Sales Executives serve as intermediators between clients and the organisation, managing both sales and long term relations with the client. They have knowledge about products and services and develop contracts with customers.
Responsible for e-commerce operational tasks, including product listing within our e-commerce platform, process order, follow up returns, campaign planning and management, reporting, etc.
Evaluate and analyze the campaign performance and identify the opportunity to increase conversion.
Respond promptly to customer inquiries, handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
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