging sales pitches and presentations to prospective clients, showcasing the value proposition of Connect Build's exhibition and event management services.
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Plan and run roadshows and brand activation events in partner pharmacies and clinics, covering booth setup, product sampling, consumer engagement, and on-site sales.
Coordinate health screening activities (e.g., basic health tests) with pharmacy partners as part of activation campaigns.
Drive sell-through at partner outlets through merchandising, promotional displays, pharmacy staff briefings, and campaign execution.
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Coordinate and execute regional employee experience initiatives that promote engagement- BOTZ, ZAN, Regional events, reinforce the ZUS’ culture and values, and enhance the overall employee journey and ZUS employer branding.
Develop, coordinate and deliver internal communication campaigns, newsletters, announcements, and communication materials that keep employees informed, engaged, and aligned with business priorities.
Plan and coordinate employee engagement, recognition, wellbeing, diversity and inclusion, and culture initiatives, while monitoring participation and recommending improvements.
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Mango Chutney Catering is a growing Halal-certified catering company serving corporate events, weddings and large-scale functions across the Klang Valley. The Central Kitchen Manager will lead and manage the central kitchen operations, build systems and SOPs, develop the kitchen team, control costs and inventory, and ensure consistent, high-quality Halal-compliant food production.