Support the end-to-end customer journey by tracking fulfilment timelines, providing timely service status updates, and managing customization project orders across sales and service functions
Provide frontline services and general administrative duties such as managing patient fees and billings, issue invoices to patients and to validate payment methods and medical insurance coverage.
Be the first point of contact for staff IT support across all centres and departments — devices, printing, connectivity, Google Workspace and video conferencing.