Responsible for maintaining information on e-commerce platforms, responding to customer enquiries, and following up on orders
Respond to customer enquiries promptly and provide assistance regarding products, pricing, orders, payments, delivery, after-sales service, and other related matters
Follow up on customer needs and order status, and handle and provide timely feedback on customer issues
...
Product Knowledge
Trend Forecasting
Content Strategy
Ingredient and efficacy knowledge
Good communication and interpersonal skills.
Strong creativity and marketing mindset.
Good presentation and negotiation skills.
• Support the Head of Department in leading and supervising the finance & accounts team.• Strengthen and continuously improve internal accounting controls, policies, and procedures.• Financing & Treasury• Prepare documents and information for banking facilities applications/reviews.• Manage loan terms, repayment schedules, loan covenants, and banking relationships.• Perform daily and monthly bank reconciliations (project & loan accounts).• Oversee treasury operations: cashflow management, liquidity planning, and compliance with bank requirements.• Cash Flow & Budgeting Prepare detailed project-based and consolidated cash flow forecasts.• Monitor inflows/outflows, update forecasts based on actuals, and flag potential cash issues.• Participate in budgeting, track actual costs vs budget, and report variances.• Financial Reporting & Analysis Review management accounts and prepare financial reports for decision-making.
• Ensure compliance with accounting standards and statutory requirements. Analyse financial data, conduct ratio analysis, and benchmark against competitors.• Present quarterly and yearly financial results to management. Compliance & External Liaison Ensure compliance with statutory reporting requirements, tax laws, corporate policies, and financial agreements.• Liaise with auditors, tax agents, company secretary, bankers, solicitors, and other regulatory bodies.• Audit & Tax Prepare audit schedules, handle audit queries, and review draft audited reports.
Responsible for maintaining information on e-commerce platforms, responding to customer enquiries, and following up on orders
Respond to customer enquiries promptly and provide assistance regarding products, pricing, orders, payments, delivery, after-sales service, and other related matters
Follow up on customer needs and order status, and handle and provide timely feedback on customer issues
...
Responsible for maintaining information on e-commerce platforms, responding to customer enquiries, and following up on orders
Respond to customer enquiries promptly and provide assistance regarding products, pricing, orders, payments, delivery, after-sales service, and other related matters
Follow up on customer needs and order status, and handle and provide timely feedback on customer issues
...
Responsible for maintaining information on e-commerce platforms, responding to customer enquiries, and following up on orders
Respond to customer enquiries promptly and provide assistance regarding products, pricing, orders, payments, delivery, after-sales service, and other related matters
Follow up on customer needs and order status, and handle and provide timely feedback on customer issues
...
• Support the Head of Department in leading and supervising the finance & accounts team.• Strengthen and continuously improve internal accounting controls, policies, and procedures.• Financing & Treasury• Prepare documents and information for banking facilities applications/reviews.• Manage loan terms, repayment schedules, loan covenants, and banking relationships.• Perform daily and monthly bank reconciliations (project & loan accounts).• Oversee treasury operations: cashflow management, liquidity planning, and compliance with bank requirements.• Cash Flow & Budgeting Prepare detailed project-based and consolidated cash flow forecasts.• Monitor inflows/outflows, update forecasts based on actuals, and flag potential cash issues.• Participate in budgeting, track actual costs vs budget, and report variances.• Financial Reporting & Analysis Review management accounts and prepare financial reports for decision-making.
• Ensure compliance with accounting standards and statutory requirements. Analyse financial data, conduct ratio analysis, and benchmark against competitors.• Present quarterly and yearly financial results to management. Compliance & External Liaison Ensure compliance with statutory reporting requirements, tax laws, corporate policies, and financial agreements.• Liaise with auditors, tax agents, company secretary, bankers, solicitors, and other regulatory bodies.• Audit & Tax Prepare audit schedules, handle audit queries, and review draft audited reports.
• Support the Head of Department in leading and supervising the finance & accounts team.• Strengthen and continuously improve internal accounting controls, policies, and procedures.• Financing & Treasury• Prepare documents and information for banking facilities applications/reviews.• Manage loan terms, repayment schedules, loan covenants, and banking relationships.• Perform daily and monthly bank reconciliations (project & loan accounts).• Oversee treasury operations: cashflow management, liquidity planning, and compliance with bank requirements.• Cash Flow & Budgeting Prepare detailed project-based and consolidated cash flow forecasts.• Monitor inflows/outflows, update forecasts based on actuals, and flag potential cash issues.• Participate in budgeting, track actual costs vs budget, and report variances.• Financial Reporting & Analysis Review management accounts and prepare financial reports for decision-making.
• Ensure compliance with accounting standards and statutory requirements. Analyse financial data, conduct ratio analysis, and benchmark against competitors.• Present quarterly and yearly financial results to management. Compliance & External Liaison Ensure compliance with statutory reporting requirements, tax laws, corporate policies, and financial agreements.• Liaise with auditors, tax agents, company secretary, bankers, solicitors, and other regulatory bodies.• Audit & Tax Prepare audit schedules, handle audit queries, and review draft audited reports.
• Support the Head of Department in leading and supervising the finance & accounts team.• Strengthen and continuously improve internal accounting controls, policies, and procedures.• Financing & Treasury• Prepare documents and information for banking facilities applications/reviews.• Manage loan terms, repayment schedules, loan covenants, and banking relationships.• Perform daily and monthly bank reconciliations (project & loan accounts).• Oversee treasury operations: cashflow management, liquidity planning, and compliance with bank requirements.• Cash Flow & Budgeting Prepare detailed project-based and consolidated cash flow forecasts.• Monitor inflows/outflows, update forecasts based on actuals, and flag potential cash issues.• Participate in budgeting, track actual costs vs budget, and report variances.• Financial Reporting & Analysis Review management accounts and prepare financial reports for decision-making.
• Ensure compliance with accounting standards and statutory requirements. Analyse financial data, conduct ratio analysis, and benchmark against competitors.• Present quarterly and yearly financial results to management. Compliance & External Liaison Ensure compliance with statutory reporting requirements, tax laws, corporate policies, and financial agreements.• Liaise with auditors, tax agents, company secretary, bankers, solicitors, and other regulatory bodies.• Audit & Tax Prepare audit schedules, handle audit queries, and review draft audited reports.