Ensure timely and accurate processing of all service contracts, orders, invoicing by performing timely housekeeping activities in SAP CRM
Manage billing plans, ensuring all invoices, proforma invoices are accurately prepared and closed within designated timelines to maintain financial accuracy and customer satisfaction
Investigate and resolve errors or discrepancies in orders or data especially with regards to errors for released orders, during housekeeping activities, communicating with relevant stakeholders to resolve issues promptly...
You will cover the end to end cycle of billing to cash – AR daily work and month end close work, including collection, cash application, dispute case and issue billing. The role requires high coordination, time management and multi-tasking skills.
You will serve as liaison between the client and the client’s customers
You will receive confirmation letter delivery from China customer, and send them back after completion of recon task....
You will cover the end to end cycle of billing to cash – AR daily work and month end close work, including collection, cash application, dispute case and issue billing. The role requires high coordination, time management and multi-tasking skills.
You will serve as liaison between the client and the client’s customers
You will receive confirmation letter delivery from China customer, and send them back after completion of recon task....
Rental/Maintenance – Cooperate with the service provider or the property management to implement affairs related to the use of the auxiliary facilities, like air conditioning, water, lighting, electricity, parking, access card, company mobile phone, telco, WIFI, etc.
Office supplies – Procurement, storage (record ledger), distribution and other management work.
Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience
Support the sales team in managing and coordinating sales activities, including lead generation, customer follow-up, and sales reporting, to ensure pipeline visibility and timely execution
Ensure all sales-related documentation, including contracts and proposals, is accurate, complete, and maintained up to date at all times...
Own end-to-end operational delivery across AP, OTC, and RTR processes, ensuring transactions are processed accurately, on time, and in compliance with contractual SLAs and KPIs.
Oversee daily operations, month-end close activities, and critical financial reporting cycles, proactively resolving bottlenecks and escalations.
Act as the primary escalation point for operational issues; drive root-cause analysis and implement sustainable corrective actions....
Support the management of day-to-day operating expenditures against budgets to ensure efficient and accountable use of resources
Maintain and prepare regular reports on service complaint management, ensuring issues are accurately documented and tracked through to resolution
Coordinate with key functions across the organization to gather, verify, and consolidate information required for effective client and operational support...
Serve as the primary point of contact forcustomers by managing inquiries received via the mailbox, providing timelysupport and responses to ensure all customer requests are fulfilled within theagreed service level agreement (SLA) timeframes.
Handle customer service request, includingroutine calibration, installation, breakdown accurately and efficiently,maintaining high standards and clear communication
Assist in managing customer accounts, includingproviding copies of invoices, certificate, documents and follow-upcommunications...
We’re looking for a proactive, people-focused and organised HR & Administrative professional to join our team.
In this role, you’ll be responsible for supporting and managing day-to-day HR operations including employee administration, payroll coordination, statutory matters, staff training and employee engagement activities.
This is a great opportunity for someone looking to grow their HR career within an ICT company while gaining hands-on experience across a wide range of human resources and administrative functions. If you’re eager to learn and make a positive impact on our workplace, we’d love to hear from you!