Provide first-level desktop support for end-user devices, including laptop/desktop hardware, peripherals, printing, software and connectivity issues.
Assist with laptop/desktop provisioning, imaging, deployment and returns, including device setup for staff onboarding and offboarding.
Provide first-level support for in-house NUSX systems and standard productivity applications, escalating unresolved issues to the Lead, Services Operation, NUS IT or appointed vendors in accordance with established support arrangements.
...
Salary: $15/hour Working Hours: Monday to Friday, 8.30am – 6.00pm Temporary / Stand-in Assignment
Key Responsibilities Assist customers with ID card applications and collections Handle walk-in, phone and email enquiries professionally Update customer records and verify information accurately Support membership-related enquiries and fee payments Assist with mediation service documentation and referrals Manage customer flow during peak periods General administrative duties and basic housekeeping
...
Provide first-level desktop support for end-user devices, including laptop/desktop hardware, peripherals, printing, software and connectivity issues.
Assist with laptop/desktop provisioning, imaging, deployment and returns, including device setup for staff onboarding and offboarding.
Provide first-level support for in-house NUSX systems and standard productivity applications, escalating unresolved issues to the Lead, Services Operation, NUS IT or appointed vendors in accordance with established support arrangements.
...
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Commercial & Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.