Ensure the ID or Passport of each arrival guest was scan into the system and transferred to Opera System.
Is responsible for ensuring all guests are offered a faultless and speedy check-in, with the emphasis being that all guests are pre-registered and checked-in, in their respective rooms.
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To handle all customer inquiries coming from multichannel including Call, Emails and Live Chat based on Standard Procedure and Guideline defined by the Company
Minimum SPM (passed BM & English)/Diploma/Degree with certificate