Helpdesk Jobs in Singapore - October 2026 - Urgent Hiring

Showing 105 jobs results for "helpdesk" in Singapore
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Singapore

  • Review current IT processes, structures, and ways of working to understand how well they supportbusiness needs
  • Manage and track subscriptions, billing, cost recovery, AOR / WBS funding, procurement / logistics interfaces, utilisation and payment reconciliation.
  • Maintain the operational picture for service requests, quotas, migrations, lease extensions, outstanding actions and key dependencies ...
Posted
10 days ago

Singapore

  • Provide 1st-level IT support for desktop, laptop, software, hardware, printers and IP phones.
  • Log, manage and follow up on incidents and service requests, ensuring resolution within SLA.
  • Troubleshoot issues remotely and escalate complex cases to L2 support, vendors or the Team Lead when required. ...
Posted
23 days ago

SUPERPOWER X AI (SINGAPORE) TECHNOLOGY PTE. LTD.

Outram

Posted
a month ago

Singapore

Posted
8 days ago

Singapore

  • Service Desk & End-User Support (35%): Provide first-level support for incidents and service requests involving account access, laptops and desktops, Microsoft 365, printers, meeting room equipment, mobile devices and basic network connectivity. Respond to and resolve tickets within agreed service levels.
  • Incident Escalation & Coordination (20%): Diagnose issues, perform basic troubleshooting and escalate unresolved incidents to the appropriate IT teams or vendors. Follow up until closure and keep users informed.
  • IT Asset & Endpoint Administration (15%): Support laptop and desktop setup, replacement and movement; update inventory records; and assist with software installation, patch coordination and endpoint compliance checks. ...
Posted
9 days ago

Singapore

  • Provide Level 1 and Level 2 technical support via phone, email, remote access etc.
  • Troubleshoot and resolve desktop, laptop, mobile device, printer, and peripheral issues.
  • Support Microsoft Windows, Apple operating systems and Microsoft, Acrobat applications etc. ...
Posted
17 days ago

Singapore

Posted
17 days ago

Singapore

  • Deliver outstanding customer service across all non-face-to-face servicing channels.
  • Guide customers and front-office staff on the use of our online trading platform.
  • Act as the primary point of contact for resolving operational and technical queries. ...
Posted
10 days ago

Singapore

  • Supporting the implementation of a modernised helpdesk system with Gen AI functionalities
  • Leveraging on new technologies (e.g. LLM, Gen AI, etc.) to promote self-help for the helpdesk system
  • Assisting with data analysis (using IT tools) on past helpdesk queries and statistics to gain insights into users’ behaviour and events and identify areas of improvement to operations ...
Posted
11 days ago

Singapore

  • Provide first-level desktop and end-user support for incidents and service requests received through walk-in and onsite support channels.
  • Troubleshoot desktop, laptop, operating system, application, and peripheral-related issues.
  • Assist users with Windows OS, MS Outlook, mobile devices, and other commonly used applications. ...
Posted
3 days ago

Singapore

  • Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly
  • Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
  • Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level ...
Posted
6 days ago

Singapore

  • Provide Level 2 end-user IT operations and technical support, troubleshooting hardware, software, operating system, network and application-related issues.
  • Manage and resolve escalated helpdesk incidents and service requests within agreed service levels.
  • Support IT security and vulnerability patch management across end-user IT devices. ...
Posted
6 days ago

Singapore

  • Job Description & Requiremens
  • Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly
  • Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions ...
Posted
12 days ago

Singapore

  • Job Description & Requirements
  • Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly
  • Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions ...
Posted
10 days ago
WFH

Singapore

Posted
25 days ago

Singapore

  • Job Description & Requiremens
  • Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly
  • Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions ...
Posted
18 days ago

Singapore

  • Tanjong Pagar MRT
  • IT Consulting MNC
  • Basic Salary (Up to $3,000) + Completion Bonus ...
Posted
20 days ago

Singapore

  • Provide support, troubleshooting and administration for M365 (Microsoft) ecosystems such as Office, Outlook, Teams, OneDrive, SharePoint, Copilot, Intune etc
  • Liaise with second-level support on product enhancements and train team members
  • Update shared repository with changes in area of focus ...
Posted
a month ago

Singapore

  • Handle IT support requests via phone, email & chat
  • Provide remote troubleshooting to end users
  • Resolve software, hardware & basic network issues ...
Posted
a month ago

Singapore

  • Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)
  • 1st level troubleshooting of in supported systems i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale
  • Security event monitoring ...
Posted
20 days ago

Singapore

  • Monthly Public Transport Reimbursement
  • Yearly Salary Increment (based on performance review)
  • Assist in daily operations of the MIS department, including problem determination, evaluation, and corrections. ...
Posted
8 days ago

Singapore

  • Supporting the implementation of a modernised helpdesk system with Gen AI functionalities
  • Leveraging on new technologies (e.g. LLM, Gen AI, etc.) to promote self-help for the helpdesk system
  • Assisting with data analysis (using IT tools) on past helpdesk queries and statistics to gain insights into users’ behaviour and events and identify areas of improvement to operations ...
Posted
a month ago

Singapore

  • A-levels grades or country specific equivalent (Transcript form/ GPA); AND
  • University Degree (Bsc and/or Msc, and their respective GPA)
  • Frontline Support: Serve as the initial point of contact for all internal staff, swiftly resolving hardware, software, and network inquiries. ...
Posted
7 days ago

Singapore

  • A-levels grades or country specific equivalent (Transcript form/ GPA); AND
  • University Degree (both Bsc and Msc, and their respective GPA)
  • Frontline Support: Serve as the initial point of contact for all internal staff, swiftly resolving hardware, software, and network inquiries. ...
Posted
20 days ago

Singapore

  • Provide first-level desktop support for end-user devices, including laptop/desktop hardware, peripherals, printing, software and connectivity issues.
  • Assist with laptop/desktop provisioning, imaging, deployment and returns, including device setup for staff onboarding and offboarding.
  • Provide first-level support for in-house NUSX systems and standard productivity applications, escalating unresolved issues to the Lead, Services Operation, NUS IT or appointed vendors in accordance with established support arrangements ...
Posted
5 days ago

Singapore

Posted
8 days ago

Singapore

  • Independently research,design, develop and deploy Microsoft 365 solutions that support business and operational requirements.
  • Administer the Microsoft 365 environment to maintain service availability, reliability, security and performance.
  • Configure, support and maintain Microsoft In tune and Microsoft Defender capabilities in accordance with organisational requirements. ...
Posted
9 days ago

Singapore

  • Pre-order - prepare sales quotation using SAP system and/or pricing tool, performing lead-time check and liaising with other functional teams to ensure customer's enquiries are responded
  • Work closely with Customers and Sales Team to develop a better understanding of our products and services in meeting customer needs.
  • Communicate and collaborate with the Materials Management and/or Operations team to anticipate projects, completion timetables, and potential scheduling issues. ...
Posted
9 days ago

Singapore

  • Pre-order - prepare sales quotation using SAP system and/or pricing tool, performing lead-time check and liaising with other functional teams to ensure customer's enquiries are responded
  • Work closely with Customers and Sales Team to develop a better understanding of our products and services in meeting customer needs.
  • Communicate and collaborate with the Materials Management and/or Operations team to anticipate projects, completion timetables, and potential scheduling issues. ...
Posted
9 days ago

Geylang

Posted
10 days ago

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