Maximize department sales and productivity metrics in line with shop targets
Monitor key data reports on space management, sales against last year, last week and budget on a daily and weekly basis and communicate to staff
Ensure and monitor all stock is laid out and displayed according to standard layout norms (product placement,signage, neat and well folded,arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc).
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To provide a high standard customer service To follow all SOP on delivering the standard quality of service To be involved in cash handling To assist in keeping the sop premises clean and tidy To positively contribute to team working in the shop To perform grooming session & housekeeping of cat hotel followed by SOP To guarantee the cats in custody are safe and comfortable To take serious responsibility on service quality To help leaders achieve desirable target Identify, investigate and deal with customer issues To assist cat parents/ customers in choosing the right product for their cats and how to take care of their cats To ensure all items received from suppliers are properly counted and accurate. To assist in monthly stock checking and quarterly stock take To assist in posting of products & services provided by GGK on social media (FB, Instagram, others) To follow instructions from superior / Supervisor /Area Manager/ Top Management/ Directors
PhD or Master’s degree in Business Analytics, Data Science, Management Information Systems (MIS), Statistics, Computer Science, or a closely business-related field
At least 3 years of teaching experience at the tertiary level (Lecturer/Senior Lecturer)
Professional certifications in analytics tools (e.g., SAS, Tableau, Microsoft Certified: Data Analyst Associate, CBAP) are highly valued
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