Handle end-to-end air freight operations for both import and export shipments.
Coordinate with customers, overseas agents, airlines, ground handling agents, customs brokers, transporters, and other service providers to ensure smooth shipment execution.
Arrange air freight bookings, flight schedules, cargo collection, and delivery arrangements.
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Handle end-to-end air freight operations for both import and export shipments.
Coordinate with customers, overseas agents, airlines, ground handling agents, customs brokers, transporters, and other service providers to ensure smooth shipment execution.
Arrange air freight bookings, flight schedules, cargo collection, and delivery arrangements.
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Handle end-to-end sea freight operations for both import and export shipments.
Coordinate with customers, overseas agents, shipping lines, hauliers, warehouses, customs brokers, and other service providers to ensure smooth shipment execution.
Identify and develop potential overseas customers through B2B platforms, customs data, trade exhibitions, social media, and other business-development channels.
Expand the international customer base across markets such as Southeast Asia, Central Asia, Africa, and other regions.
Respond to customer enquiries and establish long-term business relationships.
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To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation containers (Master).
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To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation containers (Master).
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To support collaboration between customer care locations (CCL), sales as well as system + processes to deliver a great customer experience, supporting the development of new + existing customer targets.
To ensure supplier relationships are created + pro-actively managed, ensuring delivery to service level agreements (SLA) + global partnership rules (GPR).
To conduct regular anytime conversations with all direct reports to discuss + ensure traction on delivering performance + development goals.
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To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation containers (Master).
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Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
Ensuring 100% on time documentation application of export post shipment documentation and rectify any documentation discrepancies found within the allocated time frame.
Manage the documentation focused on pre and post shipment by ensuring updates and information is done in a timely manner and is compliant with the law.
Ensuring 100% documentation sharing and submission to enable on time clearance by customer. Documents must be completed within the timeframe to ensure customer require attestation and legalization or bank submission. Prompt follow up with OGA or factories for the missing documents.
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Discuss Export Control Screening of various entities like (people, product, companies, vessels, and organizations) before or while Alfa Laval is dealing with them and archive the results for safe and easy retrieval.
Mandatorily screening customer before registering them in customer master during quotation or order booking process.
Use the systems like MIRS and World check One tool to perform the screening, and in case of any perceived risk immediately highlight the case to the Alfa Laval colleague dealing with the case and ensure necessary actions are taken before proceeding further and also as the case may require ensure the order contracts safeguards Alfa Laval’s interest from Export control compliance perspectives.
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Generate Permission Request Slip (PRS) for Import, Export, Transhipment, Local shipments that are delivered to ZALORA warehouse or will be delivered to customer for order fulfilment from ZALORA warehouse.
Generate Consolidated Statement (CS) based on stipulated period by Royal Malaysian Customs & ensure all are done before the timeline given.
Submission of PRS to customs for endorsements prior to truck departures.
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Generate Permission Request Slip (PRS) for Import, Export, Transhipment, Local shipments that are delivered to ZALORA warehouse or will be delivered to customer for order fulfilment from ZALORA warehouse.
Generate Consolidated Statement (CS) based on stipulated period by Royal Malaysian Customs & ensure all are done before the timeline given.
Submission of PRS to customs for endorsements prior to truck departures.
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To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation containers (Master).
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