- The Remittance Associate is responsible for handling daily remittance transactions and providing customer support related to money transfer services.This full-time, on-site role based in Kota Kemuning, Shah Alam involves processing inbound and outbound remittances, verifying customer documentation, and ensuring compliance with regulatory and internal policies. The role includes assisting customers at the counter, explaining remittance options, fees, and procedures, and resolving basic service issues in a professional manner. The Remittance Associate will also maintain accurate transaction records, reconcile remittance reports, and support anti-money laundering (AML) and know-your-customer (KYC) checks as required. Collaboration with colleagues and supervisors to improve processes and maintain a high level of service quality is expected.