- Inspecting buildings, equipment, and systems to identify any issues.
- Repairing faulty equipment units and damaged structures.
- Developing and implementing preventative maintenance procedures.
- Managing heating and plumbing systems to guarantee functionality.
- Planning and scheduling repairs.
- Conducting periodic quality checks on equipment and systems to ensure everything is up to standard.
- Performing general maintenance tasks including landscaping, painting, and carpentry.
Helping develop and implement the budget for the maintenance department.
Maintaining the inventory records for equipment and supplies.
The Senior Sales Manager plays a leadership role in overseeing the success of sales & marketing teams and meeting business goals. Their responsibilities may include strategic planning, team leadership, and client relationship-building. Senior Sales Manager will lead teams to formulate effective sales strategies designed to maximize business revenue and market shares.
Responsibilities
Developing and implementing sales strategies to meet revenue targets and expand market presence.
...
Inspect guest rooms, public areas, swimming pools, gymnastics room, common walkways of Golf staff hostel, etc, after being cleaned by Housekeeper to ensure quality standards.
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning and update status of departing guest rooms.
...
We are looking for a capable and friendly front office assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors.
Multitasking skill is essential for this position.
You should be comfortable undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, basic bookkeeping, and more. Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures.
...
Responsibilities:
- Responsible & Direct day-to-day F&B Operations.
- Ensure customer satisfaction thru quality of service.
- Maximize resources to deliver F&B business unit's smooth operations & development.
Knowledge, Skills and Abilities:
-Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Bachelor's Degree, Post Graduate Diploma, any field.
- At least 2 to 3 years of working experience required in a similar position of F&B Services.
- Completion of a Food Service administration, hotel or restaurant management course is an asset.
- Excellent Sales skills
- Excellent Customer Service skills
- Good Communication skills
- Leadership skills
- Excellent Organizational skills
- Knowledge of the products, services, sector, industry and local area
- Knowledge of relevant legislation and regulations
1. Develop and implement strategic public relations and marketing communications plans to enhance the brand image and reputation of Opero Hotel Southkey.
Create compelling content for press releases, media pitches, articles, postings on social media platforms, and other communication channels to effectively promote the hotel's offerings, achievements, events, and initiatives.
Establish and maintain strong relationships with media representatives, industry influencers, and key stakeholders.
...
To ensures that culinary activities are aligned with the respective Business Strategy, and that the Hotel Actions have been implemented where appropriate.
Replaces the Executive Chef in his/her absence in representing the Food and Beverage function on the hotel's Executive Committee.
Assists in overseeing the preparation and update of individual Standard Operations Procedures.
...
1. Ensure implementation of SOP and all policies & procedures related to the department.2. Ensure all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery.
3. Understanding what guest expectations are and anticipating problems in order to prevent complaints.
4. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction.
...