Helpdesk Jobs in Kuala Lumpur - October 2026

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Showing 56 jobs results for "helpdesk" in Kuala Lumpur

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Technical Helpdesk (SAP/ERP/SNOW) - Kuala Lumpur - RM 3600 Technical Helpdesk (SAP/ERP/SNOW) - Kuala Lumpur - RM 3600

Promicom Services (M) Sdn Bhd

MYR3,300 - MYR3,600 Per Month

Contract

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Provide technical advice on lubricant products, product equivalence, selection, applications, and troubleshooting.
Respond to customer enquiries via email, phone, and CRM systems.
Handle customer complaints, investigate issues, and ensure timely resolution. ...

Helpdesk Stakeholder Management

Posted

13 days ago

Inbound Customer Service Executive (Australian) Inbound Customer Service Executive (Australian)

Pacific Energy System Group

MYR3,000 - MYR3,500 Per Month

Full Time

KL City, Selangor

Near Train Station

Answer incoming calls from Australian customers, addressing inquiries and resolving issues efficiently and professionally.
Provide accurate and timely information to customers regarding products, services, and account details.
Document all customer interactions and resolutions in the company's CRM system. ...

Customer service Problem Solving

Posted

a day ago

Customer Service (Permanent Night Shift) - Basic Rm4500 - KL Sentral - Immediate Hiring

Customer Service (Permanent Night Shift) - Basic Rm4500 - KL Sentral - Immediate Hiring Customer Service (Permanent Night Shift) - Basic Rm4500 - KL Sentral - Immediate Hiring

Agensi Pekerjaan Asia Recruit Sdn Bhd

MYR4,300 - MYR5,100 Per Month

Full Time

Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels. ...

Mandarin Customer Service

Posted

2 days ago

Junior IT Junior IT

Core Fusion Sdn Bhd

MYR3,000 - MYR3,800 Per Month

Full Time

Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station

Manage and administer Microsoft 365 services, including Exchange Online, Outlook, Teams, OneDrive, and SharePoint.
Manage and support the Lark collaboration platform, including user account administration, access control, and troubleshooting.
Administer Microsoft Intune for device enrollment, application deployment, compliance policies, and endpoint security. ...

Microsoft 365

Posted

5 days ago

Customer Support Executive (Mandarin Speaker) - Normal Shift Customer Support Executive (Mandarin Speaker) - Normal Shift

Teleperformance Malaysia Sdn Bhd

MYR3,500 - MYR4,200 Per Month

Full Time

Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Handle customer enquiries via phone, email, or other communication channels.
Provide accurate information and professional assistance to customers.
Resolve customer issues and complaints efficiently and professionally. ...

Customer service communication

Posted

a month ago

IT Helpdesk IT Helpdesk

AvePoint

Full Time

KL City

Key Responsibilities:1.Provide end-user support for hardware and software issues, helping resolve productivity challenges.2.Maintain and troubleshoot issues related to hardware, software, and network connectivity.3.Serve as the main point of contact for helpdesk requests and provide timely resolutions.4.Document IT processes and coordinate user training as needed.5.Manage IT hardware assets, maintain inventory records, and coordinate IT asset audits with related teams.6.Oversee office networking, including managing firewalls and switches.7.Maintain virtualization environments and manage virtual machine (VM) allocation.8.Require the ability to independently maintain Microsoft 365-related, including but not limited to account maintenance, SharePoint maintenance, email management, license assignment, and log-related inquiries.9.Take on additional tasks assigned by the IT Manager or Office Manager.
Qualifications:1.Proven experience in IT support, system administration, or a similar role.2.Knowledge of network infrastructure (e.g., firewall, switches) and virtualization environments.3.Cloud operation skillset and experience is preferred.4.Strong troubleshooting skills with hardware, software, and network issues.5.Experience with Active Directory, Azure AD,M365 and managing account operations.6.Excellent communication skills and the ability to coordinate training for end-users.7.Detail-oriented with experience in asset management and documentation.8.Have a good sense of security operation and change management process.
Education: Bachelor and above ...

Posted

a day ago

Admin-Helpdesk Admin-Helpdesk

Aisling Consulting Sdn Bhd

Full Time

KL City

Attend to customer enquiries, requests, and complaints via phone calls, emails, and CMMS in a professional and timely manner.
Escalate customer issues to the appropriate internal departments and stakeholders for resolution.
Create, update, and maintain accurate Work Orders in the Computerized Maintenance Management System (CMMS). ...

Posted

2 days ago

IT Helpdesk Support IT Helpdesk Support

Logicalis

Full Time

KL City

Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
To create incident or service request tickets
To update incident or service request tickets ...

Posted

2 days ago

IT Helpdesk Support IT Helpdesk Support

All Jobs

Full Time

KL City

Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
To create incident or service request tickets
To update incident or service request tickets ...

Posted

4 days ago

IT Helpdesk Support IT Helpdesk Support

Logicalis Asia Pacific

Full Time

KL City

Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
To create incident or service request tickets
To update incident or service request tickets ...

Posted

4 days ago

IT Helpdesk Support IT Helpdesk Support

Logicalis

Full Time

KL City

At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators.
As the Architects of Change, we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30 territories and more than 10,000 clients worldwide, we deliver lifecycle services across cloud, connectivity, collaboration, cybersecurity, and managed services — providing real-time visibility and intelligence across our clients' digital ecosystems.
You'll belong as part of a collaborative regional team embedded within a global organisation. You'll grow through hands-on experience with the world's leading technology partners, supported by investment in certifications, consulting capability, and cross-border opportunity. And you'll thrive in a culture built on inclusion, trust, and continuous improvement. ...

Posted

7 days ago

IT Helpdesk Support IT Helpdesk Support

Logicalis

Full Time

KL City

At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators.
As the Architects of Change, we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30 territories and more than 10,000 clients worldwide, we deliver lifecycle services across cloud, connectivity, collaboration, cybersecurity, and managed services — providing real-time visibility and intelligence across our clients' digital ecosystems.
You'll belong as part of a collaborative regional team embedded within a global organisation. You'll grow through hands-on experience with the world's leading technology partners, supported by investment in certifications, consulting capability, and cross-border opportunity. And you'll thrive in a culture built on inclusion, trust, and continuous improvement. ...

Posted

7 days ago

IT Helpdesk Support IT Helpdesk Support

Logicalis

Full Time

KL City

At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators.
As the Architects of Change, we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30 territories and more than 10,000 clients worldwide, we deliver lifecycle services across cloud, connectivity, collaboration, cybersecurity, and managed services — providing real-time visibility and intelligence across our clients' digital ecosystems.
You'll belong as part of a collaborative regional team embedded within a global organisation. You'll grow through hands-on experience with the world's leading technology partners, supported by investment in certifications, consulting capability, and cross-border opportunity. And you'll thrive in a culture built on inclusion, trust, and continuous improvement. ...

Posted

7 days ago

IT Helpdesk Support IT Helpdesk Support

Logicalis

Full Time

KL City

At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators.
As the Architects of Change, we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30 territories and more than 10,000 clients worldwide, we deliver lifecycle services across cloud, connectivity, collaboration, cybersecurity, and managed services — providing real-time visibility and intelligence across our clients' digital ecosystems.
You'll belong as part of a collaborative regional team embedded within a global organisation. You'll grow through hands-on experience with the world's leading technology partners, supported by investment in certifications, consulting capability, and cross-border opportunity. And you'll thrive in a culture built on inclusion, trust, and continuous improvement. ...

Posted

7 days ago

IT Helpdesk Support IT Helpdesk Support

Logicalis Asia Pacific

Full Time

KL City

Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
To create incident or service request tickets
To update incident or service request tickets ...

Posted

8 days ago

IT Helpdesk Support IT Helpdesk Support

Logicalis Asia Pacific

Full Time

KL City

Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
To create incident or service request tickets
To update incident or service request tickets ...

Posted

8 days ago

IT Helpdesk Support IT Helpdesk Support

All Jobs

Full Time

KL City

Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
To create incident or service request tickets
To update incident or service request tickets ...

Posted

8 days ago

IT Helpdesk Support IT Helpdesk Support

All Jobs

Full Time

KL City

Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
To create incident or service request tickets
To update incident or service request tickets ...

Posted

8 days ago

IT Helpdesk Support IT Helpdesk Support

Logicalis Asia Pacific

Full Time

KL City

Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
To create incident or service request tickets
To update incident or service request tickets ...

Posted

8 days ago

IT Helpdesk Support IT Helpdesk Support

All Jobs

Full Time

KL City

Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
To create incident or service request tickets
To update incident or service request tickets ...

Posted

8 days ago

IT Helpdesk Support IT Helpdesk Support

All Jobs

Full Time

KL City

Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
To create incident or service request tickets
To update incident or service request tickets ...

Posted

8 days ago

IT Helpdesk Support IT Helpdesk Support

Logicalis Asia Pacific

Full Time

KL City

Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
To create incident or service request tickets
To update incident or service request tickets ...

Posted

8 days ago

IT Helpdesk Support IT Helpdesk Support

Logicalis

Full Time

KL City

At Logicalis Asia Pacific, this is where you belong, grow, and thrive — at one of APAC's leading AI-driven technology integrators.
As the Architects of Change, we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30 territories and more than 10,000 clients worldwide, we deliver lifecycle services across cloud, connectivity, collaboration, cybersecurity, and managed services — providing real-time visibility and intelligence across our clients' digital ecosystems.
You'll belong as part of a collaborative regional team embedded within a global organisation. You'll grow through hands-on experience with the world's leading technology partners, supported by investment in certifications, consulting capability, and cross-border opportunity. And you'll thrive in a culture built on inclusion, trust, and continuous improvement. ...

Posted

8 days ago

IT Helpdesk Support IT Helpdesk Support

All Jobs

Full Time

KL City

Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
To create incident or service request tickets
To update incident or service request tickets ...

Posted

8 days ago

IT Helpdesk Support IT Helpdesk Support

Logicalis Asia Pacific

Full Time

KL City

Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
To create incident or service request tickets
To update incident or service request tickets ...

Posted

8 days ago

Helpdesk - Onsite Support Helpdesk - Onsite Support

Xetron Solutions Sdn Bhd

Full Time

KL City

Provide Level 1 and Level 2 IT support via ticketing systems, phone, email, remote support tools, and onsite assistance.
Troubleshoot and resolve issues related to hardware, software, operating systems, networks, printers, and business applications.
Deliver onsite technical support for desktops, laptops, printers, POS systems, and other IT devices. ...

Posted

2 days ago

IT Helpdesk Support IT Helpdesk Support

Logicalis Asia Pacific

Full Time

KL City

Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
To create incident or service request tickets
To update incident or service request tickets ...

Posted

13 days ago

Helpdesk - Onsite Support Helpdesk - Onsite Support

Xetron Solutions Sdn Bhd

Full Time

KL City

Provide Level 1 and Level 2 IT support via ticketing systems, phone, email, remote support tools, and onsite assistance.
Troubleshoot and resolve issues related to hardware, software, operating systems, networks, printers, and business applications.
Deliver onsite technical support for desktops, laptops, printers, POS systems, and other IT devices. ...

Posted

15 days ago

IT Helpdesk IT Helpdesk

AvePoint

Full Time

KL City

Key Responsibilities:1.Provide end-user support for hardware and software issues, helping resolve productivity challenges.2.Maintain and troubleshoot issues related to hardware, software, and network connectivity.3.Serve as the main point of contact for helpdesk requests and provide timely resolutions.4.Document IT processes and coordinate user training as needed.5.Manage IT hardware assets, maintain inventory records, and coordinate IT asset audits with related teams.6.Oversee office networking, including managing firewalls and switches.7.Maintain virtualization environments and manage virtual machine (VM) allocation.8.Require the ability to independently maintain Microsoft 365-related, including but not limited to account maintenance, SharePoint maintenance, email management, license assignment, and log-related inquiries.9.Take on additional tasks assigned by the IT Manager or Office Manager.
Qualifications:1.Proven experience in IT support, system administration, or a similar role.2.Knowledge of network infrastructure (e.g., firewall, switches) and virtualization environments.3.Cloud operation skillset and experience is preferred.4.Strong troubleshooting skills with hardware, software, and network issues.5.Experience with Active Directory, Azure AD,M365 and managing account operations.6.Excellent communication skills and the ability to coordinate training for end-users.7.Detail-oriented with experience in asset management and documentation.8.Have a good sense of security operation and change management process.
Education: Bachelor and above ...

Posted

22 days ago

IT Helpdesk - Onsite Support IT Helpdesk - Onsite Support

Xetron Solutions Sdn Bhd

Full Time

KL City

Provide Level 1 and Level 2 IT support through the ticketing system, phone, email, remote support tools, and onsite support.
Diagnose and resolve hardware, software, operating system, network, printer, and application-related issues.
Provide onsite technical support for desktops, laptops, printers, POS systems, and other IT equipment. ...

Posted

2 days ago