Candidates should possess strong skills in Technical Support, including assisting users with hardware and software issues and providing clear, customer-focused communication.
Candidates should possess skills in Computer Maintenance and Computer Repair, including performing preventive maintenance, replacing components, and ensuring reliable system performance.
Candidates should possess skills in Troubleshooting, including diagnosing system failures, identifying root causes, and implementing effective solutions in a timely manner.
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Proactively conducts sales and marketing activities to solicit for business among the existing and potential clients, specifically targeting SMEs and Mid-Tier Companies (MTCs)
Drives marketing success by mining data from our robust ecosystem database that handles RM2 billion in transactions per month across 4,000+ suppliers, providing an elite platform to identify, target, and acquire new customers.
Identifies and secures eligible target customers across key economic sectors to drive the participation of the government-backed NIMP Strategic Co-Investment Fund (CoSIF).
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Regional Banking: Act as the primary lead for DR compliance with BNM (RMiT), MAS (Singapore), HKMA (Hong Kong), SBV (Vietnam), and NBC (Cambodia).
Capital Markets & Insurance: Ensure DR readiness for Bursa Malaysia and insurance-specific resilience drills for HLA&HLMT and HLIB&HLAM.
Audit Defense: Serve as the primary point of contact for internal and external regional auditors. Defend DR strategies and provide evidence of recovery readiness for all regional entities.
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Support IT strategy and implementation: Support the design and execution of IT initiatives across multiple properties, ensuring alignment with area, cluster, and corporate objectives in collaboration with the Area Director of Technology Services
Enhance system performance and security: Monitor, diagnose, and adjust performance on LAN and network servers while managing upgrades, directory structures, and preventive maintenance to optimize security, compliance, and system reliability
Resolve technical challenges: Identify and implement solutions to user concerns related to personal computing, software applications, and network connectivity, providing training and support to ensure a seamless technology experience.
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Manage the daily operation and maintenance of servers, storage systems, and virtualization platforms to ensure system stability, security, and compliance.
Perform routine server administration, including account management, system patching, backup management, and log analysis.
Monitor and maintain network and IT infrastructure, troubleshoot hardware, software, and network issues, and coordinate with vendors when necessary.
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Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity.
Integrates technical knowledge and business understanding to create superior solutions for the company and for customers.
Resolve most technical incidents independently within your technical area.
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At Abbott, you can do work that matters, grow and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
Career development with a global healthcare leader.
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Lead requirement gathering workshops, interviews and discussions with business users, business stakeholders, SMEs and technical teams.
Analyse existing business processes, operational requirements, data sources and system workflows and translate them into structured business and system requirements.
Prepare, maintain and manage project documentation in accordance with KRISA (Kejuruteraan Sistem Aplikasi Sektor Awam) requirements, including:
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Strategic Business Partnering: Work closely with sales, marketing, customer service, supply chain, and finance teams to understand business priorities and translate them into effective IT solutions.
Digital Transformation: Identify and drive opportunities to improve business processes through CRM, automation, AI, data analytics, mobile tools, and e-commerce platforms.
IT Demand & Priority Management: Evaluate and prioritise IT initiatives based on business value, urgency, and strategic alignment.
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At Abbott, you can do work that matters, grow and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
Career development with a global healthcare leader.
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Lead and manage the architectural design function for data centre construction projects, ensuring all design deliverables meet client requirements, project objectives, industry standards, and regulatory compliance.
Oversee the planning, design, development, coordination, and execution of architectural works from concept through construction, ensuring quality, efficiency, and timely project delivery.
Provide technical leadership, manage design resources, and collaborate with internal teams, consultants, contractors, and clients to deliver integrated and cost-effective design solutions.
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Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity.
Integrates technical knowledge and business understanding to create superior solutions for the company and for customers.
Resolve most technical incidents independently within your technical area.
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Master or Bachelor Degree in Computer Science, Master of Science in Strategic Information Systems or a closely related discipline.
Minimum Two (2) years of teaching experience in higher education institutions.
Ability to design and deliver lectures, tutorials, laboratory sessions, assessments, and project supervision using student-centred and outcome-based approaches.
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Monitor and report on all security related alerts, incidents and breaches and provide assistance in the investigation and resolution of security incidents, when required
Investigate phishing/spam emails reported by users.
Produce monthly security reports for the clients.
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Consulting on current trends in the methodological and technical assessment of IT security requirements
Regular analysis of the threat landscape in the IT security environment and review of regulatory requirements and methodologies with regard to information security (e.g., KRITIS, ISO 27001, ISO 27005)
Responsibility for continuous monitoring of the IT security level, assessment of threat potentials and residual risks, and development of corresponding recommendations for action
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