Build and maintain positive work relationships with internal & external business partners to create a rapport that facilitates patronage and generates revenue
Employ knowledge of products and services in providing appropriate response, enquiries and in assisting with the resolution of issues or complaints
Ensure compliance with customer service standards and proper relationship management
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Manage and monitor Floor Stock operations, including end-to-end drawdown and redemption processes, ensuring optimal utilization
Oversee daily branch redemption requests, respond to inquiries, and proactively initiate redemptions to ensure smooth operations and timely vehicle delivery
Ensure all Floor Stock activities adhere to established SOPs, compliance standards, and maintain high data accuracy
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Provide safe, professional, and punctual transportation for Management and designated family members.
Remain on standby for appointments, meetings, business trips, airport transfers, and other official transportation requirements.
Ensure assigned vehicles are clean, presentable, fully fuelled, and equipped with all necessary travel essentials, including SmartTAG, Touch 'n Go card, parking access card, and drinking water.
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• Excellent driving skills and road safety awareness.
• Good knowledge of Klang Valley road networks and GPS navigation.
• Basic vehicle troubleshooting knowledge.
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Posted
2 days ago
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Mandarin Chinese
Administrative Support
Business Operations
Cross-functional Collaboration
Market Partner Management
K-Beauty Industry Knowledge
Operations Management
Oversee the day-to-day operations of the property portfolio, ensuring smooth and efficient functioning of all facilities and services.
Manage tenant relations, addressing inquiries, resolving complaints, and fostering positive relationships to ensure high tenant satisfaction and retention.
Coordinate and supervise maintenance and repair activities, ensuring timely and cost-effective completion of work orders and preventative maintenance schedules.
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Oversee the day-to-day operations of the property portfolio, ensuring smooth and efficient functioning of all facilities and services.
Manage tenant relations, addressing inquiries, resolving complaints, and fostering positive relationships to ensure high tenant satisfaction and retention.
Coordinate and supervise maintenance and repair activities, ensuring timely and cost-effective completion of work orders and preventative maintenance schedules.
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Serve as a primary point of contact for residents, tenants, and visitors, addressing inquiries, feedback, and concerns promptly and professionally.
Assist in coordinating community events, activities, and communication initiatives within the township. Distribute notices, newsletters, and other important communications to residents and stakeholders.
Maintain accurate resident/tenant records and contact information. Oversee daily operations of common areas, amenities, and infrastructure within the township (e.g., parks, clubhouses, roads, drainage, utilities, security services).
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Ensure that the car park are efficiently managed during the operation hours.
To regularly check and ensure that the parking equipment performs at its designed intent.
To be knowledgeable with all the car park system installed at the various car parks of the company so as to take the necessary action and provide the necessary technical backup during emergency breakdown of the equipment.
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