Create the standard VIP Services Daily Report; research database for next day arrivals, check preferences, incidents, comments and stays for each repeat guest.
Operational Support: Assist the F&B Executive/Manager in ensuring the smooth and efficient operation of the cafe and musical lounge. This includes preparing for daily operations, such as setting up the lounge area, ensuring cleanliness, and stocking supplies.
**Job Overview:**Serve as the point of contact for guests, ensuring a warm welcome and smooth, memorableexperience throughout their visit.**Responsibilities:**- Welcome and assist guests upon arrival- Handle reservations, seating arrangements, and guest requests- Address guest concerns and feedback professionally- Build rapport with regular/VIP guests- Liaise with other departments to ensure smooth service**Requirements:**- Excellent communication and interpersonal skills- Presentable, outgoing, and service-oriented- Prior experience in hospitality/guest service preferred- Willing to work nights and weekends---