We are looking for a proactive and customer-focused Quality Engineer – Customer Quality to serve as the key quality interface between the company and its customers.
The role is responsible for managing customer quality requirements, customer complaints, quality incidents, corrective actions, quality performance and customer audits. The successful candidate will work closely with internal teams to ensure customer expectations are translated into effective manufacturing controls and sustained quality performance.
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Maintain, troubleshoot, repair, and refurbish manufacturing test equipment and production support hardware used throughout global manufacturing operations.
Respond to equipment failures in a timely manner to minimize manufacturing downtime and ensure production readiness.
Assemble, configure, and deploy manufacturing test equipment from engineering documentation and work instructions.
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Maintain, troubleshoot, repair, and refurbish manufacturing test equipment and production support hardware used throughout global manufacturing operations.
Respond to equipment failures in a timely manner to minimize manufacturing downtime and ensure production readiness.
Assemble, configure, and deploy manufacturing test equipment from engineering documentation and work instructions.
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Organize and implement production activities according to the monthly production plan to ensure efficient operations.
Manage production processes in accordance with quality system requirements, ensuring effective implementation of quality system and management document requirements.
Build and train the team; responsible for team development and internal training.
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Always work to approved Standard Operating Procedures and Work Instructions, completing documents for the product being assembled or packed in accordance with the training provided.
Learn the skills required for the role by participating in all training and retraining activities as required by Superior.
Maintain high standards of personal hygiene and cleanliness.
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Support the coordination and monitoring of company associate work progress, ensuring job orders, material requests, and supporting documentation are properly recorded and submitted on schedule.
Liaise with company associates, project teams, and internal departments to communicate updates, documentation requirements, and project-related information.
Maintain company associate performance records and assist in preparing periodic reports for management review.
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Support the coordination and monitoring of company associate work progress, ensuring job orders, material requests, and supporting documentation are properly recorded and submitted on schedule.
Liaise with company associates, project teams, and internal departments to communicate updates, documentation requirements, and project-related information.
Maintain company associate performance records and assist in preparing periodic reports for management review.
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