Support the execution of marketing campaigns, coordinating timelines, tracking deliverables, and ensuring smooth rollout across social, email, website, in-app, offline, and partnership channels
Support the commercial team in managing customer enquiries, quotations, orders, and follow-up activities, ensuring timely and accurate responses throughout the sales cycle
Drive growth of existing Specialty Chemicals Industry (SCI) accounts while delivering strong after-sales support to retain and deepen long-term customer relationships
Prepare timely market analysis reports aligned with commercial needs, and track and update internal sales reports to support business visibility and strategic decision-making
Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience