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Helpdesk Jobs in Singapore - October 2026 - Urgent Hiring
Showing 104 jobs results for
"helpdesk"
in Singapore
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Manage Alert
SGD1,800 - SGD2,500 Per Month
531A Upp Cross St, Singapore
- Provide first-level technical support and troubleshooting for hardware, software, and network issues via phone, email, and in-person.
- Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
- Respond to and resolve user-reported incidents and service requests within established SLAs using a ticketing system. ...
Technical Support
Troubleshooting
Skills Required
Technical Support
Troubleshooting
Customer Service
Hardware Support
Software Installation
Network Basics
Problem Solving
Communication Skills
Time Management
Active Listening
Ticketing Systems
Remote Support
+10
Posted
25 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Ability to communicate at all levels, both technically and non-technically
- Basic L1 desktop/network support activities
- Strong customer focus with prior experience in a customer service role ...
Posted
3 days ago
Undisclosed
Singapore
- Provide first-line IT support for hardware, software, network and system-related issues.
- Set up and configure laptops, desktops, peripherals, software and user accounts for new employees.
- Manage IT onboarding and offboarding, including equipment allocation, account access and asset recovery. ...
Posted
17 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Ensure tickets are handled efficiently, professionally, and within SLAs (Service Level Agreements).
- Handle complex or escalated technical issues that junior staff can't solve.
- Maintain high standards for troubleshooting and documentation. ...
Posted
5 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Minimum 3 years of relevant professional experience in IT helpdesk, service desk, desktop support, or end-user computing support.
- Serve as the first point of contact for users requiring technical assistance, resolving common IT issues and directing more complex matters to the appropriate support teams.
- Provide day-to-day support for workplace technology, including computers, laptops, printers, accessories, and other end-user devices. ...
Posted
16 days ago
Undisclosed
Singapore
- We're Hiring: Helpdesk Engineer!
- We are looking for a motivated Helpdesk Engineer to provide technical support and resolve IT issues efficiently. If you have a passion for helping others, strong problem-solving skills, and at least one year of experience in a helpdesk environment, we want to hear from you!
- Location: Singapore, Singapore Work Mode: Work from Office Role: Helpdesk Engineer ...
Posted
17 days ago
SGD2,800 - SGD3,500 Per Month
Singapore
- NivaBiz is a Business solution provider bundled with industrial professional expertise.
- We are a multi-Talent Acquisition and HR outsourcing partner of choice for local conglomerates and multinational corporations.
- With our expertise in harnessing the potential and developing talent through our solutions and strategies. ...
Posted
8 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Diploma or Degree in Information Technology, Computer Engineering, Computer Science or related discipline
- Minimum 2 years of relevant IT helpdesk, desktop support or end-user computing support experience in a corporate or 24x7 manufacturing environment.
- Work experience in Windows XP, 7-11, Microsoft O365 ...
Posted
9 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- Service Desk & End-User Support (35%): Provide first-level support for incidents and service requests involving account access, laptops and desktops, Microsoft 365, printers, meeting room equipment, mobile devices and basic network connectivity. Respond to and resolve tickets within agreed service levels.
- Incident Escalation & Coordination (20%): Diagnose issues, perform basic troubleshooting and escalate unresolved incidents to the appropriate IT teams or vendors. Follow up until closure and keep users informed.
- IT Asset & Endpoint Administration (15%): Support laptop and desktop setup, replacement and movement; update inventory records; and assist with software installation, patch coordination and endpoint compliance checks. ...
Posted
9 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Provide Level 2 technical support for end-user hardware, software, operating systems, applications and IT-related incidents.
- Manage and improve IT security, vulnerability remediation and patch management across end-user devices.
- Monitor and analyse helpdesk tickets and Microsoft Intune metrics to identify recurring incidents, trends and root causes, and recommend improvements. ...
Posted
5 days ago
EXCELTEC PROPERTY MANAGEMENT PTE LTD
SGD2,700 - SGD2,700 Per Month
Singapore
- Operate the facilities helpdesk to receive, log, track, and manage all user feedback, service requests, and issues via phone, email, WhatsApp, Telegram, chatbot, or other platforms.
- Route urgent issues such as faults, defects, breakdowns, and emergencies to the appropriate maintenance staff or contractors.
- Provide regular updates and closure on feedback to users, ensuring clear communication on actions taken and resolution timelines. ...
Posted
6 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Route client calls accurately to the appropriate internal teams for timely job assignment
- Monitor helpdesk cases actively to ensure service level agreements (SLAs) are consistently met
- Communicate promptly with clients to confirm internal team responses and job resolution status ...
Posted
19 days ago
SGD8,000 - SGD8,000 Per Month
Singapore
- Manage daily helpdesk operations and ensure timely resolution of incidents and service requests.
- Monitor service levels, ticket backlogs, recurring issues, escalations and user satisfaction.
- Act as the escalation point for major or prolonged end-user issues. ...
Posted
9 days ago
SGD2,300 - SGD2,300 Per Month
Singapore
- Job Description & Requirements
- Looking to enter the IT industries but does not have the relevant experience.
- Planning to specialist in AI, cyber security, server administrator, network engineer but want a taste of IT before you commit your next choice of advancement. ...
Posted
12 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Provide first-level IT support to users.
- Handle and resolve basic desktop, network, and system issues.
- Log and update all service requests and incidents. ...
Posted
12 days ago
Undisclosed
Singapore
- Provide first-level support to internal users primarily via email and occasionally over the phone.
- Log, track, and follow up on support tickets to ensure timely resolution.
- Escalate issues to the appropriate technical team when required. ...
Posted
10 days ago
SGD2,500 - SGD3,500 Per Month
Singapore
- Provide 24x7 Service Desk coverage on a rotating shift basis.
- Act as the first point of contact for incidents and service requests.
- Perform initial troubleshooting, incident triage and resolution, or escalate issues to the relevant support teams. ...
Posted
5 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Provide L1 and L2 technical support for desktops, laptops, mobile devices, and business applications
- Diagnose and resolve issues related to Windows, Microsoft 365, email, VPN, printers, and network connectivity
- Manage incident and service request tickets via ITSM tools with full documentation ...
Posted
18 days ago
SGD1,200 - SGD1,500 Per Month
Bukit Merah
- To maintain a high degree of customer service for all support queries and adhere to all service management principles
- To perform incident first response checks and reporting for compromised systems
- To perform proprietary hardware status and health checks ...
Posted
10 days ago
Undisclosed
Singapore
- Review current IT processes, structures, and ways of working to understand how well they support business needs
- Manage and track subscriptions, billing, cost recovery, AOR / WBS funding, procurement / logistics interfaces, utilisation and payment reconciliation
- Gather and document key assumptions that will guide IT improvements ...
Posted
11 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Provide first-line IT support for hardware, software, network and system-related issues.
- Set up and configure laptops, desktops, peripherals, software and user accounts for new employees.
- Manage IT onboarding and offboarding, including equipment allocation, account access and asset recovery. ...
Posted
25 days ago
SGD2,900 - SGD6,400 Per Month
Singapore
- Tier 1 & 2 Technical Support: Act as the primary, high-touch point of contact for technical queries, handling and resolving incoming hardware, software, and connectivity issues via phone, email, and chat portals.
- Ticket Lifecycle Management: Log, categorize, prioritize, and track all IT service incidents and requests inside the enterprise ticketing database tool, ensuring absolute compliance with corporate SLAs.
- Troubleshooting & Bug Diagnostics: Provide rapid, decisive troubleshooting to isolate system latency risks, clear database connectivity bugs, and resolve server access errors. ...
Posted
25 days ago
Undisclosed
Singapore
- Manage day-to-day helpdesk and end-user IT support activities.
- Ensure incidents and service requests are resolved within agreed timelines.
- Monitor tickets, escalations, recurring issues and user satisfaction. ...
Posted
5 days ago
Undisclosed
Singapore
- Respond to incidents, requests, enquiries, and alerts via Call, Email, Web Chat, EUP, IVR, and monitoring consoles.
- Provide Level 1 troubleshooting for Workplace, Server, Network, Microsoft 365, Secure Access Service Edge (SASE), and Point of Sale (POS) systems.
- Monitor security events, server/network availability, and system performance. ...
Posted
10 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Respond to incidents, requests, enquiries, and alerts via Call, Email, Web Chat, EUP, IVR, and monitoring consoles.
- Provide Level 1 troubleshooting for Workplace, Server, Network, Microsoft 365, Secure Access Service Edge (SASE), and Point of Sale (POS) systems.
- Monitor security events, server/network availability, and system performance. ...
Posted
10 days ago
SATO GLOBAL BUSINESS SERVICES PTE. LTD.
SATO GLOBAL BUSINESS SERVICES PTE. LTD.
SGD5,000 - SGD5,000 Per Month
Singapore
- Lead queue operations during assigned shifts to meet SLA/response targets and service standards.
- Manage prioritization, backlog control, incident updates, and clean handovers across shifts.
- Maintain disciplined ticket documentation and flag risks early (volume spikes, product issues, repeat escalations) for timely action. ...
Posted
9 days ago
SGD800 - SGD2,400 Per Month
Toa Payoh
- ML Systems Integrator Pte Ltd is a Singapore-based Information Technology (IT) services provider that acts as a comprehensive, long-term technology partner for businesses. Incorporated on November 13, 2015 the company specializes in combining hardware, software, and network components into unified, operational business environments.
- Support Duties
Posted
18 days ago
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